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11/15/2016
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02/05/2015
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02/05/2015
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02/05/2015
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02/05/2015
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08/25/2015
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13963650
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08/09/2013
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02/12/2015
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08/13/2013
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12/12/2013
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08/06/2019
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02/19/2015
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03/07/2017
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08/20/2013
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02/26/2015
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08/11/2015
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13971599
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08/20/2013
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02/26/2015
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01/23/2018
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08/26/2013
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02/27/2014
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14016173
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09/02/2013
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03/05/2015
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07/21/2015
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14016679
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09/03/2013
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03/05/2015
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05/10/2016
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14018609
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09/05/2013
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03/05/2015
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07/26/2016
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09/05/2013
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03/05/2015
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08/30/2016
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09/06/2013
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10/02/2014
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09/06/2016
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14021889
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09/09/2013
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10/09/2014
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NONE
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14022599
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09/10/2013
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01/01/2015
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04/28/2015
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14023018
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09/10/2013
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10/09/2014
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DIALOG COMPATABILITY
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08/04/2015
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14023218
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09/10/2013
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03/12/2015
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03/28/2017
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09/10/2013
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03/12/2015
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NONE
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14023967
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09/11/2013
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03/12/2015
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07/25/2017
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09/11/2013
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03/12/2015
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08/23/2016
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09/12/2013
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03/12/2015
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05/12/2015
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14025674
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09/12/2013
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03/12/2015
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AUTO-DETECTION OF ENVIRONMENT FOR MOBILE AGENT
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08/01/2017
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14033337
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09/20/2013
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03/26/2015
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02/27/2018
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14033447
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09/21/2013
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03/26/2015
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09/06/2016
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09/21/2013
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03/26/2015
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03/22/2016
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14033450
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09/21/2013
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03/26/2015
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CAPTIVE PORTAL SYSTEMS, METHODS, AND DEVICES
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02/06/2018
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09/25/2013
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03/26/2015
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NONE
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14036868
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09/25/2013
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11/13/2014
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03/05/2019
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14037440
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09/26/2013
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03/26/2015
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PROVIDING NETWORK MANAGEMENT BASED ON MONITORING QUALITY OF SERVICE (QOS) CHARACTERISTICS OF WEB REAL-TIME COMMUNICATIONS (WEBRTC) INTERACTIVE FLOWS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
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12/02/2014
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09/26/2013
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10/23/2014
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EXTERNAL CONTACT CENTER DATA COLLECTION AND MEASUREMENT
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06/14/2016
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14040183
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09/27/2013
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01/30/2014
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10/20/2015
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14040786
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09/30/2013
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04/02/2015
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11/17/2015
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14041173
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09/30/2013
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04/02/2015
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MESSAGE TRANSMISSION IN NETWORKS
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04/24/2018
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09/30/2013
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04/02/2015
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PERFORMING MAC-IN-MAC ENCAPSULATION USING SHORTEST PATH BRIDGING CONFIGURATION INFORMATION
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01/29/2019
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09/30/2013
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04/02/2015
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14041570
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09/30/2013
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04/02/2015
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TECHNIQUES TO DYNAMICALLY GENERATE REAL TIME FREQUENTLY ASKED QUESTIONS FROM FORUM DATA
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NONE
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14041751
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09/30/2013
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04/02/2015
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Method for Specifying Packet Address Range Cacheability
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04/26/2016
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14041834
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09/30/2013
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04/02/2015
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METHOD, APPARATUS, AND SYSTEM FOR PROVIDING RIPPLE REDUCTION USING NEAR TERM SIMULATION FOR OPTIONAL SEQUENCING
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02/24/2015
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10/01/2013
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DIALOG REORDER
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NONE
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14043296
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10/01/2013
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04/02/2015
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STACKABLE STRATEGIES
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NONE
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14043334
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10/01/2013
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02/19/2015
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NONE
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14043657
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10/01/2013
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04/02/2015
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Method and Apparatus to Support Visually Impaired Users of Touchscreen Based User Interfaces
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11/08/2022
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14044477
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10/02/2013
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04/02/2015
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SYSTEM AND METHOD TO IDENTIFY SECURE MEDIA STREAMS TO CONFERENCE WATCHERS IN SIP MESSAGING
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07/21/2015
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14045616
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10/03/2013
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04/09/2015
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11/03/2015
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14046409
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10/04/2013
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04/09/2015
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04/28/2015
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14046452
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10/04/2013
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04/09/2015
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11/29/2016
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10/07/2013
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04/09/2015
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DEVICE PROXIMITY DETECTION
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09/20/2016
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14047812
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10/07/2013
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10/09/2014
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02/16/2016
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14048023
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10/07/2013
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03/17/2020
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14050604
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10/10/2013
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04/16/2015
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04/28/2015
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10/10/2013
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04/16/2015
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03/22/2016
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10/10/2013
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09/18/2014
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MANAGING IDENTITY PROVIDER (IdP) IDENTIFIERS FOR WEB REAL-TIME COMMUNICATIONS (WebRTC) INTERACTIVE FLOWS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
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04/11/2017
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14051932
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10/11/2013
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04/16/2015
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SYSTEM AND METHOD FOR PRIORITIZING AGENT INTERVENTION INTO AUTOMATED CUSTOMER ENGAGEMENTS
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10/11/2016
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14053383
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10/14/2013
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04/09/2015
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QUALITY OF SERVICE AWARE HYBRID MULTICAST NETWORKS
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02/14/2017
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14054275
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10/15/2013
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09/18/2014
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BROWSER-BASED COMMUNICATIONS ENHANCED WITH ENTERPRISE COMMUNICATION FEATURES
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01/10/2017
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14054286
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10/15/2013
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09/18/2014
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Title:
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APPLICATION PROGRAMMING INTERFACE ENABLING COMMUNICATION FEATURES FOR DIFFERENT COMMUNICATION PROTOCOLS
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07/18/2017
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14054821
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10/15/2013
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04/16/2015
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Title:
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NETWORK LOOP PREVENTION
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11/28/2017
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14059602
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10/22/2013
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04/23/2015
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Title:
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SELECTIVE RECORDING OF HIGH QUALITY MEDIA IN A VIDEOCONFERENCE
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NONE
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14060180
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10/22/2013
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02/12/2015
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Title:
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OVERLAY OF PRIVATE DATA ON WEB PAGES
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01/23/2018
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14063285
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10/25/2013
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04/30/2015
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Title:
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VARIABLE CAPTURE BETWEEN APPLICATIONS
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05/12/2015
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14065653
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10/29/2013
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02/20/2014
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Proximity-Based Authorization
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05/02/2017
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14066635
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10/29/2013
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04/30/2015
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AC POWER OVER ETHERNET
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12/06/2016
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14068337
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10/31/2013
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01/08/2015
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Title:
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METHOD AND APPARATUS PROVIDING SINGLE-TIER ROUTING IN A SHORTEST PATH BRIDGING (SPB) NETWORK
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NONE
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14068513
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10/31/2013
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04/30/2015
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Title:
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UNIFIED CONTROL OF EMPLOYEE ACCESS TO EMPLOYER COMMUNICATIONS SYSTEMS DURING PERIODS OF EMPLOYEE FURLOUGH
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10/11/2016
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14068514
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10/31/2013
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01/08/2015
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Title:
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METHOD AND APPARATUS PROVIDING SINGLE-TIER ROUTING IN A SHORTEST PATH BRIDGING (SPB) NETWORK
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04/16/2019
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14068839
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10/31/2013
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04/30/2015
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Title:
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PROVIDING ORIGIN INSIGHT FOR WEB APPLICATIONS VIA SESSION TRAVERSAL UTILITIES FOR NETWORK ADDRESS TRANSLATION (STUN) MESSAGES, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
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09/01/2015
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14071368
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11/04/2013
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05/07/2015
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STRATEGY PAIRING
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09/19/2017
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14071896
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11/05/2013
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05/07/2015
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Title:
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PROVIDING RELIABLE SESSION INITIATION PROTOCOL (SIP) SIGNALING FOR WEB REAL-TIME COMMUNICATIONS (WEBRTC) INTERACTIVE FLOWS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
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12/23/2014
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14071963
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11/05/2013
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02/27/2014
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Title:
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System and Method for Detecting Rogue Traffic Using Flow Statistics with a List of Authorized Engines
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NONE
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14072344
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11/05/2013
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05/07/2015
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Title:
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SYSTEM AND METHOD FOR PREDICTIVE ACTIONS BASED ON USER COMMUNICATION PATTERNS
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01/05/2016
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14074916
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11/08/2013
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05/14/2015
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METHOD AND SYSTEM FOR VIDEO CONFERENCE SNAPSHOT PRESENCE
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05/31/2016
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14077095
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11/11/2013
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05/14/2015
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ELASTIC WIRELESS CONTROL PLANE
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04/04/2017
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14077101
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11/11/2013
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05/14/2015
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Title:
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MULTI-THREADED MULTI-PATH PROCESSING
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08/16/2016
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14078671
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11/13/2013
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05/14/2015
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Title:
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SYSTEM AND METHOD FOR HIGH-QUALITY CALL RECORDING IN A HIGH-AVAILABILITY ENVIRONMENT
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NONE
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14080385
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11/14/2013
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05/14/2015
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Title:
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SYSTEM AND METHOD FOR DISPLAYING CONTEXT-AWARE CONTACT DETAILS
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NONE
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14080618
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11/14/2013
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05/14/2015
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Title:
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Deep Language Attribute Analysis
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NONE
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14082858
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11/18/2013
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05/21/2015
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ARCHITECTURE FOR A CONTACT CENTER WITH EMULATOR DRIVEN SELF CONTROL LOOP
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08/02/2016
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14082880
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11/18/2013
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05/21/2015
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SELF-CONFIGURING DYNAMIC CONTACT CENTER
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07/28/2015
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14084186
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11/19/2013
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05/21/2015
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Title:
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METHOD AND SYSTEM TO MANAGE MOBILE DATA NETWORK USAGE FOR VOIP CALLS
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04/25/2017
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14084501
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11/19/2013
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05/21/2015
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Title:
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AGGREGATED MULTI-TOPIC AGENT DESKTOP
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03/28/2017
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14084780
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11/20/2013
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05/21/2015
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Title:
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SYSTEM AND METHOD FOR NOT DISPLAYING DUPLICATE IMAGES IN A VIDEO CONFERENCE
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10/11/2016
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14084842
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11/20/2013
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05/21/2015
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CALL TRANSFER WITH NETWORK SPANNING BACK-TO-BACK USER AGENTS
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09/13/2016
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14085464
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11/20/2013
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05/21/2015
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PSEUDO AGENT MATCHING
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10/10/2017
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14085506
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11/20/2013
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03/20/2014
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VIDEO CONFERENCE BRIDGE SETTING, SHARING, PUSHING, AND RATIONALIZATION
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02/14/2017
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14085672
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11/20/2013
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05/21/2015
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CONTACT ADVOCATE
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12/06/2016
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14086297
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11/21/2013
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03/20/2014
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Title:
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System and Method for Message Notification Based on Text Modification
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09/22/2015
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14091143
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11/26/2013
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05/28/2015
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Title:
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METHODS AND SYSTEMS TO ENSURE THAT THE USER OF A TOUCH OR KEYPAD OPERATED DEVICE WITHIN A MOVING VEHICLE MUST USE TWO HANDS FOR DEVICE OPERATION
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05/30/2017
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14093688
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12/02/2013
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06/12/2014
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METHOD AND SYSTEM FOR VIDEO CONFERENCE AND PC USER EXPERIENCE INTEGRATION
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NONE
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14095605
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12/03/2013
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06/04/2015
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Title:
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METHOD AND SYSTEM FOR RELATIVE ACTIVITY FACTOR CONTINUOUS PRESENCE VIDEO LAYOUT AND ASSOCIATED BANDWIDTH OPTIMIZATIONS
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10/01/2019
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14097232
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12/04/2013
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06/04/2015
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SECURING mDNS IN ENTERPRISE NETWORKS
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06/21/2016
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14100268
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12/09/2013
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06/11/2015
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Title:
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INBOUND CONTACT CENTER CALL DISCONNECT BUFFER
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01/10/2017
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14103003
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12/11/2013
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Pub Dt:
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06/11/2015
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ANTI-TRENDING
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09/27/2016
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14103144
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12/11/2013
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06/11/2015
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NATURAL LANGUAGE PROCESSING (NLP) AND NATURAL LANGUAGE GENERATION (NLG) BASED ON USER CONTEXT FOR ENHANCED CONTACT CENTER COMMUNICATION
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NONE
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14103972
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12/12/2013
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06/18/2015
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SYSTEM AND METHOD FOR AUTHENTICATING AN AGENT
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NONE
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14104471
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12/12/2013
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06/18/2015
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Title:
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SYSTEM AND METHOD FOR PROVIDING ACTIONABLE INPUT BASED ON SOCIAL MEDIA
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NONE
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14133251
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12/18/2013
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06/18/2015
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IMPACT PREDICTION OF SOCIAL MEDIA INTERACTION
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NONE
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14133898
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12/19/2013
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06/25/2015
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Title:
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SYSTEM AND METHOD FOR AUTOMATED OPTIMIZATION OF OPERATIONS IN A CONTACT CENTER
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NONE
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14134533
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12/19/2013
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Pub Dt:
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06/25/2015
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Title:
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ESCALATION DETECTION AND MONITORING
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