Total properties:
526
Page
6
of
6
Pages:
1 2 3 4 5 6
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11970825
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Filing Dt:
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01/08/2008
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Publication #:
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Pub Dt:
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07/09/2009
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Title:
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CALL TRANSFER BETWEEN DIFFERING EQUIPMENT
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Patent #:
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Issue Dt:
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04/12/2011
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Application #:
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11977589
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Filing Dt:
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10/25/2007
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Publication #:
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Pub Dt:
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04/30/2009
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Title:
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ADMINISTERING MULTIPLE TARGET ACD SYSTEMS
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Patent #:
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Issue Dt:
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11/19/2013
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Application #:
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12016065
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Filing Dt:
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01/17/2008
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Publication #:
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Pub Dt:
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07/23/2009
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Title:
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Method for Reporting Activity of Multi-Appearance Call-Center Agent
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Patent #:
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Issue Dt:
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04/09/2013
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Application #:
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12044735
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Filing Dt:
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03/07/2008
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Publication #:
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Pub Dt:
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09/10/2009
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Title:
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EXTENSIBLE PERMISSIONS FOR ADMINISTRATIVE AND TARGET PERMISSIONS
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Patent #:
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Issue Dt:
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06/12/2012
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Application #:
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12054209
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Filing Dt:
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03/24/2008
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Publication #:
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Pub Dt:
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09/24/2009
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Title:
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LEVERAGING A SIP FORKING MODEL FOR DISTRIBUTED CONTACT CENTER ROUTING
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Patent #:
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Issue Dt:
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06/03/2014
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Application #:
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12075022
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Filing Dt:
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03/07/2008
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Publication #:
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Pub Dt:
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09/10/2009
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Title:
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METHOD AND SYSTEM FOR PUBLISHING ACD SPECIFIC DATA
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Patent #:
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NONE
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Issue Dt:
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Application #:
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12100103
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Filing Dt:
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04/09/2008
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Publication #:
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Pub Dt:
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10/15/2009
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Title:
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Single Sign-On To Administer Target Systems with Disparate Security Models
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Patent #:
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Issue Dt:
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07/24/2012
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Application #:
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12114357
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Filing Dt:
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05/02/2008
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Publication #:
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Pub Dt:
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11/05/2009
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Title:
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NETWORK ROUTER FOR HETEROGENEOUS ACD SYSTEM
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Patent #:
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Issue Dt:
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08/06/2013
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Application #:
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12114396
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Filing Dt:
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05/02/2008
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Publication #:
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Pub Dt:
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11/05/2009
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Title:
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SINGLE WORKFLOW FOR COLLOBORATIVE NETWORK ROUTING OVER HETEOGENEOUS SYSTEM
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Patent #:
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Issue Dt:
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04/08/2014
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Application #:
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12114422
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Filing Dt:
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05/02/2008
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Publication #:
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Pub Dt:
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11/05/2009
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Title:
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Synchronization of Data Within An ACD System
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Patent #:
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Issue Dt:
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05/06/2014
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Application #:
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12125392
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Filing Dt:
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05/22/2008
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Publication #:
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Pub Dt:
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11/26/2009
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Title:
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AUTOMATED AGENT AVAILABILITY DETECTION
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Patent #:
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Issue Dt:
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08/27/2013
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Application #:
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12141687
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Filing Dt:
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06/18/2008
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Publication #:
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Pub Dt:
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12/24/2009
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Title:
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Method of Unifying Control of Contact Center System
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Patent #:
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Issue Dt:
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12/15/2015
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Application #:
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12150624
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Filing Dt:
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04/30/2008
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Publication #:
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Pub Dt:
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11/05/2009
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Title:
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Super-object in administering system
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Patent #:
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NONE
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Issue Dt:
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Application #:
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12167409
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Filing Dt:
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07/03/2008
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Publication #:
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Pub Dt:
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01/21/2010
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Title:
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Method and Apparatus for Describing and Profiling Employee Schedules
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Patent #:
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NONE
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Issue Dt:
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Application #:
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12167416
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Filing Dt:
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07/03/2008
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Publication #:
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Pub Dt:
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03/25/2010
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Title:
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Method of Scheduling a Workforce Constrained By Work Rules and Labor Laws
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Patent #:
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Issue Dt:
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08/14/2012
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Application #:
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12170180
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Filing Dt:
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07/09/2008
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Publication #:
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Pub Dt:
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01/14/2010
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Title:
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IMAGE INSTALLER
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Patent #:
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Issue Dt:
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11/22/2011
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Application #:
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12214754
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Filing Dt:
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06/20/2008
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Publication #:
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Pub Dt:
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12/24/2009
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Title:
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ESTIMATING NUMBER OF AGENTS FOR MULTIPLE CHAT CHANNELS
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Patent #:
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Issue Dt:
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07/21/2015
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Application #:
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12258618
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Filing Dt:
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10/27/2008
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Publication #:
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Pub Dt:
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05/21/2009
| | | | |
Title:
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METHOD AND APPARATUS FOR PROVISIONING CONTACT HANDLING RESOURCES IN A CONTACT CENTER
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Patent #:
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Issue Dt:
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05/07/2013
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Application #:
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12264395
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Filing Dt:
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11/04/2008
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Publication #:
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Pub Dt:
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05/06/2010
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Title:
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SYNCHRONIZATION OF MULTIPLE TARGET SYSTEM DATA
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Patent #:
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Issue Dt:
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08/21/2012
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Application #:
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12270238
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Filing Dt:
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11/13/2008
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Publication #:
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Pub Dt:
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05/13/2010
| | | | |
Title:
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METHOD OF REMOTELY OPERATING CONTACT CENTER SYSTEMS
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Patent #:
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Issue Dt:
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09/10/2013
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Application #:
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12287172
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Filing Dt:
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10/07/2008
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Publication #:
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Pub Dt:
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04/08/2010
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Title:
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CUSTOM DATA DISPLAY
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Patent #:
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Issue Dt:
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09/27/2016
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Application #:
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12325794
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Filing Dt:
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12/01/2008
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Publication #:
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Pub Dt:
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08/20/2009
| | | | |
Title:
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ENTERPRISE ENTITY FOR USE IN A CALL CENTER
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Patent #:
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Issue Dt:
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04/02/2013
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Application #:
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12356664
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Filing Dt:
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01/21/2009
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Publication #:
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Pub Dt:
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01/14/2010
| | | | |
Title:
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METHOD OF UNIFYING CONTROL OF CONTACT CENTER SYSTEM
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Patent #:
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Issue Dt:
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10/15/2013
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Application #:
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12403749
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Filing Dt:
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03/13/2009
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Publication #:
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Pub Dt:
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09/16/2010
| | | | |
Title:
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Virtual Appliance Automation Tool
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|
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Patent #:
|
|
Issue Dt:
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08/27/2013
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Application #:
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12423088
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Filing Dt:
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04/14/2009
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Publication #:
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Pub Dt:
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10/14/2010
| | | | |
Title:
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METHOD OF DISPLAYING COMPLEX RELATIONSHIPS
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Patent #:
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NONE
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Issue Dt:
|
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Application #:
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12556917
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Filing Dt:
|
09/10/2009
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Publication #:
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Pub Dt:
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01/07/2010
| | | | |
Title:
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VOICE OVER IP ADAPTER
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|