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Patent #:
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|
Issue Dt:
|
02/08/2011
|
Application #:
|
11780127
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Filing Dt:
|
07/19/2007
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Publication #:
|
|
Pub Dt:
|
01/22/2009
| | | | |
Title:
|
COST-CONSCIOUS TELECOMMUNICATIONS TERMINAL
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|
Patent #:
|
|
Issue Dt:
|
02/21/2012
|
Application #:
|
11780704
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Filing Dt:
|
07/20/2007
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Title:
|
TEXT FEEDBACK TO AN ON-HOLD PARTY
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|
Patent #:
|
|
Issue Dt:
|
01/27/2015
|
Application #:
|
11781012
|
Filing Dt:
|
07/20/2007
|
Title:
|
CALL-PROCESSING EVENT-NOTIFICATION SERVER
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|
|
Patent #:
|
NONE
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Issue Dt:
|
|
Application #:
|
11805019
|
Filing Dt:
|
05/22/2007
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Publication #:
|
|
Pub Dt:
|
11/27/2008
| | | | |
Title:
|
Issue or transaction tracking by using presence information and instant messaging
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|
|
Patent #:
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|
Issue Dt:
|
07/31/2012
|
Application #:
|
11805050
|
Filing Dt:
|
05/22/2007
|
Title:
|
MONITORING KEY-PRESS DELAY AND DURATION TO DETERMINE NEED FOR ASSISTANCE
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|
|
Patent #:
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|
Issue Dt:
|
10/11/2011
|
Application #:
|
11810377
|
Filing Dt:
|
06/05/2007
|
Title:
|
APPARATUS AND METHOD FOR CALL CENTER CALL-BACK
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|
|
Patent #:
|
NONE
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Issue Dt:
|
|
Application #:
|
11828578
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Filing Dt:
|
07/26/2007
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Publication #:
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|
Pub Dt:
|
01/29/2009
| | | | |
Title:
|
Call Resource Management Based on Calling-Party Disengagement from a Call
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|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11828579
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Filing Dt:
|
07/26/2007
|
Publication #:
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|
Pub Dt:
|
01/29/2009
| | | | |
Title:
|
Automatic Monitoring of a Call Participant's Attentiveness
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|
|
Patent #:
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|
Issue Dt:
|
07/31/2012
|
Application #:
|
11828581
|
Filing Dt:
|
07/26/2007
|
Publication #:
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|
Pub Dt:
|
01/29/2009
| | | | |
Title:
|
DYNAMIC VISUAL BACKGROUND FOR CALL-CENTER AGENTS
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|
|
Patent #:
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|
Issue Dt:
|
10/26/2010
|
Application #:
|
11829429
|
Filing Dt:
|
07/27/2007
|
Publication #:
|
|
Pub Dt:
|
01/29/2009
| | | | |
Title:
|
SYSTEMS AND METHODS FOR PARTITIONING END-TO-END PERFORMANCE EFFECTS USING NETWORK TOMOGRAPHY
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|
|
Patent #:
|
|
Issue Dt:
|
01/10/2012
|
Application #:
|
11831549
|
Filing Dt:
|
07/31/2007
|
Publication #:
|
|
Pub Dt:
|
02/05/2009
| | | | |
Title:
|
MULTIPLE QUEUING AND SERVICING OF A CONTACT
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|
|
Patent #:
|
|
Issue Dt:
|
02/04/2014
|
Application #:
|
11832574
|
Filing Dt:
|
08/01/2007
|
Publication #:
|
|
Pub Dt:
|
02/05/2009
| | | | |
Title:
|
AUTOMATED PEER AUTHENTICATION
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|
|
Patent #:
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|
Issue Dt:
|
05/03/2011
|
Application #:
|
11835203
|
Filing Dt:
|
08/07/2007
|
Publication #:
|
|
Pub Dt:
|
02/12/2009
| | | | |
Title:
|
CLOCK MANAGEMENT BETWEEN TWO ENDPOINTS
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|
|
Patent #:
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|
Issue Dt:
|
05/03/2011
|
Application #:
|
11839908
|
Filing Dt:
|
08/16/2007
|
Title:
|
MULTIPLEXING VOIP STREAMS FOR CONFERENCING AND SELECTIVE PLAYBACK OF AUDIO STREAMS
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|
|
Patent #:
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|
Issue Dt:
|
05/08/2012
|
Application #:
|
11839935
|
Filing Dt:
|
08/16/2007
|
Publication #:
|
|
Pub Dt:
|
02/19/2009
| | | | |
Title:
|
HABIT-BASED AUTHENTICATION
|
|