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Reel/Frame:040305/0190   Pages: 8
Recorded: 11/14/2016
Attorney Dkt #:LTQC-016-002
Conveyance: SECURITY INTEREST (SEE DOCUMENT FOR DETAILS).
Total properties: 28
1
Patent #:
9398151
Issue Dt:
07/19/2016
Application #:
13534029
Filing Dt:
06/27/2012
Publication #:
US20140003296
Pub Dt:
01/02/2014
Title:
SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS CONVEYED TO A PREDETERMINED DESTINATION
2
Patent #:
9392125
Issue Dt:
07/12/2016
Application #:
14073041
Filing Dt:
11/06/2013
Title:
DYNAMIC CALL BILLING AND INVOICE GENERATING APPLICATION
3
Patent #:
9420103
Issue Dt:
08/16/2016
Application #:
14138936
Filing Dt:
12/23/2013
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
4
Patent #:
9412255
Issue Dt:
08/09/2016
Application #:
14283341
Filing Dt:
05/21/2014
Title:
REMOTE MONITORING OF ACTIVITY TRIGGERED SENSORS AND A CUSTOMIZED UPDATING APPLICATION
5
Patent #:
9392419
Issue Dt:
07/12/2016
Application #:
14318861
Filing Dt:
06/30/2014
Title:
METHOD AND APPARATUS FOR ESTABLISHING A CONFERENCE CALL SESSION WITH A WIRELESS DEVICE
6
Patent #:
9386137
Issue Dt:
07/05/2016
Application #:
14622999
Filing Dt:
02/16/2015
Title:
IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
7
Patent #:
9426633
Issue Dt:
08/23/2016
Application #:
14659877
Filing Dt:
03/17/2015
Publication #:
US20150189680
Pub Dt:
07/02/2015
Title:
SYSTEM AND METHOD FOR TREATING A SPECIAL NUMBER SERVICE REQUEST MESSAGE SENT TO A SPECIAL NUMBER SERVICE ANSWERING POSITION USING A MULTI-MEDIA MESSAGING SERVICE FORMAT
8
Patent #:
9451431
Issue Dt:
09/20/2016
Application #:
14706694
Filing Dt:
05/07/2015
Title:
SYSTEM AND METHOD FOR PROVIDING SMS MESSAGE SERVICES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
9
Patent #:
9413881
Issue Dt:
08/09/2016
Application #:
14821906
Filing Dt:
08/10/2015
Title:
IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
10
Patent #:
9413791
Issue Dt:
08/09/2016
Application #:
14825745
Filing Dt:
08/13/2015
Title:
ENTERPRISE CONFERENCING WITH DUAL MIXING
11
Patent #:
9407772
Issue Dt:
08/02/2016
Application #:
14869360
Filing Dt:
09/29/2015
Title:
CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
12
Patent #:
9432510
Issue Dt:
08/30/2016
Application #:
14887527
Filing Dt:
10/20/2015
Title:
METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA TO MONITOR CUSTOMER CALL BEHAVIOR
13
Patent #:
9455884
Issue Dt:
09/27/2016
Application #:
14923555
Filing Dt:
10/27/2015
Title:
AGENT-ASSISTED AND DIRECTED WEB-CHANNEL CUSTOMER CARE APPARATUS, METHOD, AND COMPUTER PROGRAM
14
Patent #:
9432524
Issue Dt:
08/30/2016
Application #:
14943342
Filing Dt:
11/17/2015
Title:
HANDLING INSUFFICIENT ACCOUNT BALANCE OF SUBSCRIBERS
15
Patent #:
9444877
Issue Dt:
09/13/2016
Application #:
15050597
Filing Dt:
02/23/2016
Title:
AUTOMATED FILE DELIVERY SYSTEMS AND METHODS
16
Patent #:
9537993
Issue Dt:
01/03/2017
Application #:
15201681
Filing Dt:
07/05/2016
Title:
IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
17
Patent #:
10567592
Issue Dt:
02/18/2020
Application #:
15212763
Filing Dt:
07/18/2016
Title:
SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS CONVEYED TO A PREDETERMINED DESTINATION
18
Patent #:
9686413
Issue Dt:
06/20/2017
Application #:
15225983
Filing Dt:
08/02/2016
Title:
CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
19
Patent #:
9832604
Issue Dt:
11/28/2017
Application #:
15227649
Filing Dt:
08/03/2016
Title:
LOCATION DETERMINATION OF A MOBILE DEVICE BASED ON VARIOUS PARAMETERS
20
Patent #:
10051451
Issue Dt:
08/14/2018
Application #:
15227690
Filing Dt:
08/03/2016
Title:
LOCATION DETERMINATION OF A MOBILE DEVICE BASED ON VARIOUS PARAMETERS
21
Patent #:
9680991
Issue Dt:
06/13/2017
Application #:
15231929
Filing Dt:
08/09/2016
Title:
IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
22
Patent #:
9674232
Issue Dt:
06/06/2017
Application #:
15231987
Filing Dt:
08/09/2016
Title:
ENTERPRISE CONFERENCING WITH DUAL MIXING
23
Patent #:
9807175
Issue Dt:
Application #:
15232184
Filing Dt:
08/09/2016
Title:
REMOTE MONITORING OF ACTIVITY TRIGGERED SENSORS AND A CUSTOMIZED UPDATING APPLICATION
24
Patent #:
9729720
Issue Dt:
08/08/2017
Application #:
15238423
Filing Dt:
08/16/2016
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
25
Patent #:
9614980
Issue Dt:
04/04/2017
Application #:
15251069
Filing Dt:
08/30/2016
Title:
HANDLING INSUFFICIENT ACCOUNT BALANCE OF SUBSCRIBERS
26
Patent #:
9992266
Issue Dt:
06/05/2018
Application #:
15264304
Filing Dt:
09/13/2016
Title:
AUTOMATED FILE DELIVERY SYSTEMS AND METHODS
27
Patent #:
10237705
Issue Dt:
03/19/2019
Application #:
15270204
Filing Dt:
09/20/2016
Title:
SYSTEM AND METHOD FOR PROVIDING SMS MESSAGE SERVICES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
28
Patent #:
9660944
Issue Dt:
05/23/2017
Application #:
15276975
Filing Dt:
09/27/2016
Title:
AGENT-ASSISTED AND DIRECTED WEB-CHANNEL CUSTOMER CARE APPARATUS, METHOD, AND COMPUTER PROGRAM
Assignor
1
WEST CORPORATION
Exec Dt:
11/03/2016
Assignee
1
U.S. BANK NATIONAL ASSOCIATION
60 LIVINGSTON AVENUE
ATTN: WEST CORP ADMIN
ST. PAUL, MINNESOTA 55107
Correspondence name and address
ROPES & GRAY LLP
1211 AVENUE OF THE AMERICA
NEW YORK, NY 10036

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