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Reel/Frame:	024505/0225			Pages:	49
		Recorded:	06/09/2010
Attorney Dkt #:	35704
Conveyance:	SECURITY AGREEMENT

Total properties: 529
Page 6 of 6
Pages: 1 2 3 4 5 6

Patent #:	8179791	Issue Dt:	05/15/2012	Application #:	11890029	Filing Dt:	08/02/2007
Publication #:	US20080031436	Pub Dt:	02/07/2008
Title:	SEQUENTIALLY CALLING GROUPS OF MULTIPLE COMMUNICATION DEVICES BASED ON USER-SPECIFIED LISTS OF COMMUNICATION DEVICE HAVING ASSIGNED PRIORITIES

Patent #:	NONE	Issue Dt:		Application #:	11890169	Filing Dt:	08/02/2007
Publication #:	US20080031232	Pub Dt:	02/07/2008
Title:	Web services and plug-in framework in VOIP environment

Patent #:	8522332	Issue Dt:	08/27/2013	Application #:	11954527	Filing Dt:	12/12/2007
Publication #:	US20090158412	Pub Dt:	06/18/2009
Title:	SECURE AUTOMATICALLY CONFIGURING, SELF-AUTHENTICATING ADMINISTRATIVE USER WITHOUT A PASSWORD

Patent #:	NONE	Issue Dt:		Application #:	11970825	Filing Dt:	01/08/2008
Publication #:	US20090175437	Pub Dt:	07/09/2009
Title:	CALL TRANSFER BETWEEN DIFFERING EQUIPMENT

Patent #:	7925002	Issue Dt:	04/12/2011	Application #:	11977589	Filing Dt:	10/25/2007
Publication #:	US20090110181	Pub Dt:	04/30/2009
Title:	ADMINISTERING MULTIPLE TARGET ACD SYSTEMS

Patent #:	8588396	Issue Dt:	11/19/2013	Application #:	12016065	Filing Dt:	01/17/2008
Publication #:	US20090185672	Pub Dt:	07/23/2009
Title:	Method for Reporting Activity of Multi-Appearance Call-Center Agent

Patent #:	8418232	Issue Dt:	04/09/2013	Application #:	12044735	Filing Dt:	03/07/2008
Publication #:	US20090228958	Pub Dt:	09/10/2009
Title:	EXTENSIBLE PERMISSIONS FOR ADMINISTRATIVE AND TARGET PERMISSIONS

Patent #:	8199895	Issue Dt:	06/12/2012	Application #:	12054209	Filing Dt:	03/24/2008
Publication #:	US20090238359	Pub Dt:	09/24/2009
Title:	LEVERAGING A SIP FORKING MODEL FOR DISTRIBUTED CONTACT CENTER ROUTING

Patent #:	8745142	Issue Dt:	06/03/2014	Application #:	12075022	Filing Dt:	03/07/2008
Publication #:	US20090225978	Pub Dt:	09/10/2009
Title:	METHOD AND SYSTEM FOR PUBLISHING ACD SPECIFIC DATA

Patent #:	NONE	Issue Dt:		Application #:	12100103	Filing Dt:	04/09/2008
Publication #:	US20090260066	Pub Dt:	10/15/2009
Title:	Single Sign-On To Administer Target Systems with Disparate Security Models

Patent #:	8229098	Issue Dt:	07/24/2012	Application #:	12114357	Filing Dt:	05/02/2008
Publication #:	US20090274293	Pub Dt:	11/05/2009
Title:	NETWORK ROUTER FOR HETEROGENEOUS ACD SYSTEM

Patent #:	8503661	Issue Dt:	08/06/2013	Application #:	12114396	Filing Dt:	05/02/2008
Publication #:	US20090274291	Pub Dt:	11/05/2009
Title:	SINGLE WORKFLOW FOR COLLOBORATIVE NETWORK ROUTING OVER HETEOGENEOUS SYSTEM

Patent #:	8693670	Issue Dt:	04/08/2014	Application #:	12114422	Filing Dt:	05/02/2008
Publication #:	US20090274290	Pub Dt:	11/05/2009
Title:	Synchronization of Data Within An ACD System

Patent #:	8718264	Issue Dt:	05/06/2014	Application #:	12125392	Filing Dt:	05/22/2008
Publication #:	US20090290702	Pub Dt:	11/26/2009
Title:	AUTOMATED AGENT AVAILABILITY DETECTION

Patent #:	8520831	Issue Dt:	08/27/2013	Application #:	12141687	Filing Dt:	06/18/2008
Publication #:	US20090316879	Pub Dt:	12/24/2009
Title:	Method of Unifying Control of Contact Center System

Patent #:	9213699	Issue Dt:	12/15/2015	Application #:	12150624	Filing Dt:	04/30/2008
Publication #:	US20090276452	Pub Dt:	11/05/2009
Title:	Super-object in administering system

Patent #:	NONE	Issue Dt:		Application #:	12167409	Filing Dt:	07/03/2008
Publication #:	US20100017251	Pub Dt:	01/21/2010
Title:	Method and Apparatus for Describing and Profiling Employee Schedules

Patent #:	NONE	Issue Dt:		Application #:	12167416	Filing Dt:	07/03/2008
Publication #:	US20100076898	Pub Dt:	03/25/2010
Title:	Method of Scheduling a Workforce Constrained By Work Rules and Labor Laws

Patent #:	8245222	Issue Dt:	08/14/2012	Application #:	12170180	Filing Dt:	07/09/2008
Publication #:	US20100011353	Pub Dt:	01/14/2010
Title:	IMAGE INSTALLER

Patent #:	8064589	Issue Dt:	11/22/2011	Application #:	12214754	Filing Dt:	06/20/2008
Publication #:	US20090316873	Pub Dt:	12/24/2009
Title:	ESTIMATING NUMBER OF AGENTS FOR MULTIPLE CHAT CHANNELS

Patent #:	9088659	Issue Dt:	07/21/2015	Application #:	12258618	Filing Dt:	10/27/2008
Publication #:	US20090129581	Pub Dt:	05/21/2009
Title:	METHOD AND APPARATUS FOR PROVISIONING CONTACT HANDLING RESOURCES IN A CONTACT CENTER

Patent #:	8437462	Issue Dt:	05/07/2013	Application #:	12264395	Filing Dt:	11/04/2008
Publication #:	US20100111284	Pub Dt:	05/06/2010
Title:	SYNCHRONIZATION OF MULTIPLE TARGET SYSTEM DATA

Patent #:	8249243	Issue Dt:	08/21/2012	Application #:	12270238	Filing Dt:	11/13/2008
Publication #:	US20100119052	Pub Dt:	05/13/2010
Title:	METHOD OF REMOTELY OPERATING CONTACT CENTER SYSTEMS

Patent #:	8533234	Issue Dt:	09/10/2013	Application #:	12287172	Filing Dt:	10/07/2008
Publication #:	US20100088347	Pub Dt:	04/08/2010
Title:	CUSTOM DATA DISPLAY

Patent #:	9454596	Issue Dt:	09/27/2016	Application #:	12325794	Filing Dt:	12/01/2008
Publication #:	US20090210394	Pub Dt:	08/20/2009
Title:	ENTERPRISE ENTITY FOR USE IN A CALL CENTER

Patent #:	8411840	Issue Dt:	04/02/2013	Application #:	12356664	Filing Dt:	01/21/2009
Publication #:	US20100008492	Pub Dt:	01/14/2010
Title:	METHOD OF UNIFYING CONTROL OF CONTACT CENTER SYSTEM

Patent #:	8560649	Issue Dt:	10/15/2013	Application #:	12403749	Filing Dt:	03/13/2009
Publication #:	US20100235482	Pub Dt:	09/16/2010
Title:	Virtual Appliance Automation Tool

Patent #:	8520834	Issue Dt:	08/27/2013	Application #:	12423088	Filing Dt:	04/14/2009
Publication #:	US20100260331	Pub Dt:	10/14/2010
Title:	METHOD OF DISPLAYING COMPLEX RELATIONSHIPS

Patent #:	NONE	Issue Dt:		Application #:	12556917	Filing Dt:	09/10/2009
Publication #:	US20100002689	Pub Dt:	01/07/2010
Title:	VOICE OVER IP ADAPTER

Assignors

ASPECT SOFTWARE, INC.

Exec Dt:

05/07/2010

FIRSTPOINT CONTACT TECHNOLOGIES, LLC (F/K/A ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES, LLC)

Exec Dt:

05/07/2010

ASPECT SOFTWARE, INC. (AS SUCCESSOR TO ASPECT COMMUNICATIONS CORPORATION)

Exec Dt:

05/07/2010

Assignee

JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT

P.O. BOX 2558

HOUSTON, TEXAS 77252-2558

Correspondence name and address
	IP RESEARCH PLUS, INC.
	21 TADCASTER CIRCLE
	ATTN: PENELOPE J.A. AGODOA
	WALDORF, MD 20602

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