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Patent Assignment Details
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Reel/Frame:015017/0430   Pages: 18
Recorded: 08/23/2004
Conveyance: ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS).
Total properties: 148
Page 2 of 2
Pages: 1 2
1
Patent #:
Issue Dt:
06/08/1999
Application #:
08858601
Filing Dt:
05/19/1997
Title:
APPARATUS AND METHOD FOR IDENTIFYING RECORDS OF OVERFLOWED ACD CALLS
2
Patent #:
Issue Dt:
07/13/1999
Application #:
08859246
Filing Dt:
05/20/1997
Title:
AUTOMATIC TONE FAULT DETECTION SYSTEM AND METHOD
3
Patent #:
Issue Dt:
05/04/1999
Application #:
08859534
Filing Dt:
05/20/1997
Title:
APPARATUS AND METHOD FOR IDENTIFYING RECORDS OF OVERFLOWED ACD CALLS
4
Patent #:
Issue Dt:
09/19/2000
Application #:
08868630
Filing Dt:
06/04/1997
Title:
IMPROVED CIRCUIT BOARD ASSEMBLY
5
Patent #:
Issue Dt:
10/13/1998
Application #:
08901889
Filing Dt:
07/29/1997
Title:
DRAM CONTROLLER WITH BACKGROUND REFRESH
6
Patent #:
Issue Dt:
05/07/2002
Application #:
08915707
Filing Dt:
08/21/1997
Title:
PERIODIC PROCESS TIMER
7
Patent #:
Issue Dt:
07/04/2000
Application #:
08937173
Filing Dt:
09/25/1997
Title:
METHOD OF IMPROVING A PROCESSING EFFICIENCY OF AN AUTOMATIC DATA PROCESSING SYSTEM
8
Patent #:
Issue Dt:
01/05/1999
Application #:
08938040
Filing Dt:
09/26/1997
Title:
AUTOMATIC CALL DISTRIBUTOR WITH PRIORITIZATION
9
Patent #:
Issue Dt:
07/10/2001
Application #:
08956832
Filing Dt:
10/23/1997
Title:
DPNSS VRU WITH SINGLE CHANNEL TRANSFER
10
Patent #:
Issue Dt:
03/14/2000
Application #:
08967479
Filing Dt:
11/11/1997
Title:
ISDN PRIMARY RATE INTERSWITCH MAIL USING NON-CALL ASSOCIATED TEMPORARY SIGNALLING
11
Patent #:
Issue Dt:
12/12/2000
Application #:
08990833
Filing Dt:
12/15/1997
Title:
TIMESLOT INTERCHANGE NETWORK
12
Patent #:
Issue Dt:
12/21/1999
Application #:
08998127
Filing Dt:
12/24/1997
Title:
DYNAMIC SCHEDULE PROFILER FOR ACD
13
Patent #:
Issue Dt:
03/28/2000
Application #:
09008737
Filing Dt:
01/19/1998
Title:
TELECOMMUTABLE PLATFORM
14
Patent #:
Issue Dt:
07/18/2000
Application #:
09018607
Filing Dt:
02/05/1998
Title:
EMULATOR FOR A TELEPHONE SYSTEM
15
Patent #:
Issue Dt:
11/23/1999
Application #:
09019090
Filing Dt:
02/05/1998
Title:
METHOD AND SYSTEM FOR ESTABLISHING VOICE COMMUNICATIONS USING A COMPUTER NETWORK
16
Patent #:
Issue Dt:
05/09/2000
Application #:
09034604
Filing Dt:
03/03/1998
Title:
ACD WITH PACKET DATA BASED AGENT INTERCONNECT
17
Patent #:
Issue Dt:
09/10/2002
Application #:
09084815
Filing Dt:
05/26/1998
Title:
METHOD OF MULTI-MEDIA TRANSACTION PROCESSING
18
Patent #:
Issue Dt:
05/15/2001
Application #:
09096334
Filing Dt:
06/11/1998
Title:
CTI INTEGRATION OF TELEPHONIC CALLS MOVED BETWEEN SWITCHES OF AN AUTOMATIC CALL DISTRIBUTOR
19
Patent #:
Issue Dt:
09/25/2001
Application #:
09105066
Filing Dt:
06/26/1998
Title:
IMPROVED METHOD FOR INCOMING CALL ANSWERING FOR AUTOMATIC CALL DISTRIBUTORS
20
Patent #:
Issue Dt:
05/18/1999
Application #:
09111820
Filing Dt:
07/08/1998
Title:
AUTOMATIC DIAL-UP SOFTWARE UPDATE SYSTEM
21
Patent #:
Issue Dt:
08/01/2000
Application #:
09114625
Filing Dt:
07/13/1998
Title:
ACD WITH MULTI-LINGUAL AGENT POSITION
22
Patent #:
Issue Dt:
06/22/2004
Application #:
09136223
Filing Dt:
08/19/1998
Title:
STANDALONE ACD SYSTEM WITH NATIVE SIGNALING SYSTEM 7 CAPABILITY
23
Patent #:
Issue Dt:
09/11/2001
Application #:
09138619
Filing Dt:
08/24/1998
Title:
METHOD OF PROCESSING E-MAIL IN AN AUTOMATIC CALL DISTRIBUTOR
24
Patent #:
Issue Dt:
09/10/2002
Application #:
09151386
Filing Dt:
09/10/1998
Title:
R2 MULTI-FREQUENCY COMPELLED SIGNALLING USING A DSP ON A NETWORK TERMINATION CARD
25
Patent #:
Issue Dt:
09/02/2003
Application #:
09156286
Filing Dt:
09/17/1998
Title:
TELEPHONE TO COMPUTER AUDIO INTERFACE
26
Patent #:
Issue Dt:
01/21/2003
Application #:
09218316
Filing Dt:
12/22/1998
Title:
EMBEDDED SOFTWARE NEGOTIATION OF PCM COMPANDING FORMAT
27
Patent #:
Issue Dt:
11/07/2000
Application #:
09219242
Filing Dt:
01/25/1999
Title:
SYSTEM FOR COMPARING AN AGENT ACTIVITY WITH A WORK SCHEDULE BASED UPON SIGNED-OUT STATUS OF AGENT
28
Patent #:
Issue Dt:
07/23/2002
Application #:
09273926
Filing Dt:
03/22/1999
Title:
SKILL-BASED CALL ROUTING
29
Patent #:
Issue Dt:
04/08/2003
Application #:
09311614
Filing Dt:
05/13/1999
Title:
AUTOMATIC CALL DISTRIBUTION SYSTEM WITH SIGNAL GENERATOR AND METHOD
30
Patent #:
Issue Dt:
02/19/2002
Application #:
09369215
Filing Dt:
08/05/1999
Title:
APPARATUS AND METHOD FOR PROVIDING SUPPORT SOFTWARE FOR AN AGENT WORKSTATION OF AN AUTOMATIC CALL DISTRIBUTOR
31
Patent #:
Issue Dt:
08/20/2002
Application #:
09386794
Filing Dt:
08/31/1999
Title:
CIRCUIT AND METHOD FOR IMPROVING MEMORY INTEGRITY IN A MICROPROCESSOR BASED APPLICATION
32
Patent #:
Issue Dt:
08/28/2001
Application #:
09399528
Filing Dt:
09/20/1999
Title:
METHOD AND SYSTEM FOR ESTABLISHING VOICE COMMUNICATIONS USING A COMPUTER NETWORK
33
Patent #:
Issue Dt:
04/08/2003
Application #:
09405585
Filing Dt:
09/27/1999
Title:
SWITCH VOICE/DATA SERVICE EXTENSION TO REMOTE FACILITIES
34
Patent #:
Issue Dt:
11/25/2003
Application #:
09418178
Filing Dt:
10/13/1999
Title:
ADMINISTRATION AND CONTROL OF AN AUTOMATIC CALL DISTRIBUTOR BY A REMOTELY LOCATED SUPERVISOR
35
Patent #:
Issue Dt:
07/29/2003
Application #:
09426615
Filing Dt:
10/26/1999
Title:
SYSTEM AND METHOD FOR AUTOMATICALLY DETECTING PROBLEMATIC CALLS
36
Patent #:
Issue Dt:
06/03/2003
Application #:
09460192
Filing Dt:
12/10/1999
Title:
BUS INTERFACE FOR AUTOMATIC CALL DISTRIBUTOR
37
Patent #:
Issue Dt:
01/13/2004
Application #:
09487835
Filing Dt:
01/19/2000
Title:
ACD WITH PACKET DATA BASED AGENT INTERCONNECT
38
Patent #:
Issue Dt:
06/03/2003
Application #:
09489631
Filing Dt:
01/24/2000
Title:
AUTOMATIC CALL DISTRIBUTION SYSTEM AGENT LOG-ON WITH PSEUDO-PORT
39
Patent #:
Issue Dt:
06/01/2004
Application #:
09496639
Filing Dt:
02/02/2000
Title:
PROFIT-BASED METHOD OF ASSIGNING CALLS IN A TRANSACTION PROCESSING SYSTEM
40
Patent #:
Issue Dt:
04/02/2002
Application #:
09505206
Filing Dt:
02/16/2000
Title:
REMOTE ACD DATA BASE MODIFICATION VIA TELEPHONE
41
Patent #:
Issue Dt:
09/11/2001
Application #:
09505210
Filing Dt:
02/16/2000
Title:
Method of identifying a location of a source of an emergency call in a call center environment
42
Patent #:
Issue Dt:
06/10/2003
Application #:
09510740
Filing Dt:
02/22/2000
Title:
ACD TIER BASED ROUTING
43
Patent #:
Issue Dt:
07/08/2003
Application #:
09516074
Filing Dt:
03/01/2000
Title:
AUTOMATIC CALL DISTRIBUTION SYSTEM CONTACT ROUTING WITH MEDIA-PORT
44
Patent #:
Issue Dt:
09/23/2003
Application #:
09537141
Filing Dt:
03/29/2000
Title:
PACKET TELEPHONY GATEWAY FOR HEARING IMPAIRED RELAY SERVICES
45
Patent #:
Issue Dt:
10/23/2001
Application #:
09549057
Filing Dt:
04/13/2000
Title:
Method of natural language communication using a mark-up language
46
Patent #:
Issue Dt:
11/25/2003
Application #:
09611611
Filing Dt:
07/07/2000
Title:
AUTOMATIC CONTACT DISTRIBUTION SYSTEM DEFINABLE AGENT LOG-OFF REASONS
47
Patent #:
Issue Dt:
07/22/2003
Application #:
09615392
Filing Dt:
07/13/2000
Title:
METHOD OF MODIFYING SPEECH TO PROVIDE A USER SELECTABLE DIALECT
48
Patent #:
Issue Dt:
09/16/2003
Application #:
09910160
Filing Dt:
07/20/2001
Publication #:
Pub Dt:
02/21/2002
Title:
METHOD AND SYSTEM FOR ESTABLISHING VOICE COMMUNICATIONS USING A COMPUTER NETWORK
Assignor
1
Exec Dt:
06/30/2004
Assignee
1
300 BAUMAN COURT
WOOD DALE, ILLINOIS 60191
Correspondence name and address
JAMES SCHEER
120 SOUTH RIVERSIDE PLAZA, 22ND FLOOR
CHICAGO, IL 60606

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