Patent Assignment Details
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For pending or abandoned applications please consult USPTO staff.
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| Reel/Frame: | 031327/0491 | |
| Pages: | 5 |
| | Recorded: | 10/02/2013 | | |
| Attorney Dkt #: | IBM4 |
| Conveyance: | ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). |
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Total properties:
7
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Patent #:
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Issue Dt:
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05/02/2006
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Application #:
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09588521
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Filing Dt:
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06/06/2000
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Title:
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SYSTEM AND METHOD FOR CONFIDENCE BASED INCREMENTAL ACCESS AUTHENTICATION
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Patent #:
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Issue Dt:
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06/20/2006
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Application #:
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09782933
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Filing Dt:
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02/14/2001
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Publication #:
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Pub Dt:
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08/15/2002
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Title:
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INFORMATION PROVISION OVER A NETWORK BASED ON A USER'S PROFILE
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Patent #:
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Issue Dt:
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05/23/2006
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Application #:
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09931991
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Filing Dt:
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08/17/2001
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Publication #:
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Pub Dt:
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02/20/2003
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Title:
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HOLD QUEUE MANAGEMENT
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Patent #:
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Issue Dt:
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02/12/2008
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Application #:
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10226425
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Filing Dt:
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08/23/2002
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Publication #:
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Pub Dt:
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02/26/2004
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Title:
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METHOD AND APPARATUS FOR ROUTING CALL AGENTS TO WEBSITE CUSTOMERS BASED ON CUSTOMER ACTIVITIES
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Patent #:
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Issue Dt:
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10/23/2012
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Application #:
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12201365
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Filing Dt:
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08/29/2008
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Publication #:
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Pub Dt:
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03/04/2010
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Title:
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OPTIMIZED METHOD TO SELECT AND RETRIEVE A CONTACT CENTER TRANSACTION FROM A SET OF TRANSACTIONS STORED IN A QUEUING MECHANISM
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Patent #:
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Issue Dt:
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02/05/2013
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Application #:
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12428987
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Filing Dt:
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04/23/2009
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Publication #:
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Pub Dt:
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10/28/2010
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Title:
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SYSTEM AND METHOD FOR REAL TIME SUPPORT FOR AGENTS IN CONTACT CENTER ENVIRONMENTS
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Patent #:
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Issue Dt:
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11/04/2014
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Application #:
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13586318
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Filing Dt:
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08/15/2012
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Publication #:
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Pub Dt:
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12/13/2012
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Title:
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OPTIMIZED METHOD TO SELECT AND RETRIEVE A CONTACT CENTER TRANSACTION FROM A SET OF TRANSACTIONS STORED IN A QUEUING MECHANISM
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Assignee
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| ONE WAYSIDE ROAD |
| BURLINGTON, MASSACHUSETTS 01803 |
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Correspondence name and address
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VASILIA KELLY
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ONE WAYSIDE ROAD
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NUANCE COMMUNICATIONS, INC.
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BURLINGTON, MA 01803
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