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Reel/Frame:	024492/0496			Pages:	57
		Recorded:	06/08/2010
Attorney Dkt #:	35703
Conveyance:	RELEASE OF SECURITY INTEREST

Total properties: 550
Page 6 of 6
Pages: 1 2 3 4 5 6

1

Patent #:	NONE	Issue Dt:		Application #:	11005501	Filing Dt:	12/06/2004
Publication #:	US20060133596	Pub Dt:	06/22/2006
Title:	Centrex replacement ACD

2

Patent #:	8180043	Issue Dt:	05/15/2012	Application #:	11006151	Filing Dt:	12/07/2004
Publication #:	US20080008309	Pub Dt:	01/10/2008
Title:	METHOD AND APPARATUS FOR CUSTOMER KEY ROUTING

3

Patent #:	7681127	Issue Dt:	03/16/2010	Application #:	11008829	Filing Dt:	12/10/2004
Publication #:	US20050102616	Pub Dt:	05/12/2005
Title:	DYNAMIC LOCALIZATION FOR DOCUMENTS USING LANGUAGE SETTING

4

Patent #:	7535479	Issue Dt:	05/19/2009	Application #:	11012391	Filing Dt:	12/14/2004
Publication #:	US20050093881	Pub Dt:	05/05/2005
Title:	APPARATUS AND METHOD FOR COLLECTING AND DISPLAYING INFORMATION IN A WORKFLOW SYSTEM

5

Patent #:	7215758	Issue Dt:	05/08/2007	Application #:	11013853	Filing Dt:	12/15/2004
Publication #:	US20050123124	Pub Dt:	06/09/2005
Title:	GENERATING MEDIA-SPECIFIC INTERACTION CONTROL PROGRAMS

6

Patent #:	7215758	Issue Dt:	05/08/2007	Application #:	11013853	Filing Dt:	12/15/2004
Publication #:	US20050123124	Pub Dt:	06/09/2005
Title:	GENERATING MEDIA-SPECIFIC INTERACTION CONTROL PROGRAMS

7

Patent #:	7912205	Issue Dt:	03/22/2011	Application #:	11015410	Filing Dt:	12/17/2004
Publication #:	US20060147025	Pub Dt:	07/06/2006
Title:	CONTACT CENTER BUSINESS MODELER

8

Patent #:	8667052	Issue Dt:	03/04/2014	Application #:	11017457	Filing Dt:	12/20/2004
Publication #:	US20060147024	Pub Dt:	07/06/2006
Title:	BUSINESS RULE WEB SERVICE

9

Patent #:	NONE	Issue Dt:		Application #:	11022742	Filing Dt:	12/27/2004
Publication #:	US20060143116	Pub Dt:	06/29/2006
Title:	Business analytics strategy transaction reporter method and system

10

Patent #:	7831033	Issue Dt:	11/09/2010	Application #:	11025166	Filing Dt:	12/23/2004
Publication #:	US20060140390	Pub Dt:	06/29/2006
Title:	METHOD OF PREFERENCE DRIVEN SEGMENTATION ROUTING

11

Patent #:	8400948	Issue Dt:	03/19/2013	Application #:	11038566	Filing Dt:	01/18/2005
Publication #:	US20060159027	Pub Dt:	07/20/2006
Title:	METHOD AND SYSTEM FOR UPDATING REAL-TIME DATA BETWEEN INTERVALS

12

Patent #:	7043007	Issue Dt:	05/09/2006	Application #:	11049481	Filing Dt:	02/01/2005
Publication #:	US20050129217	Pub Dt:	06/16/2005
Title:	SYSTEM AND METHOD TO ALLOCATE TRANSACTIONS

13

Patent #:	7043007	Issue Dt:	05/09/2006	Application #:	11049481	Filing Dt:	02/01/2005
Publication #:	US20050129217	Pub Dt:	06/16/2005
Title:	SYSTEM AND METHOD TO ALLOCATE TRANSACTIONS

14

Patent #:	NONE	Issue Dt:		Application #:	11051213	Filing Dt:	02/03/2005
Publication #:	US20050135596	Pub Dt:	06/23/2005
Title:	Method and system for providing personalized service over different contact channels

15

Patent #:	7688804	Issue Dt:	03/30/2010	Application #:	11053396	Filing Dt:	02/08/2005
Publication #:	US20060176805	Pub Dt:	08/10/2006
Title:	METHOD OF PROVIDING FAULT TOLERANCE IN A SIP BASED CONTACT HANDLING ENVIRONMENT

16

Patent #:	7634722	Issue Dt:	12/15/2009	Application #:	11075793	Filing Dt:	03/08/2005
Publication #:	US20060206804	Pub Dt:	09/14/2006
Title:	REVERSIBLE LOGIC FOR WIDGET AND MARKUP LANGUAGE GENERATION

17

Patent #:	7669182	Issue Dt:	02/23/2010	Application #:	11093923	Filing Dt:	03/29/2005
Publication #:	US20050172297	Pub Dt:	08/04/2005
Title:	METHOD AND SYSTEM TO MAINTAIN A HIERARCHY OF INSTANTIATED APPLICATION OBJECTS AND PROCESS A FAILED PROCESS

18

Patent #:	NONE	Issue Dt:		Application #:	11098910	Filing Dt:	04/04/2005
Publication #:	US20060222164	Pub Dt:	10/05/2006
Title:	Simultaneous usage of agent and service parameters

19

Patent #:	NONE	Issue Dt:		Application #:	11098911	Filing Dt:	04/04/2005
Publication #:	US20060239441	Pub Dt:	10/26/2006
Title:	Method and system for blending of reactive and active contacts

20

Patent #:	NONE	Issue Dt:		Application #:	11103087	Filing Dt:	04/11/2005
Publication #:	US20060230153	Pub Dt:	10/12/2006
Title:	Network communication using push technology

21

Patent #:	NONE	Issue Dt:		Application #:	11108555	Filing Dt:	04/18/2005
Publication #:	US20060233345	Pub Dt:	10/19/2006
Title:	Automatic contact distributor with workflow system integration

22

Patent #:	7349529	Issue Dt:	03/25/2008	Application #:	11111251	Filing Dt:	04/21/2005
Publication #:	US20060239420	Pub Dt:	10/26/2006
Title:	CONTACT CENTER CONFERENCING OF E-MAIL MESSAGE

23

Patent #:	NONE	Issue Dt:		Application #:	11115517	Filing Dt:	04/27/2005
Publication #:	US20060245577	Pub Dt:	11/02/2006
Title:	System and method for providing agent directed automatic call backs

24

Patent #:	NONE	Issue Dt:		Application #:	11117662	Filing Dt:	04/28/2005
Publication #:	US20060248002	Pub Dt:	11/02/2006
Title:	Business strategy transaction router

25

Patent #:	NONE	Issue Dt:		Application #:	11122732	Filing Dt:	05/05/2005
Publication #:	US20060250978	Pub Dt:	11/09/2006
Title:	Personal communication interaction manager

26

Patent #:	NONE	Issue Dt:		Application #:	11122734	Filing Dt:	05/05/2005
Publication #:	US20050203965	Pub Dt:	09/15/2005
Title:	Contact center dynamic record delivery

27

Patent #:	7764779	Issue Dt:	07/27/2010	Application #:	11124644	Filing Dt:	05/06/2005
Publication #:	US20060251236	Pub Dt:	11/09/2006
Title:	SIP ACD MULTI-TENANT MECHANISM THAT FACILITATES MULTIPLE LEVELS OF PARTITIONS OR TENANTS

28

Patent #:	8358774	Issue Dt:	01/22/2013	Application #:	11128045	Filing Dt:	05/12/2005
Publication #:	US20060256955	Pub Dt:	11/16/2006
Title:	ENTERPRISE-WIDE OCCUPANCY BASED ROUTING

29

Patent #:	NONE	Issue Dt:		Application #:	11141747	Filing Dt:	06/01/2005
Publication #:	US20060274758	Pub Dt:	12/07/2006
Title:	Adaptive skills-based routing

30

Patent #:	7373374	Issue Dt:	05/13/2008	Application #:	11149053	Filing Dt:	06/08/2005
Publication #:	US20050228901	Pub Dt:	10/13/2005
Title:	METHOD AND SYSTEM TO REGISTER A USER ON AN APPLICATION SYSTEM

31

Patent #:	NONE	Issue Dt:		Application #:	11172552	Filing Dt:	06/30/2005
Publication #:	US20050278337	Pub Dt:	12/15/2005
Title:	Contact center dynamic record delivery

32

Patent #:	NONE	Issue Dt:		Application #:	11204618	Filing Dt:	08/16/2005
Publication #:	US20070043852	Pub Dt:	02/22/2007
Title:	System and method of HTML transaction logging in a web based (HTTP) customer contact center

33

Patent #:	NONE	Issue Dt:		Application #:	11204619	Filing Dt:	08/16/2005
Publication #:	US20070041562	Pub Dt:	02/22/2007
Title:	Inter campaign and queue cooperation

34

Patent #:	7778861	Issue Dt:	08/17/2010	Application #:	11209568	Filing Dt:	08/22/2005
Publication #:	US20070043542	Pub Dt:	02/22/2007
Title:	METHODS AND SYSTEMS TO COMPLETE TRANSACTION DATE

35

Patent #:	NONE	Issue Dt:		Application #:	11210047	Filing Dt:	08/22/2005
Publication #:	US20070043604	Pub Dt:	02/22/2007
Title:	Methods and systems to obtain a relative frequency distribution describing a distribution of counts

36

Patent #:	8270591	Issue Dt:	09/18/2012	Application #:	11211113	Filing Dt:	08/23/2005
Publication #:	US20070055777	Pub Dt:	03/08/2007
Title:	MULTI-MEDIA CONTACT CHANNEL IN AGENT STATE CONTROL SYSTEM AND METHOD FOR USE IN A CONTACT CENTER

37

Patent #:	NONE	Issue Dt:		Application #:	11212080	Filing Dt:	08/24/2005
Publication #:	US20070050228	Pub Dt:	03/01/2007
Title:	Schedule management

38

Patent #:	8199900	Issue Dt:	06/12/2012	Application #:	11274226	Filing Dt:	11/14/2005
Publication #:	US20070112953	Pub Dt:	05/17/2007
Title:	AUTOMATED PERFORMANCE MONITORING FOR CONTACT MANAGEMENT SYSTEM

39

Patent #:	8312146	Issue Dt:	11/13/2012	Application #:	11280603	Filing Dt:	11/15/2005
Publication #:	US20060080664	Pub Dt:	04/13/2006
Title:	METHODS AND APPARATUS FOR ENABLING DYNAMIC RESOURCE COLLABORATION

40

Patent #:	8457297	Issue Dt:	06/04/2013	Application #:	11322355	Filing Dt:	12/30/2005
Publication #:	US20070153996	Pub Dt:	07/05/2007
Title:	DISTRIBUTING TRANSACTIONS AMONG TRANSACTION PROCESSING SYSTEMS

41

Patent #:	NONE	Issue Dt:		Application #:	11347792	Filing Dt:	02/03/2006
Publication #:	US20070160187	Pub Dt:	07/12/2007
Title:	System and method for redirecting a telecommunicating party to an information source over a computer network

42

Patent #:	NONE	Issue Dt:		Application #:	11361644	Filing Dt:	02/24/2006
Publication #:	US20070204062	Pub Dt:	08/30/2007
Title:	Active dynamic rule engine

43

Patent #:	NONE	Issue Dt:		Application #:	11362347	Filing Dt:	02/24/2006
Publication #:	US20070201676	Pub Dt:	08/30/2007
Title:	Supervising monitoring of agents

44

Patent #:	8199899	Issue Dt:	06/12/2012	Application #:	11400342	Filing Dt:	04/06/2006
Publication #:	US20060188084	Pub Dt:	08/24/2006
Title:	CALL MANAGEMENT SYSTEM WITH CALL CONTROL FROM USER WORKSTATION COMPUTERS

45

Patent #:	NONE	Issue Dt:		Application #:	11669349	Filing Dt:	01/31/2007
Publication #:	US20080183540	Pub Dt:	07/31/2008
Title:	METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES

46

Patent #:	9214001	Issue Dt:	12/15/2015	Application #:	11674500	Filing Dt:	02/13/2007
Publication #:	US20080195659	Pub Dt:	08/14/2008
Title:	AUTOMATIC CONTACT CENTER AGENT ASSISTANT

47

Patent #:	8483383	Issue Dt:	07/09/2013	Application #:	11681241	Filing Dt:	03/02/2007
Publication #:	US20080212760	Pub Dt:	09/04/2008
Title:	METHOD OF SCHEDULING CALLS

48

Patent #:	NONE	Issue Dt:		Application #:	11739255	Filing Dt:	04/24/2007
Publication #:	US20080267093	Pub Dt:	10/30/2008
Title:	METHOD AND APPARATUS FOR ESTABLISHING CONFERENCES BASED ON THE LEVEL OF INTEREST

49

Patent #:	7748987	Issue Dt:	07/06/2010	Application #:	11769186	Filing Dt:	06/27/2007
Publication #:	US20090003224	Pub Dt:	01/01/2009
Title:	METHOD AND APPARATUS FOR PERFORMING TURNAROUND TESTING ON A DIGITAL SIGNAL 1 BOARD

50

Patent #:	D344521	Issue Dt:	02/22/1994	Application #:	29001472	Filing Dt:	11/16/1992
Title:	CONSOLE FOR USE IN AN AUTOMATIC CALL DISTRIBUTION SYSTEM

Assignor

1

DEUTSCHE BANK TRUST COMPANY AMERICAS, AS SECOND LIEN ADMINSTRATIVE AGENT

Exec Dt:

05/07/2010

Assignees

1

ASPECT COMMUNICATIONS CORPORATION

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

2

ASPECT SOFTWARE, INC.

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

3

FIRSTPOINT CONTACT TECHNOLOGIES, LLC

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

4

ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

Correspondence name and address
	IP RESEARCH PLUS, INC.
	21 TADCASTER CIRCLE
	ATTN: PENELOPE J.A. AGODOA
	WALDORF, MD 20602

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