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07/30/2015
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06/25/2015
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10/01/2015
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10/06/2016
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10/06/2016
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08/16/2016
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10/06/2016
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10/06/2016
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06/28/2016
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12/17/2015
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04/20/2015
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10/20/2016
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10/20/2016
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09/15/2016
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11/10/2016
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05/04/2015
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08/20/2015
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11/10/2016
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09/11/2018
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11/10/2016
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11/07/2017
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05/15/2015
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11/17/2016
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07/11/2017
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05/15/2015
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11/17/2016
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04/21/2020
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05/15/2015
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11/17/2016
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MITIGATION OF WEBRTC ATTACKS USING A NETWORK EDGE SYSTEM
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12/25/2018
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05/18/2015
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09/03/2015
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11/14/2017
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05/20/2015
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11/24/2016
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DYNAMIC SELECTION OF COMMUNICATION MODE, APPLICATION, AND/OR DEVICE USING CONTEXT AND POLICY
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10/03/2017
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05/20/2015
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11/24/2016
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05/20/2015
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09/10/2015
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05/30/2017
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05/26/2015
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12/01/2016
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02/14/2017
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05/27/2015
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12/01/2016
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10/17/2017
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05/28/2015
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12/01/2016
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07/02/2019
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06/01/2015
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12/01/2016
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03/07/2017
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06/01/2015
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09/15/2016
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COMMUNICATION ENDPOINT CALL LOG NOTIFICATION
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02/09/2021
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06/09/2015
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12/15/2016
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04/11/2017
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06/15/2015
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12/15/2016
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09/18/2018
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06/16/2015
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12/22/2016
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CHANNEL BANDWIDTH OPTIMIZATION FOR DYNAMIC NETWORK CONDITIONS
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Issue Dt:
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11/14/2017
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14746506
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Filing Dt:
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06/22/2015
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Publication #:
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Pub Dt:
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12/22/2016
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Title:
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System And Method For Monitoring Customer Satisfaction In An Ongoing Call Center Interaction
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10/22/2019
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14746987
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Filing Dt:
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06/23/2015
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Pub Dt:
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10/06/2016
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Title:
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SYSTEM AND METHOD FOR CUSTOMIZATION OF A LOCAL APPLICATION
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03/06/2018
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Application #:
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14751988
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06/26/2015
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Pub Dt:
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12/29/2016
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Title:
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INTEGRATING BUSINESS PERFORMANCE ACTIVITY WITH PERSONAL PERFORMANCE ACTIVITY ON A WEARABLE DEVICE
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01/16/2018
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14752857
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06/27/2015
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Pub Dt:
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12/29/2016
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Title:
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SYSTEM AND METHOD FOR MANAGING MULTI-MODAL COMMUNICATION SESSIONS
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06/11/2019
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14753890
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06/29/2015
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Pub Dt:
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12/29/2016
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Title:
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Device and Method for Temporal Correlation of Communication Types
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11/12/2019
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Application #:
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14754052
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Filing Dt:
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06/29/2015
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Publication #:
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Pub Dt:
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10/22/2015
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Title:
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BINARY-CACHING FOR XML DOCUMENTS WITH EMBEDDED EXECUTABLE CODE
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Issue Dt:
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06/25/2019
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14755805
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06/30/2015
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Pub Dt:
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01/05/2017
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Title:
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TELEPHONY ENDPOINT PRESENCE AND INSTANT MESSAGING DATA-PACKET MANAGEMENT
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02/26/2019
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14755856
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06/30/2015
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01/05/2017
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Title:
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MICROPHONE MONITORING AND ANALYTICS
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11/22/2016
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14757616
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Filing Dt:
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12/23/2015
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Title:
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System for optimizing the monetization of outgoing Video sessions of a contact center
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Patent #:
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03/03/2020
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14792200
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07/06/2015
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Pub Dt:
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01/12/2017
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Title:
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SESSION DESCRIPTION PROTOCOL TEMPLATE MODIFIERS FOR FLEXIBLE CONTROL OF MEDIA SERVER RESOURCES
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Patent #:
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NONE
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14792229
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07/06/2015
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01/12/2017
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Title:
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Device, System, and Method for Automated Control
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08/24/2021
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14794372
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07/08/2015
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01/12/2017
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Title:
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AGENT INTERACTION DURING OPERATION OF AN UNMANNED DELIVERY SERVICE
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07/11/2017
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14797797
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07/13/2015
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01/19/2017
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Title:
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CAMERA VIEW CONTROL USING UNIQUE NAMETAGS AND GESTURES
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01/10/2017
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14800874
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07/16/2015
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Pub Dt:
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01/19/2017
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Title:
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SYSTEM AND METHOD FOR EVALUATING MEDIA SEGMENTS FOR INTERESTINGNESS
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Issue Dt:
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12/07/2021
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14801340
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07/16/2015
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Pub Dt:
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01/19/2017
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Title:
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Authorization Activation
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Patent #:
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03/24/2020
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14802015
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07/17/2015
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Pub Dt:
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01/19/2017
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Title:
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CONFERENCE RECONSTRUCTION IN SIP NETWORKS
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Patent #:
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10/15/2019
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14802274
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07/17/2015
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01/21/2016
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Title:
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METHOD AND SYSTEM FOR A UNIFORM RESOURCE IDENTIFIER (URI) BROKER
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Patent #:
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Issue Dt:
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10/04/2022
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14804986
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07/21/2015
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Publication #:
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Pub Dt:
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01/26/2017
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Title:
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Device, System, and Method for Automated Vehicle Guidance System
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10/24/2017
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14805099
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Filing Dt:
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07/21/2015
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Publication #:
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Pub Dt:
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11/12/2015
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Title:
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DYNAMIC CUSTOMIZATION OF PLUGGABLE SERVICE BY USERS
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01/10/2017
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14806017
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07/22/2015
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Pub Dt:
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01/26/2017
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Title:
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EMERGENCY MAPPING SYSTEM
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Patent #:
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06/11/2019
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14806927
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07/23/2015
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Publication #:
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Pub Dt:
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01/26/2017
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Title:
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ENHANCED SESSION INITIATION PROTOCOL RECORDING
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Patent #:
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Issue Dt:
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11/13/2018
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14807301
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Filing Dt:
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07/23/2015
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Publication #:
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Pub Dt:
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01/26/2017
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Title:
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VIRTUAL WATER COOLER DISCUSSION SESSIONS
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12/11/2018
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14809734
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07/27/2015
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Pub Dt:
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02/02/2017
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Title:
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COVERT TRANSMISSION OF AN ASSISTANCE REQUEST MESSAGE FROM A WEARABLE DEVICE
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12/05/2017
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14810728
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07/28/2015
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Pub Dt:
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02/02/2017
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Title:
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SYSTEM AND METHOD FOR MANAGEMENT OF REBOOT PARAMETERS
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Issue Dt:
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11/15/2016
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14812203
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Filing Dt:
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07/29/2015
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Title:
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NETWORK-CONNECTED LIGHTING STRUCTURE WITH CLIMATE SENSOR, AND RELATED COMPONENTS, SYSTEMS, AND METHODS
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Patent #:
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Issue Dt:
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08/17/2021
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14812290
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07/29/2015
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Publication #:
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Pub Dt:
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02/02/2017
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Title:
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NETWORK-CONNECTED ACCESS POINT WITH ENVIRONMENTAL SENSOR, AND RELATED COMPONENTS, SYSTEMS, AND METHODS
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Patent #:
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Issue Dt:
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07/25/2017
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14814772
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07/31/2015
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Publication #:
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Pub Dt:
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02/02/2017
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Title:
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COMMUNICATIONS BETWEEN CONTACT CENTER AGENT SYSTEMS TO FACILITATE AGENT ENGAGEMENT
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Patent #:
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Issue Dt:
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11/05/2019
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14823088
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08/11/2015
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Publication #:
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Pub Dt:
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02/16/2017
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Title:
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DISTURBANCE DETECTION IN VIDEO COMMUNICATIONS
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Patent #:
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Issue Dt:
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04/02/2019
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14823158
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Filing Dt:
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08/11/2015
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Publication #:
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Pub Dt:
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02/16/2017
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Title:
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CLOUD-BASED UNIVERSAL COLLABORATIVE MESSAGING SYSTEM AND METHOD
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Issue Dt:
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07/11/2017
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14823173
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08/11/2015
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Publication #:
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Pub Dt:
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02/16/2017
| | | | |
Title:
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SECURITY AND RETENTION TAGGING
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Patent #:
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Issue Dt:
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04/10/2018
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Application #:
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14832573
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Filing Dt:
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08/21/2015
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Pub Dt:
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02/23/2017
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Title:
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WEBRTC CALL RECORDING AT THE EDGE OF AN ENTERPRISE NETWORK
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Issue Dt:
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06/05/2018
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14834602
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08/25/2015
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Pub Dt:
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03/02/2017
| | | | |
Title:
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CONTINUOUS CALL RECORDING
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Patent #:
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NONE
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14834759
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Filing Dt:
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08/25/2015
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Pub Dt:
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03/02/2017
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Title:
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PARTIAL TASK ASSIGNMENT FOR STALL ROUTING
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Issue Dt:
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09/04/2018
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14834838
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08/25/2015
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Pub Dt:
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03/02/2017
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Title:
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AGENT-INITIATED AUTOMATED CO-BROWSE
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10/09/2018
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14834854
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08/25/2015
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Pub Dt:
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03/02/2017
| | | | |
Title:
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GENERATION OF COMPLETE COMMUNICATION LOGS
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Issue Dt:
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07/16/2019
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14856889
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09/17/2015
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01/07/2016
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Title:
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SYSTEMS AND METHODS FOR ENHANCED CONFERENCE SESSION INTERACTION
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10/08/2019
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14860330
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09/21/2015
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Pub Dt:
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03/23/2017
| | | | |
Title:
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TRACKING AND PREVENTING MUTE ABUSE BY CONTACT CENTER AGENTS
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Issue Dt:
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11/05/2019
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Application #:
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14872496
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10/01/2015
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04/06/2017
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Title:
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HIGH AVAILABILITY TAKE OVER FOR IN-DIALOG COMMUNICATION SESSIONS
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Patent #:
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Issue Dt:
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07/14/2020
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14872813
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Filing Dt:
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10/01/2015
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Publication #:
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Pub Dt:
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12/15/2016
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Title:
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SYSTEM AND METHOD FOR CALL MANAGEMENT IN SINGLE WINDOW COMMUNICATION ENDPOINTS
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Patent #:
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Issue Dt:
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10/23/2018
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Application #:
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14872884
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Filing Dt:
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10/01/2015
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Publication #:
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Pub Dt:
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02/09/2017
| | | | |
Title:
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MANAGEMENT FOR COMMUNICATION PORTS
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Issue Dt:
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05/01/2018
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Application #:
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14872956
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Filing Dt:
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10/01/2015
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Publication #:
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Pub Dt:
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07/21/2016
| | | | |
Title:
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SYSTEM AND METHOD FOR MANAGING CONCURRENT COMMUNICATIONS IN A CONTACT CENTER
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