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Reel/Frame:	063542/0662			Pages:	259
		Recorded:	05/04/2023
Attorney Dkt #:	1989720 PAT
Conveyance:	INTELLECTUAL PROPERTY SECURITY AGREEMENT

Total properties: 2684
Page 6 of 27
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Patent #:	7496056	Issue Dt:	02/24/2009	Application #:	11105604	Filing Dt:	04/13/2005
Publication #:	US20060146737	Pub Dt:	07/06/2006
Title:	CONFERENCE CONNECTIONS USING DYNAMIC TOPOLOGY SWITCHING FOR IP AND CIRCUIT-SWITCHED FABRICS

Patent #:	7984294	Issue Dt:	07/19/2011	Application #:	11106314	Filing Dt:	04/14/2005
Title:	METHOD AND APPARATUS FOR TRUST BASED ROUTING IN DATA NETWORKS

Patent #:	7564793	Issue Dt:	07/21/2009	Application #:	11107659	Filing Dt:	04/14/2005
Publication #:	US20060146799	Pub Dt:	07/06/2006
Title:	IN-BAND CALL ASSOCIATION SIGNALING FOR A SINGLE NUMBER DESTINATION

Patent #:	7697421	Issue Dt:	04/13/2010	Application #:	11111464	Filing Dt:	04/21/2005
Publication #:	US20060239184	Pub Dt:	10/26/2006
Title:	METHOD AND APPARATUS FOR QUALITY-OF-SERVICE-BASED ADMISSION CONTROL

Patent #:	8081565	Issue Dt:	12/20/2011	Application #:	11111465	Filing Dt:	04/21/2005
Publication #:	US20060239185	Pub Dt:	10/26/2006
Title:	METHOD AND APPARATUS FOR ADAPTIVE CONTROL OF SYSTEM PARAMETERS FOR ADMISSION CONTROL

Patent #:	7817796	Issue Dt:	10/19/2010	Application #:	11116913	Filing Dt:	04/27/2005
Title:	COORDINATING WORK ASSIGNMENTS FOR CONTACT CENTER AGENTS

Patent #:	7965701	Issue Dt:	06/21/2011	Application #:	11119188	Filing Dt:	04/29/2005
Title:	METHOD AND SYSTEM FOR SECURE COMMUNICATIONS WITH IP TELEPHONY APPLIANCE

Patent #:	7680260	Issue Dt:	03/16/2010	Application #:	11120781	Filing Dt:	05/03/2005
Publication #:	US20060251222	Pub Dt:	11/09/2006
Title:	DETECTING A VOICE MAIL SYSTEM ANSWERING A CALL

Patent #:	7751547	Issue Dt:	07/06/2010	Application #:	11121677	Filing Dt:	05/04/2005
Publication #:	US20060210049	Pub Dt:	09/21/2006
Title:	EXTENDING A CALL TO A TELECOMMUNICATIONS TERMINAL THROUGH AN INTERMEDIATE POINT

Patent #:	8224922	Issue Dt:	07/17/2012	Application #:	11122717	Filing Dt:	05/05/2005
Title:	WORK FLOW ENGINE FOR CONTROLLING DELIVERY OF MEDIA TREATMENTS TO CUSTOMER CONTACTS

Patent #:	7668128	Issue Dt:	02/23/2010	Application #:	11124797	Filing Dt:	05/09/2005
Title:	FEATURES OF POWER SAVE IN 802.11E WIRELESS LOCAL AREA NETWORKS (WLANS)

Patent #:	7610055	Issue Dt:	10/27/2009	Application #:	11128990	Filing Dt:	05/13/2005
Publication #:	US20060256734	Pub Dt:	11/16/2006
Title:	SYNCHRONIZING INFORMATION ACROSS TELECOMMUNICATIONS TERMINALS FOR MULTIPLE USERS

Patent #:	7564476	Issue Dt:	07/21/2009	Application #:	11129124	Filing Dt:	05/13/2005
Title:	PREVENT VIDEO CALLS BASED ON APPEARANCE

Patent #:	7818010	Issue Dt:	10/19/2010	Application #:	11141365	Filing Dt:	05/31/2005
Publication #:	US20060270413	Pub Dt:	11/30/2006
Title:	METHODS AND APPARATUS FOR ALLOCATING RESOURCES IN A DISTRIBUTED ENVIRONMENT

Patent #:	7770061	Issue Dt:	08/03/2010	Application #:	11143809	Filing Dt:	06/02/2005
Publication #:	US20060274372	Pub Dt:	12/07/2006
Title:	FAULT RECOVERY IN CONCURRENT QUEUE MANAGEMENT SYSTEMS

Patent #:	9197449	Issue Dt:	11/24/2015	Application #:	11145375	Filing Dt:	06/03/2005
Title:	APPARATUS AND METHOD FOR PROVIDING ENHANCED TELECOMMUNICATION TERMINAL STATUS INFORMATION

Patent #:	7215760	Issue Dt:	05/08/2007	Application #:	11149617	Filing Dt:	06/09/2005
Publication #:	US20050226403	Pub Dt:	10/13/2005
Title:	OUTBOUND DIALING DECISION CRITERIA BASED

Patent #:	7636920	Issue Dt:	12/22/2009	Application #:	11168974	Filing Dt:	06/27/2005
Publication #:	US20060294181	Pub Dt:	12/28/2006
Title:	METHOD AND APPARATUS FOR MAINTAINING STATE INFORMATION IN AN EVENT DRIVEN THIN CLIENT ENVIRONMENT

Patent #:	7392048	Issue Dt:	06/24/2008	Application #:	11169552	Filing Dt:	06/29/2005
Publication #:	US20050250482	Pub Dt:	11/10/2005
Title:	PEER-TO-PEER DISCOVERY FOR LOCATION-BASED FORWARDING

Patent #:	7668100	Issue Dt:	02/23/2010	Application #:	11170659	Filing Dt:	06/28/2005
Publication #:	US20060291400	Pub Dt:	12/28/2006
Title:	EFFICIENT LOAD BALANCING AND HEARTBEAT MECHANISM FOR TELECOMMUNICATION ENDPOINTS

Patent #:	8413069	Issue Dt:	04/02/2013	Application #:	11170676	Filing Dt:	06/28/2005
Publication #:	US20060294462	Pub Dt:	12/28/2006
Title:	Method and apparatus for the automatic completion of composite characters

Patent #:	7583792	Issue Dt:	09/01/2009	Application #:	11176816	Filing Dt:	07/07/2005
Publication #:	US20070011484	Pub Dt:	01/11/2007
Title:	TESTING A DATA-PROCESSING SYSTEM WITH TELECOMMUNICATIONS ENDPOINTS

Patent #:	8139486	Issue Dt:	03/20/2012	Application #:	11179298	Filing Dt:	07/12/2005
Title:	METHOD AND SYSTEM FOR GENERATING DATA FRAMES FOR ASYNCHRONOUS OVER TCP/IP PROTOCOL

Patent #:	7616751	Issue Dt:	11/10/2009	Application #:	11179737	Filing Dt:	07/12/2005
Publication #:	US20070025541	Pub Dt:	02/01/2007
Title:	MANAGING HELD TELEPHONE CALLS BY USING A MESSAGING RESOURCE

Patent #:	8577684	Issue Dt:	11/05/2013	Application #:	11181572	Filing Dt:	07/13/2005
Publication #:	US20070016419	Pub Dt:	01/18/2007
Title:	Selective security masking within recorded speech utilizing speech recognition techniques

Patent #:	8130768	Issue Dt:	03/06/2012	Application #:	11183107	Filing Dt:	07/14/2005
Title:	ENHANCED GATEWAY FOR ROUTING BETWEEN NETWORKS

Patent #:	7949106	Issue Dt:	05/24/2011	Application #:	11188542	Filing Dt:	07/25/2005
Publication #:	US20070036293	Pub Dt:	02/15/2007
Title:	ASYNCHRONOUS EVENT HANDLING FOR VIDEO STREAMS IN INTERACTIVE VOICE RESPONSE SYSTEMS

Patent #:	8295187	Issue Dt:	10/23/2012	Application #:	11190565	Filing Dt:	07/26/2005
Title:	PORT-CENTRIC CONFIGURATION METHODS FOR CONVERGED VOICE APPLICATIONS

Patent #:	7684333	Issue Dt:	03/23/2010	Application #:	11191485	Filing Dt:	07/28/2005
Title:	RELIABLE QUALITY OF SERVICE (QOS) PROVISIONING USING ADAPTIVE CLASS-BASED CONTENTION PERIODS

Patent #:	7423965	Issue Dt:	09/09/2008	Application #:	11191699	Filing Dt:	07/28/2005
Publication #:	US20070025248	Pub Dt:	02/01/2007
Title:	METHOD OF ADMISSION CONTROL FOR INELASTIC APPLICATIONS TRAFFIC ON COMMUNICATION NETWORKS

Patent #:	7640550	Issue Dt:	12/29/2009	Application #:	11193728	Filing Dt:	07/28/2005
Title:	CONTEXT SENSITIVE CONTACT BROKER

Patent #:	8830033	Issue Dt:	09/09/2014	Application #:	11197291	Filing Dt:	08/04/2005
Title:	ACTIVE EMI SHIELDING FOR PROTECTION OF MEDICAL INSTRUMENTS

Patent #:	7734034	Issue Dt:	06/08/2010	Application #:	11197632	Filing Dt:	08/03/2005
Title:	REMOTE PARTY SPEAKER PHONE DETECTION

Patent #:	7779042	Issue Dt:	08/17/2010	Application #:	11199828	Filing Dt:	08/08/2005
Title:	DEFERRED CONTROL OF SURROGATE KEY GENERATION IN A DISTRIBUTED PROCESSING ARCHITECTURE

Patent #:	9160861	Issue Dt:	10/13/2015	Application #:	11201556	Filing Dt:	08/11/2005
Publication #:	US20070041559	Pub Dt:	02/22/2007
Title:	Managing held telephone calls at the call-forwarding system

Patent #:	7711101	Issue Dt:	05/04/2010	Application #:	11203350	Filing Dt:	08/12/2005
Publication #:	US20060034442	Pub Dt:	02/16/2006
Title:	DIRECT CALLING TO DEVICES VIA A SHARED TELEPHONE NUMBER

Patent #:	7894590	Issue Dt:	02/22/2011	Application #:	11203356	Filing Dt:	08/12/2005
Publication #:	US20060034261	Pub Dt:	02/16/2006
Title:	COMPLEMENTARY VOIP SERVICE

Patent #:	8249873	Issue Dt:	08/21/2012	Application #:	11203463	Filing Dt:	08/12/2005
Publication #:	US20070038452	Pub Dt:	02/15/2007
Title:	TONAL CORRECTION OF SPEECH

Patent #:	8102989	Issue Dt:	01/24/2012	Application #:	11204710	Filing Dt:	08/16/2005
Title:	APPARATUS AND METHOD FOR SWITCHING FROM OVERLAP SIGNALING TO EN BLOC SIGNALING IN A DATA NETWORK

Patent #:	7742499	Issue Dt:	06/22/2010	Application #:	11206636	Filing Dt:	08/18/2005
Title:	ADAPTIVE BANDWIDTH NETWORK MANAGEMENT FOR VOIP NETWORK

Patent #:	7944846	Issue Dt:	05/17/2011	Application #:	11207036	Filing Dt:	08/18/2005
Title:	DVMRP BORDER ROUTER FOR REVERSE PATH FORWARDING VALIDATION WITH EXTERNAL SOURCES

Patent #:	8116439	Issue Dt:	02/14/2012	Application #:	11207631	Filing Dt:	08/19/2005
Title:	CALL INTRUSION

Patent #:	7366499	Issue Dt:	04/29/2008	Application #:	11208843	Filing Dt:	08/22/2005
Title:	ANNOUNCEMENT SERVICE FOR THE VISUALLY IMPAIRED

Patent #:	7769148	Issue Dt:	08/03/2010	Application #:	11208876	Filing Dt:	08/22/2005
Publication #:	US20070041519	Pub Dt:	02/22/2007
Title:	FILLER VIDEO STREAMS IN INTERACTIVE VOICE RESPONSE SYSTEMS

Patent #:	8014273	Issue Dt:	09/06/2011	Application #:	11209403	Filing Dt:	08/22/2005
Title:	DYNAMIC FEEDBACK FROM AN INTERNET SERVICE PROVIDER ABOUT NETWORK OCCUPANCY/AVAILABILITY

Patent #:	7925000	Issue Dt:	04/12/2011	Application #:	11214136	Filing Dt:	08/29/2005
Publication #:	US20070047700	Pub Dt:	03/01/2007
Title:	MANAGING HELD TELEPHONE CALLS FROM A REMOTE TELECOMMUNICATIONS TERMINAL

Patent #:	7809125	Issue Dt:	10/05/2010	Application #:	11217531	Filing Dt:	09/01/2005
Publication #:	US20070047709	Pub Dt:	03/01/2007
Title:	METHOD AND APPARATUS FOR SELECTION OF SPECIAL-PURPOSE GATEWAYS

Patent #:	7612792	Issue Dt:	11/03/2009	Application #:	11220939	Filing Dt:	09/07/2005
Title:	METHOD AND APPARATUS FOR ADAPTIVE VIDEO ENCODING BASED ON USER PERCEPTION AND USE

Patent #:	7797630	Issue Dt:	09/14/2010	Application #:	11221100	Filing Dt:	09/07/2005
Publication #:	US20060010368	Pub Dt:	01/12/2006
Title:	METHOD FOR STORING AND RETRIEVING DIGITAL INK CALL LOGS

Patent #:	7912203	Issue Dt:	03/22/2011	Application #:	11222527	Filing Dt:	09/09/2005
Publication #:	US20070064910	Pub Dt:	03/22/2007
Title:	METHOD AND APPARATUS FOR PROVIDING CALLED PARTY INFORMATION TO A COVERAGE POINT DURING SURVIVABLE PROCESSOR OPERATION

Patent #:	7814023	Issue Dt:	10/12/2010	Application #:	11222997	Filing Dt:	09/08/2005
Title:	SECURE DOWNLOAD MANAGER

Patent #:	7596811	Issue Dt:	09/29/2009	Application #:	11223236	Filing Dt:	09/09/2005
Publication #:	US20060092841	Pub Dt:	05/04/2006
Title:	METHODS AND SYSTEMS FOR NETWORK TRAFFIC SECURITY

Patent #:	8656274	Issue Dt:	02/18/2014	Application #:	11224160	Filing Dt:	09/12/2005
Publication #:	US20060010379	Pub Dt:	01/12/2006
Title:	Automatic identification and storage of context information associated with phone numbers in computer documents

Patent #:	7468669	Issue Dt:	12/23/2008	Application #:	11224796	Filing Dt:	09/12/2005
Title:	RFID PATCH PANELS AND CABLES

Patent #:	7573829	Issue Dt:	08/11/2009	Application #:	11224797	Filing Dt:	09/12/2005
Publication #:	US20070058555	Pub Dt:	03/15/2007
Title:	METHOD AND APPARATUS FOR LOW OVERHEAD NETWORK PROTOCOL PERFORMANCE ASSESSMENT

Patent #:	7406231	Issue Dt:	07/29/2008	Application #:	11225232	Filing Dt:	09/12/2005
Title:	ELECTROLUMINESCENT PATCH CABLE

Patent #:	7679636	Issue Dt:	03/16/2010	Application #:	11225367	Filing Dt:	09/13/2005
Title:	APPARATUS AND METHOD FOR ROUTING TELECOMMUNICATION CALLS USING VISUAL CALLER INFORMATION

Patent #:	7873166	Issue Dt:	01/18/2011	Application #:	11226122	Filing Dt:	09/13/2005
Publication #:	US20070058814	Pub Dt:	03/15/2007
Title:	METHOD FOR UNDETECTABLY IMPEDING KEY STRENGTH OF ENCRYPTION USAGE FOR PRODUCTS EXPORTED OUTSIDE THE U.S.

Patent #:	7881450	Issue Dt:	02/01/2011	Application #:	11228646	Filing Dt:	09/15/2005
Title:	ANSWER ON HOLD NOTIFICATION

Patent #:	8577015	Issue Dt:	11/05/2013	Application #:	11229265	Filing Dt:	09/16/2005
Publication #:	US20070071222	Pub Dt:	03/29/2007
Title:	Method and apparatus for the automated delivery of notifications to contacts based on predicted work prioritization

Patent #:	7613106	Issue Dt:	11/03/2009	Application #:	11230355	Filing Dt:	09/19/2005
Publication #:	US20060168326	Pub Dt:	07/27/2006
Title:	DIAL PLAN TRANSPARENCY FOR FRAGMENTED NETWORKS

Patent #:	8462637	Issue Dt:	06/11/2013	Application #:	11231203	Filing Dt:	09/19/2005
Title:	DIAL PLAN ROUTING FOR FRAGMENTED NETWORKS

Patent #:	7940702	Issue Dt:	05/10/2011	Application #:	11233759	Filing Dt:	09/23/2005
Title:	METHOD AND APPARATUS FOR ALLOWING COMMUNICATION WITHIN A GROUP

Patent #:	8423045	Issue Dt:	04/16/2013	Application #:	11233875	Filing Dt:	09/23/2005
Publication #:	US20070069888	Pub Dt:	03/29/2007
Title:	Location-based presence automation

Patent #:	7711095	Issue Dt:	05/04/2010	Application #:	11235890	Filing Dt:	09/27/2005
Publication #:	US20060203978	Pub Dt:	09/14/2006
Title:	COORDINATION OF CONTENT STREAMS IN INTERACTIVE VOICE RESPONSE SYSTEMS

Patent #:	7974395	Issue Dt:	07/05/2011	Application #:	11237537	Filing Dt:	09/28/2005
Publication #:	US20070081648	Pub Dt:	04/12/2007
Title:	DETECTION OF TELEPHONE NUMBER SPOOFING

Patent #:	8103282	Issue Dt:	01/24/2012	Application #:	11238169	Filing Dt:	09/28/2005
Publication #:	US20070072618	Pub Dt:	03/29/2007
Title:	METHODS AND APPARATUS FOR ALLOCATING RESOURCES IN A DISTRIBUTED ENVIRONMENT BASED ON NETWORK ASSESSMENT

Patent #:	8095882	Issue Dt:	01/10/2012	Application #:	11238280	Filing Dt:	09/29/2005
Publication #:	US20060034434	Pub Dt:	02/16/2006
Title:	ADDITIONAL FUNCTIONALITY FOR TELEPHONE NUMBERS AND UTILIZATION OF CONTEXT INFORMATION ASSOCIATED WITH TELEPHONE NUMBERS IN COMPUTER DOCUMENTS

Patent #:	7298833	Issue Dt:	11/20/2007	Application #:	11238525	Filing Dt:	09/28/2005
Publication #:	US20060072726	Pub Dt:	04/06/2006
Title:	WIRELESS DEVICE TO MANAGE CROSS-NETWORK TELECOMMUNICATION SERVICES

Patent #:	7719958	Issue Dt:	05/18/2010	Application #:	11238714	Filing Dt:	09/29/2005
Title:	METHOD AND APPARATUS FOR ENABLING MULTICAST OVER SPLIT MULTILINK TRUNKING

Patent #:	7764713	Issue Dt:	07/27/2010	Application #:	11238872	Filing Dt:	09/28/2005
Publication #:	US20070071037	Pub Dt:	03/29/2007
Title:	SYNCHRONIZATION WATERMARKING IN MULTIMEDIA STREAMS

Patent #:	8775586	Issue Dt:	07/08/2014	Application #:	11239494	Filing Dt:	09/29/2005
Publication #:	US20070073880	Pub Dt:	03/29/2007
Title:	GRANTING PRIVILEGES AND SHARING RESOURCES IN A TELECOMMUNICATIONS SYSTEM

Patent #:	7509654	Issue Dt:	03/24/2009	Application #:	11239742	Filing Dt:	09/29/2005
Publication #:	US20070073739	Pub Dt:	03/29/2007
Title:	DATA-DRIVEN AND PLUG-IN DEFINED EVENT ENGINE

Patent #:	7734710	Issue Dt:	06/08/2010	Application #:	11240076	Filing Dt:	09/30/2005
Publication #:	US20070067443	Pub Dt:	03/22/2007
Title:	PRESENCE-BASED HYBRID PEER-TO-PEER COMMUNICATIONS

Patent #:	8116446	Issue Dt:	02/14/2012	Application #:	11243435	Filing Dt:	10/03/2005
Title:	AGENT DRIVEN WORK ITEM AWARENESS FOR TUNING ROUTING ENGINE WORK-ASSIGNMENT ALGORITHMS

Patent #:	8073129	Issue Dt:	12/06/2011	Application #:	11243436	Filing Dt:	10/03/2005
Title:	WORK ITEM RELATION AWARENESS FOR AGENTS DURING ROUTING ENGINE DRIVEN SUB-OPTIMAL WORK ASSIGNMENTS

Patent #:	10572879	Issue Dt:	02/25/2020	Application #:	11243437	Filing Dt:	10/03/2005
Title:	Agent driven media-agnostic work item grouping and sharing over a consult medium

Patent #:	8041365	Issue Dt:	10/18/2011	Application #:	11243751	Filing Dt:	10/04/2005
Title:	LOCATION-BASED SURVEY VIA MOBILE DEVICE

Patent #:	7653188	Issue Dt:	01/26/2010	Application #:	11243753	Filing Dt:	10/04/2005
Publication #:	US20070036314	Pub Dt:	02/15/2007
Title:	TELEPHONY EXTENSION ATTACK DETECTION, RECORDING, AND INTELLIGENT PREVENTION

Patent #:	7970115	Issue Dt:	06/28/2011	Application #:	11244948	Filing Dt:	10/05/2005
Title:	ASSISTED DISCRIMINATION OF SIMILAR SOUNDING SPEAKERS

Patent #:	7787609	Issue Dt:	08/31/2010	Application #:	11245724	Filing Dt:	10/06/2005
Title:	PRIORITIZED SERVICE DELIVERY BASED ON PRESENCE AND AVAILABILITY OF INTERRUPTIBLE ENTERPRISE RESOURCES WITH SKILLS

Patent #:	7751536	Issue Dt:	07/06/2010	Application #:	11245837	Filing Dt:	10/07/2005
Title:	LINE APPEARANCE RESERVATION FOR SIP ENDPOINTS

Patent #:	7752230	Issue Dt:	07/06/2010	Application #:	11246789	Filing Dt:	10/06/2005
Publication #:	US20070083572	Pub Dt:	04/12/2007
Title:	DATA EXTENSIBILITY USING EXTERNAL DATABASE TABLES

Patent #:	7529558	Issue Dt:	05/05/2009	Application #:	11248926	Filing Dt:	10/11/2005
Title:	SYSTEM AND METHOD FOR LOCATION BASED PUSH-TO-TALK

Patent #:	7694138	Issue Dt:	04/06/2010	Application #:	11256224	Filing Dt:	10/21/2005
Publication #:	US20070094497	Pub Dt:	04/26/2007
Title:	SECURE AUTHENTICATION WITH VOICED RESPONSES FROM A TELECOMMUNICATIONS TERMINAL

Patent #:	8345645	Issue Dt:	01/01/2013	Application #:	11262609	Filing Dt:	10/31/2005
Publication #:	US20070097933	Pub Dt:	05/03/2007
Title:	WLAN ACCESS CONTROLLER PACKET BUFFERING

Patent #:	7986685	Issue Dt:	07/26/2011	Application #:	11268909	Filing Dt:	11/08/2005
Publication #:	US20070124725	Pub Dt:	05/31/2007
Title:	REAL-TIME XML MESSAGING PROTOCOL

Patent #:	8104081	Issue Dt:	01/24/2012	Application #:	11273945	Filing Dt:	11/15/2005
Publication #:	US20070113275	Pub Dt:	05/17/2007
Title:	IP SECURITY WITH SEAMLESS ROAMING AND LOAD BALANCING

Patent #:	7996895	Issue Dt:	08/09/2011	Application #:	11277555	Filing Dt:	03/27/2006
Publication #:	US20070226781	Pub Dt:	09/27/2007
Title:	METHOD AND APPARATUS FOR PROTECTING NETWORKS FROM UNAUTHORIZED APPLICATIONS

Patent #:	7457249	Issue Dt:	11/25/2008	Application #:	11282200	Filing Dt:	11/18/2005
Publication #:	US20060146802	Pub Dt:	07/06/2006
Title:	ALTERNATE ROUTING OF MEDIA CONNNECTIONS WITHIN A SINGLE COMMUNICATIONS SYSTEM ACROSS PUBLIC OR PRIVATE NETWORK FACILITIES

Patent #:	8180044	Issue Dt:	05/15/2012	Application #:	11286659	Filing Dt:	02/16/2006
Title:	SEMANTIC CONTACT CENTER MANAGEMENT

Patent #:	9591083	Issue Dt:	03/07/2017	Application #:	11287105	Filing Dt:	11/23/2005
Title:	Method and apparatus providing connection recovery for a chat client

Patent #:	7860234	Issue Dt:	12/28/2010	Application #:	11291103	Filing Dt:	11/30/2005
Publication #:	US20070127690	Pub Dt:	06/07/2007
Title:	METHODS AND APPARATUS FOR ALLOCATING A RESOURCE TO ENQUEUED REQUESTS USING PREDICTED WAIT TIME BASED ON PRIOR RESOURCE CONTRIBUTION

Patent #:	7636433	Issue Dt:	12/22/2009	Application #:	11293722	Filing Dt:	12/02/2005
Publication #:	US20070127695	Pub Dt:	06/07/2007
Title:	TIMELINE VISUALIZATION FOR CALL CENTER PROCESSES

Patent #:	8036371	Issue Dt:	10/11/2011	Application #:	11293908	Filing Dt:	12/05/2005
Publication #:	US20070129996	Pub Dt:	06/07/2007
Title:	UTILIZING SMALL GROUP CALL CENTER AGENTS TO IMPROVE PRODUCTIVITY WITHOUT IMPACTING SERVICE LEVEL TARGETS

Patent #:	7590761	Issue Dt:	09/15/2009	Application #:	11294961	Filing Dt:	12/06/2005
Publication #:	US20070130326	Pub Dt:	06/07/2007
Title:	SECURE GATEWAY WITH ALARM MANAGER AND SUPPORT FOR INBOUND FEDERATED IDENTITY

Patent #:	7570606	Issue Dt:	08/04/2009	Application #:	11312977	Filing Dt:	12/20/2005
Publication #:	US20070140467	Pub Dt:	06/21/2007
Title:	MANAGING A COMMUNICATIONS SYSTEM BY OFFERING PARTICIPANTS THE OPPORTUNITY TO RESPOND TO REQUESTS SUBMITTED BY OTHER PARTICIPANTS

Patent #:	7912209	Issue Dt:	03/22/2011	Application #:	11313369	Filing Dt:	12/21/2005
Title:	MANAGING STATISTICAL INFORMATION IN A CONTACT CENTER

Patent #:	7912207	Issue Dt:	03/22/2011	Application #:	11313371	Filing Dt:	12/21/2005
Publication #:	US20070140442	Pub Dt:	06/21/2007
Title:	DATA MESSAGING DURING TELEPHONY CALLS

100

Patent #:	8149695	Issue Dt:	04/03/2012	Application #:	11315893	Filing Dt:	12/22/2005
Publication #:	US20070147402	Pub Dt:	06/28/2007
Title:	DYNAMIC QUEUE INSTANTIATION

Assignors

AVAYA INC.

Exec Dt:

05/01/2023

AVAYA MANAGEMENT L.P.

Exec Dt:

05/01/2023

INTELLISIST, INC.

Exec Dt:

05/01/2023

Assignee

CITIBANK, N.A., AS COLLATERAL AGENT

390 GREENWICH STREET

NEW YORK, NEW YORK 10013

Correspondence name and address
	STEWART WALSH
	1025 CONNECTICUT AVE NW, SUITE 712
	COGENCY GLOBAL INC.
	WASHINGTON, DC 20036

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