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Reel/Frame:044791/0681   Pages: 8
Recorded: 11/27/2017
Attorney Dkt #:48731.1332 - WEST
Conveyance: ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS).
Total properties: 49
1
Patent #:
8060415
Issue Dt:
11/15/2011
Application #:
11468704
Filing Dt:
08/30/2006
Publication #:
US20080059320
Pub Dt:
03/06/2008
Title:
METHOD FOR GENERATING SALES OF A CONVERSATIONAL VOICE RESPONSE SYSTEM
2
Patent #:
8666729
Issue Dt:
03/04/2014
Application #:
12703435
Filing Dt:
02/10/2010
Title:
PROCESSING NATURAL LANGUAGE GRAMMAR
3
Patent #:
8504439
Issue Dt:
08/06/2013
Application #:
12972668
Filing Dt:
12/20/2010
Title:
METHOD FOR GENERATING SALES OF A CONVERSATIONAL VOICE RESPONSE SYSTEM
4
Patent #:
8971499
Issue Dt:
03/03/2015
Application #:
12985925
Filing Dt:
01/06/2011
Title:
METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA TO MONITOR CUSTOMER CALL BEHAVIOR
5
Patent #:
8983038
Issue Dt:
03/17/2015
Application #:
13089913
Filing Dt:
04/19/2011
Title:
METHOD AND APPARATUS OF PROCESSING CALLER RESPONSES
6
Patent #:
8787534
Issue Dt:
07/22/2014
Application #:
13185095
Filing Dt:
07/18/2011
Title:
METHOD AND APPARATUS OF PROCESSING SPEECH DIALOG DATA OF A USER CALL
7
Patent #:
8918468
Issue Dt:
12/23/2014
Application #:
13185555
Filing Dt:
07/19/2011
Title:
PROCESSING SOCIAL NETWORKING-BASED USER INPUT INFORMATION TO IDENTIFY POTENTIAL TOPICS OF INTEREST
8
Patent #:
8762154
Issue Dt:
06/24/2014
Application #:
13210029
Filing Dt:
08/15/2011
Title:
METHOD AND APPARATUS OF ESTIMATING OPTIMUM DIALOG STATE TIMEOUT SETTINGS IN A SPOKEN DIALOG SYSTEM
9
Patent #:
8606575
Issue Dt:
12/10/2013
Application #:
13225852
Filing Dt:
09/06/2011
Title:
METHOD AND APPARATUS OF PROVIDING SEMI-AUTOMATED CLASSIFIER ADAPTATION FOR NATURAL LANGUAGE PROCESSING
10
Patent #:
8799406
Issue Dt:
08/05/2014
Application #:
13232448
Filing Dt:
09/14/2011
Title:
METHOD AND APPARATUS OF PROVIDING NOTIFICATION SERVICES TO SMARTPHONE DEVICES
11
Patent #:
9025760
Issue Dt:
05/05/2015
Application #:
13373713
Filing Dt:
11/28/2011
Title:
APPARATUS AND METHOD FOR CONNECTING A TRANSLATOR AND A CUSTOMER
12
Patent #:
10068007
Issue Dt:
09/04/2018
Application #:
13434336
Filing Dt:
03/29/2012
Title:
Interface Between A Virtual Personal Assistant and An Interactive Voice Response System
13
Patent #:
9692900
Issue Dt:
06/27/2017
Application #:
13443071
Filing Dt:
04/10/2012
Title:
STRATEGIC INTELLIGENT DECISION ENGINE
14
Patent #:
10115145
Issue Dt:
10/30/2018
Application #:
13934718
Filing Dt:
07/03/2013
Title:
METHOD FOR GENERATING SALES OF A CONVERSATIONAL VOICE RESPONSE SYSTEM
15
Patent #:
8892437
Issue Dt:
11/18/2014
Application #:
14078749
Filing Dt:
11/13/2013
Title:
METHOD AND APPARATUS OF PROVIDING SEMI-AUTOMATED CLASSIFIER ADAPTATION FOR NATURAL LANGUAGE PROCESSING
16
Patent #:
9420103
Issue Dt:
08/16/2016
Application #:
14138936
Filing Dt:
12/23/2013
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
17
Patent #:
9479644
Issue Dt:
10/25/2016
Application #:
14139010
Filing Dt:
12/23/2013
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
18
Patent #:
8805677
Issue Dt:
08/12/2014
Application #:
14171942
Filing Dt:
02/04/2014
Title:
PROCESSING NATURAL LANGUAGE GRAMMAR
19
Patent #:
9516165
Issue Dt:
12/06/2016
Application #:
14226472
Filing Dt:
03/26/2014
Title:
IVR ENGAGEMENTS AND UPFRONT BACKGROUND NOISE
20
Patent #:
9495960
Issue Dt:
11/15/2016
Application #:
14226489
Filing Dt:
03/26/2014
Title:
IVR ENGAGEMENTS AND UPFRONT BACKGROUND NOISE
21
Patent #:
9253322
Issue Dt:
02/02/2016
Application #:
14296551
Filing Dt:
06/05/2014
Title:
METHOD AND APPARATUS OF ESTIMATING OPTIMUM DIALOG STATE TIMEOUT SETTINGS IN A SPOKEN DIALOG SYSTEM
22
Patent #:
9232057
Issue Dt:
01/05/2016
Application #:
14300601
Filing Dt:
06/10/2014
Title:
METHOD AND APPARATUS OF PROCESSING SPEECH DIALOG DATA OF A USER CALL
23
Patent #:
9231991
Issue Dt:
01/05/2016
Application #:
14322629
Filing Dt:
07/02/2014
Title:
METHOD AND APPARATUS OF PROVIDING NOTIFICATION SERVICES TO SMARTPHONE DEVICES
24
Patent #:
9122675
Issue Dt:
09/01/2015
Application #:
14324943
Filing Dt:
07/07/2014
Title:
PROCESSING NATURAL LANGUAGE GRAMMAR
25
Patent #:
9123332
Issue Dt:
09/01/2015
Application #:
14527357
Filing Dt:
10/29/2014
Title:
METHOD AND APPARATUS OF PROVIDING SEMI-AUTOMATED CLASSIFIER ADAPTATION FOR NATURAL LANGUAGE PROCESSING
26
Patent #:
9253139
Issue Dt:
02/02/2016
Application #:
14547845
Filing Dt:
11/19/2014
Title:
METHOD AND APPARATUS OF PROCESSING SOCIAL NETWORKING-BASED USER INPUT INFORMATION
27
Patent #:
9167092
Issue Dt:
10/20/2015
Application #:
14635010
Filing Dt:
03/02/2015
Title:
METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA TO MONITOR CUSTOMER CALL BEHAVIOR
28
Patent #:
9232059
Issue Dt:
01/05/2016
Application #:
14657034
Filing Dt:
03/13/2015
Title:
METHOD AND APPARATUS OF PROCESSING CALLER RESPONSES
29
Patent #:
9576579
Issue Dt:
02/21/2017
Application #:
14840202
Filing Dt:
08/31/2015
Title:
METHOD AND APPARATUS OF PROVIDING SEMI-AUTOMATED CLASSIFIER ADAPTATION FOR NATURAL LANGUAGE PROCESSING
30
Patent #:
9514122
Issue Dt:
12/06/2016
Application #:
14840632
Filing Dt:
08/31/2015
Title:
PROCESSING NATURAL LANGUAGE GRAMMAR
31
Patent #:
9432510
Issue Dt:
08/30/2016
Application #:
14887527
Filing Dt:
10/20/2015
Title:
METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA TO MONITOR CUSTOMER CALL BEHAVIOR
32
Patent #:
9860381
Issue Dt:
01/02/2018
Application #:
14987884
Filing Dt:
01/05/2016
Title:
METHOD AND APPARATUS OF PROCESSING SPEECH DIALOG DATA OF A USER CALL
33
Patent #:
9584660
Issue Dt:
02/28/2017
Application #:
14988185
Filing Dt:
01/05/2016
Title:
METHOD AND APPARATUS OF PROCESSING CALLER RESPONSES
34
Patent #:
9602654
Issue Dt:
03/21/2017
Application #:
15013266
Filing Dt:
02/02/2016
Title:
METHOD AND APPARATUS OF ESTIMATING OPTIMUM DIALOG STATE TIMEOUT SETTINGS IN A SPOKEN DIALOG SYSTEM
35
Patent #:
9553842
Issue Dt:
01/24/2017
Application #:
15013601
Filing Dt:
02/02/2016
Title:
METHOD AND APPARATUS OF PROCESSING SOCIAL NETWORKING-BASED USER INPUT INFORMATION
36
Patent #:
9729720
Issue Dt:
08/08/2017
Application #:
15238423
Filing Dt:
08/16/2016
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
37
Patent #:
10171675
Issue Dt:
01/01/2019
Application #:
15289665
Filing Dt:
10/10/2016
Title:
AUTOMATED INTELLIGENT PERSONAL REPRESENTATIVE
38
Patent #:
9807240
Issue Dt:
10/31/2017
Application #:
15333386
Filing Dt:
10/25/2016
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
39
Patent #:
10311076
Issue Dt:
06/04/2019
Application #:
15335028
Filing Dt:
10/26/2016
Title:
AUTOMATED FILE ACQUISITION, IDENTIFICATION, EXTRACTION AND TRANSFORMATION
40
Patent #:
9640196
Issue Dt:
05/02/2017
Application #:
15350802
Filing Dt:
11/14/2016
Title:
IVR ENGAGEMENTS AND UPFRONT BACKGROUND NOISE
41
Patent #:
9680992
Issue Dt:
06/13/2017
Application #:
15369342
Filing Dt:
12/05/2016
Title:
IVR ENGAGEMENTS AND UPFRONT BACKGROUND NOISE
42
Patent #:
10402492
Issue Dt:
09/03/2019
Application #:
15370666
Filing Dt:
12/06/2016
Title:
PROCESSING NATURAL LANGUAGE GRAMMAR
43
Patent #:
10334108
Issue Dt:
06/25/2019
Application #:
15378531
Filing Dt:
12/14/2016
Title:
AUTOMATED INTELLIGENT PERSONAL REPRESENTATIVE
44
Patent #:
10334109
Issue Dt:
06/25/2019
Application #:
15378559
Filing Dt:
12/14/2016
Title:
AUTOMATED INTELLIGENT PERSONAL REPRESENTATIVE
45
Patent #:
9866516
Issue Dt:
01/09/2018
Application #:
15413869
Filing Dt:
01/24/2017
Title:
METHOD AND APPARATUS OF PROCESSING SOCIAL NETWORKING-BASED USER INPUT INFORMATION
46
Patent #:
9973629
Issue Dt:
05/15/2018
Application #:
15445049
Filing Dt:
02/28/2017
Title:
METHOD AND APPARATUS OF PROCESSING CALLER RESPONSES
47
Patent #:
10194026
Issue Dt:
01/29/2019
Application #:
15621095
Filing Dt:
06/13/2017
Title:
IVR ENGAGEMENTS AND UPFRONT BACKGROUND NOISE
48
Patent #:
10009469
Issue Dt:
06/26/2018
Application #:
15671561
Filing Dt:
08/08/2017
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
49
Patent #:
10069975
Issue Dt:
09/04/2018
Application #:
15799914
Filing Dt:
10/31/2017
Title:
CUSTOMER SERVICE CALL PROCESSING AND SUPPORT AGENT ACCESS APPLICATION
Assignor
1
WEST CORPORATION
Exec Dt:
10/05/2017
Assignee
1
OPEN INVENTION NETWORK, LLC
RESEARCH TRIANGLE PARK CENTER
4819 EMPEROR BLVD., SUITE 400
DURHAM, NORTH CAROLINA 27703
Correspondence name and address
HAYNES AND BOONE, LLP
2323 VICTORY AVENUE
SUITE 700
DALLAS, TX 75219

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