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Reel/Frame:	024515/0765			Pages:	46
		Recorded:	06/07/2010
Attorney Dkt #:	35702
Conveyance:	RELEASE OF SECURITY INTEREST

Total properties: 529
Page 6 of 6
Pages: 1 2 3 4 5 6

1

Patent #:	7562052	Issue Dt:	07/14/2009	Application #:	10862286	Filing Dt:	06/07/2004
Publication #:	US20050273443	Pub Dt:	12/08/2005
Title:	SECURE CUSTOMER COMMUNICATION METHOD AND SYSTEM

2

Patent #:	7688961	Issue Dt:	03/30/2010	Application #:	10948951	Filing Dt:	09/24/2004
Publication #:	US20050091444	Pub Dt:	04/28/2005
Title:	EFFICIENT MULTIPLEX CONFERENCING ENGINE

3

Patent #:	NONE	Issue Dt:		Application #:	10950239	Filing Dt:	09/24/2004
Publication #:	US20060075069	Pub Dt:	04/06/2006
Title:	Method and system to provide message communication between different application clients running on a desktop

4

Patent #:	7215745	Issue Dt:	05/08/2007	Application #:	10988790	Filing Dt:	11/15/2004
Publication #:	US20060104425	Pub Dt:	05/18/2006
Title:	GREETINGS AND ANNOUNCEMENTS FOR A MULTIMEDIA IP COMMUNICATION SYSTEM

5

Patent #:	7681127	Issue Dt:	03/16/2010	Application #:	11008829	Filing Dt:	12/10/2004
Publication #:	US20050102616	Pub Dt:	05/12/2005
Title:	DYNAMIC LOCALIZATION FOR DOCUMENTS USING LANGUAGE SETTING

6

Patent #:	7535479	Issue Dt:	05/19/2009	Application #:	11012391	Filing Dt:	12/14/2004
Publication #:	US20050093881	Pub Dt:	05/05/2005
Title:	APPARATUS AND METHOD FOR COLLECTING AND DISPLAYING INFORMATION IN A WORKFLOW SYSTEM

7

Patent #:	7215758	Issue Dt:	05/08/2007	Application #:	11013853	Filing Dt:	12/15/2004
Publication #:	US20050123124	Pub Dt:	06/09/2005
Title:	GENERATING MEDIA-SPECIFIC INTERACTION CONTROL PROGRAMS

8

Patent #:	7215758	Issue Dt:	05/08/2007	Application #:	11013853	Filing Dt:	12/15/2004
Publication #:	US20050123124	Pub Dt:	06/09/2005
Title:	GENERATING MEDIA-SPECIFIC INTERACTION CONTROL PROGRAMS

9

Patent #:	8400948	Issue Dt:	03/19/2013	Application #:	11038566	Filing Dt:	01/18/2005
Publication #:	US20060159027	Pub Dt:	07/20/2006
Title:	METHOD AND SYSTEM FOR UPDATING REAL-TIME DATA BETWEEN INTERVALS

10

Patent #:	7043007	Issue Dt:	05/09/2006	Application #:	11049481	Filing Dt:	02/01/2005
Publication #:	US20050129217	Pub Dt:	06/16/2005
Title:	SYSTEM AND METHOD TO ALLOCATE TRANSACTIONS

11

Patent #:	NONE	Issue Dt:		Application #:	11051213	Filing Dt:	02/03/2005
Publication #:	US20050135596	Pub Dt:	06/23/2005
Title:	Method and system for providing personalized service over different contact channels

12

Patent #:	7634722	Issue Dt:	12/15/2009	Application #:	11075793	Filing Dt:	03/08/2005
Publication #:	US20060206804	Pub Dt:	09/14/2006
Title:	REVERSIBLE LOGIC FOR WIDGET AND MARKUP LANGUAGE GENERATION

13

Patent #:	7669182	Issue Dt:	02/23/2010	Application #:	11093923	Filing Dt:	03/29/2005
Publication #:	US20050172297	Pub Dt:	08/04/2005
Title:	METHOD AND SYSTEM TO MAINTAIN A HIERARCHY OF INSTANTIATED APPLICATION OBJECTS AND PROCESS A FAILED PROCESS

14

Patent #:	NONE	Issue Dt:		Application #:	11098910	Filing Dt:	04/04/2005
Publication #:	US20060222164	Pub Dt:	10/05/2006
Title:	Simultaneous usage of agent and service parameters

15

Patent #:	NONE	Issue Dt:		Application #:	11098911	Filing Dt:	04/04/2005
Publication #:	US20060239441	Pub Dt:	10/26/2006
Title:	Method and system for blending of reactive and active contacts

16

Patent #:	NONE	Issue Dt:		Application #:	11103087	Filing Dt:	04/11/2005
Publication #:	US20060230153	Pub Dt:	10/12/2006
Title:	Network communication using push technology

17

Patent #:	NONE	Issue Dt:		Application #:	11122732	Filing Dt:	05/05/2005
Publication #:	US20060250978	Pub Dt:	11/09/2006
Title:	Personal communication interaction manager

18

Patent #:	NONE	Issue Dt:		Application #:	11122734	Filing Dt:	05/05/2005
Publication #:	US20050203965	Pub Dt:	09/15/2005
Title:	Contact center dynamic record delivery

19

Patent #:	NONE	Issue Dt:		Application #:	11141747	Filing Dt:	06/01/2005
Publication #:	US20060274758	Pub Dt:	12/07/2006
Title:	Adaptive skills-based routing

20

Patent #:	NONE	Issue Dt:		Application #:	11172552	Filing Dt:	06/30/2005
Publication #:	US20050278337	Pub Dt:	12/15/2005
Title:	Contact center dynamic record delivery

21

Patent #:	NONE	Issue Dt:		Application #:	11204618	Filing Dt:	08/16/2005
Publication #:	US20070043852	Pub Dt:	02/22/2007
Title:	System and method of HTML transaction logging in a web based (HTTP) customer contact center

22

Patent #:	NONE	Issue Dt:		Application #:	11204619	Filing Dt:	08/16/2005
Publication #:	US20070041562	Pub Dt:	02/22/2007
Title:	Inter campaign and queue cooperation

23

Patent #:	8270591	Issue Dt:	09/18/2012	Application #:	11211113	Filing Dt:	08/23/2005
Publication #:	US20070055777	Pub Dt:	03/08/2007
Title:	MULTI-MEDIA CONTACT CHANNEL IN AGENT STATE CONTROL SYSTEM AND METHOD FOR USE IN A CONTACT CENTER

24

Patent #:	NONE	Issue Dt:		Application #:	11669349	Filing Dt:	01/31/2007
Publication #:	US20080183540	Pub Dt:	07/31/2008
Title:	METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES

25

Patent #:	9214001	Issue Dt:	12/15/2015	Application #:	11674500	Filing Dt:	02/13/2007
Publication #:	US20080195659	Pub Dt:	08/14/2008
Title:	AUTOMATIC CONTACT CENTER AGENT ASSISTANT

26

Patent #:	8483383	Issue Dt:	07/09/2013	Application #:	11681241	Filing Dt:	03/02/2007
Publication #:	US20080212760	Pub Dt:	09/04/2008
Title:	METHOD OF SCHEDULING CALLS

27

Patent #:	NONE	Issue Dt:		Application #:	11739255	Filing Dt:	04/24/2007
Publication #:	US20080267093	Pub Dt:	10/30/2008
Title:	METHOD AND APPARATUS FOR ESTABLISHING CONFERENCES BASED ON THE LEVEL OF INTEREST

28

Patent #:	7748987	Issue Dt:	07/06/2010	Application #:	11769186	Filing Dt:	06/27/2007
Publication #:	US20090003224	Pub Dt:	01/01/2009
Title:	METHOD AND APPARATUS FOR PERFORMING TURNAROUND TESTING ON A DIGITAL SIGNAL 1 BOARD

29

Patent #:	D344521	Issue Dt:	02/22/1994	Application #:	29001472	Filing Dt:	11/16/1992
Title:	CONSOLE FOR USE IN AN AUTOMATIC CALL DISTRIBUTION SYSTEM

Assignor

1

JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT

Exec Dt:

05/07/2010

Assignees

1

ASPECT COMMUNICATIONS CORPORATION

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

2

ASPECT SOFTWARE, INC.

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

3

FIRSTPOINT CONTACT TECHNOLOGIES, LLC

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

4

ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.

300 APOLLO DRIVE

CHELMSFORD, MASSACHUSETTS 01824

Correspondence name and address
	IP RESEARCH PLUS, INC.
	21 TADCASTER CIRCLE
	ATTN: PENELOPE J.A. AGODOA
	WALDORF, MD 20602

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