Patent Assignment Details
NOTE:Results display only for issued patents and published applications.
For pending or abandoned applications please consult USPTO staff.
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| Reel/Frame: | 066226/0834 | |
| Pages: | 16 |
| | Recorded: | 01/24/2024 | | |
| Conveyance: | SECURITY INTEREST (SEE DOCUMENT FOR DETAILS). |
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Total properties:
9
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Patent #:
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Issue Dt:
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07/18/2023
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Application #:
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16668265
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Filing Dt:
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10/30/2019
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Publication #:
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Pub Dt:
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01/07/2021
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Title:
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SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
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Patent #:
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Issue Dt:
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08/22/2023
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Application #:
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17314783
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Filing Dt:
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05/07/2021
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Publication #:
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Pub Dt:
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08/26/2021
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Title:
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METHOD, APPARATUS, AND COMPUTER-READABLE MEDIUM FOR MANAGING CONCURRENT COMMUNICATIONS IN A NETWORKED CALL CENTER
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Patent #:
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NONE
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Issue Dt:
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Application #:
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17349060
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Filing Dt:
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06/16/2021
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Publication #:
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Pub Dt:
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12/22/2022
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Title:
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METHOD, APPARATUS, AND COMPUTER-READABLE MEDIUM FOR MANAGING WORKFORCES WITH ROTATING SHIFTS
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Patent #:
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Issue Dt:
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06/13/2023
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Application #:
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17403120
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Filing Dt:
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08/16/2021
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Publication #:
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Pub Dt:
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01/05/2023
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Title:
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METHOD AND APPARATUS FOR AUTOMATED QUALITY MANAGEMENT OF COMMUNICATION RECORDS
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Patent #:
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Issue Dt:
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12/26/2023
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Application #:
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17687744
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Filing Dt:
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03/07/2022
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Publication #:
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Pub Dt:
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09/07/2023
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Title:
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PREDICTIVE COMMUNICATIONS SYSTEM
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Patent #:
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Issue Dt:
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08/22/2023
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Application #:
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17826917
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Filing Dt:
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05/27/2022
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Title:
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METHOD AND APPARATUS FOR AUTOMATICALLY TAKING ACTION BASED ON THE CONTENT OF CALL CENTER COMMUNICATIONS
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Patent #:
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Issue Dt:
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04/30/2024
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Application #:
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17843111
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Filing Dt:
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06/17/2022
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Publication #:
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Pub Dt:
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12/21/2023
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Title:
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METHOD AND APPARATUS FOR DETECTING ANOMOLIES IN COMMUNICATION DATA
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Patent #:
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NONE
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Issue Dt:
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Application #:
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17962179
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Filing Dt:
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10/07/2022
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Publication #:
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Pub Dt:
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02/02/2023
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Title:
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SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
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Patent #:
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Issue Dt:
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03/26/2024
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Application #:
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18065312
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Filing Dt:
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12/13/2022
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Title:
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METHOD AND APPARATUS FOR ROUTING COMMUNICATIONS WITHIN A CONTACT CENTER
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Assignee
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| 545 WASHINGTON BLVD., 9TH FLOOR |
| ATTN: CRE DOC & CLOSE |
| JERSEY CITY, NEW JERSEY 07310 |
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Correspondence name and address
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CSC
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1090 VERMONT AVENUE NW, SUITE 430
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WASHINGTON, DC 20005
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05/30/2024 07:22 AM
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