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Patent #:
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Issue Dt:
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02/11/2014
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Application #:
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12277734
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Filing Dt:
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11/25/2008
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Title:
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SYSTEM AND METHOD FOR REAL-TIME GEOGRAPHICAL CALL DISPLAY OF AUTOMATIC CALL DISTRIBUTOR CALLS
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Patent #:
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Issue Dt:
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11/13/2012
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Application #:
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12353337
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Filing Dt:
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01/14/2009
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Title:
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CUSTOMER CALLBACK REWARD SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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12/03/2019
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Application #:
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12391848
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Filing Dt:
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02/24/2009
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Title:
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SYSTEM, METHOD AND COMPUTER READABLE MEDIUM FOR USE IN PROVIDING PATIENT TREATMENT REGIME
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Patent #:
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Issue Dt:
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09/13/2011
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Application #:
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12411637
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Filing Dt:
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03/26/2009
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Title:
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIUM FOR TRACKING, RECONCILING, AND REPORTING ON DTMF DATA AND VOICE DATA COMMUNICATED BETWEEN CALL CENTERS AND USERS
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Patent #:
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Issue Dt:
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11/12/2013
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Application #:
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12433985
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Filing Dt:
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05/01/2009
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Title:
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PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
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Patent #:
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Issue Dt:
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09/23/2014
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Application #:
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12477978
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Filing Dt:
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06/04/2009
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Title:
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METHOD AND SYSTEM FOR PROCESSING AN EMPLOYMENT APPLICATION
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Patent #:
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Issue Dt:
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01/10/2012
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Application #:
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12495861
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Filing Dt:
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07/01/2009
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Publication #:
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Pub Dt:
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01/06/2011
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Title:
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METHOD AND SYSTEM FOR ROUTING SPECIAL NUMBER CALLS USING A COMMON TELECOMMUNICATION NETWORK
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Patent #:
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Issue Dt:
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05/15/2012
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Application #:
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12501573
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Filing Dt:
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07/13/2009
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Publication #:
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Pub Dt:
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01/13/2011
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Title:
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SYSTEM AND METHOD FOR EFFECTING SPECIAL NUMBER COMMUNICATIONS BY A MULTI-MODE PHONE USING A PREFERRED MODE
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Patent #:
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Issue Dt:
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08/23/2011
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Application #:
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12506377
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Filing Dt:
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07/21/2009
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Title:
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METHODS AND APPARATUS FOR CONDUCTING CONFERENCE CALLS USING A CONFERENCING SYSTEM ADAPTED TO OPERATE BETWEEN A CIRCUIT-SWITCHED NETWORK AND A PACKET-SWITCHED NETWORK
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Patent #:
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Issue Dt:
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07/16/2013
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Application #:
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12534201
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Filing Dt:
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08/03/2009
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Publication #:
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Pub Dt:
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02/03/2011
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Title:
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SYSTEM AND METHOD FOR PROVIDING LOCATION INFORMATION TO A MOBILE CALLING UNIT
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Patent #:
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Issue Dt:
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04/17/2012
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Application #:
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12534239
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Filing Dt:
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08/03/2009
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Publication #:
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Pub Dt:
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02/03/2011
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Title:
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SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS USING TEXT MESSAGE FORMAT
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Patent #:
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Issue Dt:
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11/03/2015
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Application #:
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12535920
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Filing Dt:
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08/05/2009
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Title:
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METHOD AND SYSTEM FOR MESSAGE DELIVERY SECURITY VALIDATION
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Patent #:
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Issue Dt:
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12/31/2013
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Application #:
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12537347
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Filing Dt:
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08/07/2009
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Title:
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SYSTEM, METHOD, AND COMPUTER-READABLE MEDIUM THAT FACILITATE VOICE BIOMETRICS USER AUTHENTICATION
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Patent #:
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Issue Dt:
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04/22/2014
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Application #:
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12546159
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Filing Dt:
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08/24/2009
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Title:
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METHOD AND SYSTEM OF PROVIDING ENHANCED APPOINTMENT NOTIFICATION SERVICE TO MOBILE DEVICES
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Patent #:
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Issue Dt:
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06/18/2013
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Application #:
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12547565
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Filing Dt:
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08/26/2009
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Title:
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REAL TIME VOICE QUALITY STATISTICS IN AUDIO TELECONFERENCING
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Patent #:
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Issue Dt:
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12/16/2014
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Application #:
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12553137
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Filing Dt:
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09/03/2009
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Publication #:
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Pub Dt:
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03/03/2011
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Title:
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SYSTEM AND METHOD FOR EFFECTING SPECIAL TREATMENT OF EMERGENCY CALLS ORIGINATING FROM A TEMPORARILY DESIGNATED REGION
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Patent #:
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Issue Dt:
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02/18/2014
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Application #:
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12575524
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Filing Dt:
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10/08/2009
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Title:
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METHOD AND APPARATUS OF PROVIDING DATA SERVICE MOBILITY
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Patent #:
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Issue Dt:
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07/24/2012
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Application #:
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12702432
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Filing Dt:
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02/09/2010
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Title:
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OPTIMIZING ON-PREMISE CONFERENCING SOLUTIONS
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Patent #:
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Issue Dt:
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11/06/2012
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Application #:
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12706753
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Filing Dt:
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02/17/2010
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Publication #:
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Pub Dt:
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06/10/2010
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Title:
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NETWORK AND METHOD PROVIDING AN INDICATION OF NETWORK CAPABILITIES TO A USER FOR SPECIAL NUMBER CALLS
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Patent #:
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Issue Dt:
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03/28/2017
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Application #:
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12710828
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Filing Dt:
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02/23/2010
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Title:
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CALL STEERING IN A CALL CENTER SYSTEM
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Patent #:
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Issue Dt:
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02/17/2015
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Application #:
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12716404
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Filing Dt:
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03/03/2010
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Title:
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INTELLIGENT NETWORK-BASED VOICE AND DATA RECORDING
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Patent #:
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Issue Dt:
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11/07/2017
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Application #:
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12725711
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Filing Dt:
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03/17/2010
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Title:
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METHOD AND APPARATUS OF CREATING CUSTOMIZED COMPUTER-BASED USER DASHBOARD INTERFACES
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Patent #:
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Issue Dt:
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12/31/2013
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Application #:
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12726512
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Filing Dt:
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03/18/2010
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Title:
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SYSTEMS AND METHODS FOR CONDUCTING TRANSACTIONS WITH A CUSTOMER USING TEXT MESSAGES
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Patent #:
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Issue Dt:
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10/15/2013
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Application #:
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12727439
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Filing Dt:
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03/19/2010
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Publication #:
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Pub Dt:
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09/22/2011
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Title:
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METHOD FOR DETERMINING TERMINATION OF AN EMERGENCY SERVICE CALL
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Patent #:
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Issue Dt:
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04/16/2013
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Application #:
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12754068
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Filing Dt:
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04/05/2010
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Title:
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AUTOMATED FILE DELIVERY SYSTEMS AND METHODS
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Patent #:
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Issue Dt:
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05/03/2016
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Application #:
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12758936
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Filing Dt:
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04/13/2010
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Title:
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METHOD, APPARATUS AND COMPUTER PROGRAM TO PROVIDE ACCESS TO CLIENT RECORDS AND DATA RESOURCES
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Patent #:
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Issue Dt:
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09/05/2017
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Application #:
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12758947
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Filing Dt:
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04/13/2010
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Title:
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METHOD, APPARATUS AND COMPUTER PROGRAM TO PROVIDE ACCESS TO CLIENT RECORDS AND DATA RESOURCES
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Patent #:
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Issue Dt:
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10/30/2012
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Application #:
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12766167
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Filing Dt:
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04/23/2010
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Title:
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SYSTEM, METHOD AND COMPUTER READABLE MEDIUM FOR PROVIDING NOTIFICATIONS
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Patent #:
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Issue Dt:
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08/14/2012
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Application #:
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12768469
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Filing Dt:
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04/27/2010
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Title:
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SYSTEM, METHOD, AND BUSINESS METHOD FOR SETTLING MICROPAYMENT TRANSACTIONS TO A PRE-PAID INSTRUMENT
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Patent #:
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Issue Dt:
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07/01/2014
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Application #:
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12771337
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Filing Dt:
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04/30/2010
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Title:
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SYSTEMS AND METHODS FOR CONFERENCING ENTERPRISE AND NON-ENTERPRISE CALLERS
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Patent #:
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Issue Dt:
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11/23/2021
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Application #:
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12780069
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Filing Dt:
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06/23/2010
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Title:
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SYSTEMS AND METHODS FOR MANAGING PAYMENTS USING A COMMUNICATION DEVICE
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Patent #:
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Issue Dt:
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09/30/2014
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Application #:
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12834075
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Filing Dt:
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07/12/2010
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Title:
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METHOD AND APPARATUS OF PROCESSING DATA DISPLAYED ON A MOBILE STATION INTERFACE BASED ON USER PREFERENCES
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Patent #:
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Issue Dt:
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09/04/2012
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Application #:
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12834091
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Filing Dt:
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07/12/2010
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Title:
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METHOD AND APPARATUS OF PROCESSING DATA DISPLAYED ON A MOBILE STATION INTERFACE BASED ON USER PREFERENCES
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Patent #:
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Issue Dt:
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04/11/2017
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Application #:
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12847714
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Filing Dt:
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07/30/2010
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Title:
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THIRD-PARTY AUTHENTICATION SYSTEMS AND METHODS
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01/07/2014
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12856906
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Filing Dt:
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08/16/2010
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Title:
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LOCATION-BASED MOVIE IDENTIFICATION SYSTEMS AND METHODS
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10/14/2014
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12875596
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09/03/2010
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Title:
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REAL-TIME STREAMING PROTOCOL GATEWAY AND PROXY FOR SERVING AND CACHING STATIC MEDIA OVER A LOW BANDWIDTH CONNECTION
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12/13/2011
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12884331
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09/17/2010
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Title:
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METHODS AND SYSTEM FOR PROVIDING REAL TIME OFFERS TO A USER BASED ON OBSOLESCENCE OF POSSESSED ITEMS
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04/02/2013
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12941342
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11/08/2010
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Title:
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METHOD AND APPARATUS OF REQUESTING CUSTOMIZED LOCATION INFORMATION AT A MOBILE STATION
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12/27/2011
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12942426
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11/09/2010
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Title:
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METHOD, PROGRAM STORAGE DEVICE, AND APPARATUS FOR OFFERING A USER A PLURALITY OF SCENARIOS UNDER WHICH TO CONDUCT A PRIMARY TRANSACTION
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Patent #:
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01/25/2022
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12977414
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12/23/2010
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PREFERENCE-BASED ADVERTISING SYSTEMS AND METHODS
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12/24/2013
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12984802
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01/05/2011
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Title:
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METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA AND RELATED CALL INFORMATION TO DETERMINE CALL CHARACTERISTICS
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03/03/2015
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13011518
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01/21/2011
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Title:
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AGENT-ASSISTED AND DIRECTED WEB-CHANNEL CUSTOMER CARE APPARATUS, METHOD, AND COMPUTER PROGRAM
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12/25/2012
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13086029
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04/13/2011
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08/04/2011
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Title:
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METHOD AND SYSTEM FOR ASSIGNING WIRELESS SPECIAL NUMBER CALL ROUTING AMONG CALL ANSWERING POSITIONS
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Issue Dt:
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07/21/2015
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13096616
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Filing Dt:
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04/28/2011
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11/01/2012
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Title:
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SYSTEM AND METHOD FOR EFFECTING PREARRANGED NOTIFICATION FOLLOWING PLACING OF A CALL USING A PREDETERMINED NUMBER
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08/27/2013
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13157660
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06/10/2011
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GLOBAL INTERPRETER/TRANSLATION SERVICES VIA CONFERENCE BRIDGE
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02/10/2015
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13175126
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07/01/2011
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Title:
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METHOD AND APPARATUS OF PROCESSING USER TEXT INPUT INFORMATION
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08/20/2013
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13185759
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07/19/2011
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Title:
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METHODS AND APPARATUS FOR CONDUCTING CONFERENCE CALLS USING A CONFERENCING SYSTEM ADAPTED TO OPERATE BETWEEN A CIRCUIT-SWITCHED NETWORK AND A PACKET-SWITCHED NETWORK
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06/25/2013
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13188544
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07/22/2011
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Title:
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIUM FOR TRACKING, RECONCILING, AND REPORTING ON DTMF DATA AND VOICE DATA COMMUNICATED BETWEEN CALL CENTERS AND USERS
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Patent #:
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09/29/2015
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13208075
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08/11/2011
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IMAGE CAPTURE TO ENFORCE REMOTE AGENT ADHERENCE
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12/23/2014
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13220092
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08/29/2011
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Title:
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METHOD AND APPARATUS FOR VOICE RECOGNITION UNIT SIMULATION
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03/24/2015
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13220271
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08/29/2011
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Title:
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METHOD AND APPARATUS FOR VOICE RECOGNITION UNIT SIMULATION
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06/10/2014
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13232372
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09/14/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING NOTIFICATION SERVICES TO SMARTPHONE DEVICES
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08/05/2014
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13232448
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09/14/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING NOTIFICATION SERVICES TO SMARTPHONE DEVICES
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02/19/2013
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13246092
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09/27/2011
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SYSTEM, METHOD AND COMPUTER-READABLE MEDIUM FOR VERBAL CONTROL OF A CONFERENCE CALL
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05/16/2017
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13269845
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10/10/2011
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MOBILE CARE WITH A VIRTUAL QUEUE
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12/03/2013
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13269881
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10/10/2011
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CONSUMER CARE SYSTEM
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07/24/2018
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13273393
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10/14/2011
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CONTEXT AWARE TRANSACTIONS
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12/16/2014
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13273413
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10/14/2011
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CONTEXT AWARE TRANSACTIONS PERFORMED ON INTEGRATED SERVICE PLATFORMS
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07/02/2019
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13276444
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10/19/2011
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METHOD AND APPARATUS OF PROVIDING MESSAGING TO TARGETED LIFESTYLE SEGMENTS
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02/24/2015
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13279526
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10/24/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING A MOBILE PHONE NOTIFICATION SERVICE
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05/01/2018
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13279557
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10/24/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING VIDEO DATA NOTIFICATIONS TO USER DEVICES
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03/04/2014
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13279572
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Filing Dt:
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10/24/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING LIVE SUPPORT SERVICE IN A NOTIFICATION SYSTEM
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03/21/2017
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13307193
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11/30/2011
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Title:
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METHOD AND APPARATUS OF PROCESSING USER DATA OF A MULTI-SPEAKER CONFERENCE CALL
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07/29/2014
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13308651
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12/01/2011
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Title:
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METHOD, PROGRAM STORAGE DEVICE, AND APPARATUS FOR OFFERING A USER A PLURALITY OF SCENARIOS UNDER WHICH TO CONDUCT A PRIMARY TRANSACTION
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08/06/2019
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13312019
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12/06/2011
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METHOD AND APPARATUS OF PROVIDING ENHANCED AUTHENTICATION AND SECURITY FOR FINANCIAL INSTITUTION TRANSACTIONS
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03/25/2014
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13329812
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12/19/2011
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Title:
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METHOD AND APPARATUS OF APPLYING CALL SUPPRESSION MEASURES TO RESTRICT PHONE CALLS
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Patent #:
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06/25/2013
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13342601
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Filing Dt:
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01/03/2012
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Title:
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METHOD, MEDIUM, AND SYSTEM FOR PROVIDING LEADS TO AN AGENT IN EXCHANGE FOR CREDITS
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Patent #:
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11/05/2013
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Application #:
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13346801
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Filing Dt:
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01/10/2012
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Title:
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Automatic Communications Forwarding to Displaced Employees
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Patent #:
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Issue Dt:
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02/16/2016
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13353822
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Filing Dt:
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01/19/2012
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Title:
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SHORT MESSAGING SERVICE, APPARATUS, METHOD, AND COMPUTER PROGRAM
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Patent #:
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Issue Dt:
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05/12/2015
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13359747
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Filing Dt:
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01/27/2012
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Title:
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SYSTEM AND METHOD FOR PROVIDING SMS MESSAGE SERVICES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
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Patent #:
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Issue Dt:
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04/08/2014
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Application #:
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13359756
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Filing Dt:
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01/27/2012
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Title:
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SYSTEM AND METHOD FOR IDENTIFYING SMS MESSAGES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
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Patent #:
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02/18/2014
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13373606
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11/21/2011
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Title:
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METHODS AND SYSTEM FOR PROVIDING REAL TIME OFFERS TO A USER BASED ON OBSOLESCENCE OF POSSESSED ITEMS
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Patent #:
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02/02/2016
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Application #:
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13373710
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11/28/2011
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Title:
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SERVICES VIA A CONFERENCE BRIDGE
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01/13/2015
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13402457
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02/22/2012
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Title:
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INTERNET SIP REGISTRATION/PROXY SERVICE FOR AUDIO CONFERENCING
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Patent #:
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Issue Dt:
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09/15/2015
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13402506
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Filing Dt:
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02/22/2012
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Title:
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INTERNET SIP REGISTRATION/PROXY SERVICE FOR AUDIO CONFERENCING
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03/25/2014
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13415436
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03/08/2012
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Title:
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PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
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11/26/2013
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13452304
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Filing Dt:
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04/20/2012
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Title:
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CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
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Patent #:
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06/03/2014
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13454242
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04/24/2012
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Title:
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DO NOT CALL REGISTRY DATABASE ACCESS SYSTEM
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09/09/2014
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13473148
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05/16/2012
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Pub Dt:
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11/21/2013
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Title:
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SYSTEM AND METHOD FOR DETERMINING A RESPONSIBLE SERVICE AREA FOR A SERVICE REQUEST CALL
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08/12/2014
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13478950
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05/23/2012
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Title:
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METHODS AND APPARATUS FOR INTELLIGENT SELECTION OF GOODS AND SERVICES OFFERED TO CONFEREES
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07/28/2015
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13482555
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05/29/2012
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Title:
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CONTROLLING A CROWD OF MULTIPLE MOBILE STATION DEVICES
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Patent #:
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05/05/2015
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13482616
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Filing Dt:
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05/29/2012
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Title:
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CONTROLLING A CROWD OF MULTIPLE MOBILE STATION DEVICES
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Patent #:
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07/08/2014
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13532850
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Filing Dt:
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06/26/2012
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Title:
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OPTIMIZING ON-PREMISE CONFERENCING SOLUTIONS
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Patent #:
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07/19/2016
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13534029
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06/27/2012
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Pub Dt:
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01/02/2014
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Title:
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SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS CONVEYED TO A PREDETERMINED DESTINATION
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07/02/2013
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13542132
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07/05/2012
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Title:
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CALL REDIRECT VIA CENTRALIZED BRIDGES
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03/04/2014
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13545130
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07/10/2012
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Title:
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SYSTEM, METHOD, AND BUSINESS METHOD FOR SETTLING MICROPAYMENT TRANSACTIONS TO A PRE-PAID INSTRUMENT
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05/27/2014
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13557406
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07/25/2012
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Title:
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SYSTEM, METHOD, AND BUSINESS METHOD FOR SETTLING MICROPAYMENT TRANSACTIONS TO A PRE-PAID INSTRUMENT
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10/29/2013
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13568715
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08/07/2012
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Title:
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SYSTEM, METHOD, AND COMPUTER READABLE MEDIUM FOR SETTLING MICROPAYMENT TRANSACTIONS TO A PRE-PAID INSTRUMENT
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08/20/2013
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13569410
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08/08/2012
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Title:
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INTERACTIVE TELEVISION OFFER PRESENTATIONS
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10/01/2013
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13585440
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08/14/2012
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Title:
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METHOD AND APPARATUS OF PROCESSING DATA DISPLAYED ON A MOBILE STATION INTERFACE BASED ON USER PREFERENCES
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08/06/2013
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13588142
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08/17/2012
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Title:
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PROXY SERVER AND METHOD THEREOF FOR FORWARDING LOCATION REQUESTS TO A POSITION DETERMINING ENTITY
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11/29/2016
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13593595
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08/24/2012
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PROXIMITY LOCATION SYSTEM AND METHOD THEREOF FOR LOCATING A COMMUNICATIONS DEVICE
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03/28/2017
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13596304
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08/28/2012
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INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
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06/02/2015
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13596333
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08/28/2012
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INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
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12/03/2013
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13596354
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08/28/2012
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INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
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02/04/2014
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13611224
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09/12/2012
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METHOD OF FACILITATING CONTACT BETWEEN A CONSUMER AND A REQUESTING ENTITY
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02/24/2015
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13628538
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09/27/2012
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IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
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04/12/2016
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13628612
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09/27/2012
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IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
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08/11/2015
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13628699
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09/27/2012
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IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
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08/27/2013
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13657119
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10/22/2012
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Title:
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MOBILE VOICE SELF SERVICE DEVICE AND METHOD THEREOF
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