Total properties:
148
Page
1
of
2
Pages:
1 2
|
|
Patent #:
|
|
Issue Dt:
|
04/12/1988
|
Application #:
|
06739941
|
Filing Dt:
|
05/31/1985
|
Title:
|
MULTIFUNCTON BUS TO USER DEVICE INTERFACE CIRCUIT
|
|
|
Patent #:
|
|
Issue Dt:
|
07/14/1987
|
Application #:
|
06740372
|
Filing Dt:
|
06/03/1985
|
Title:
|
MULTI-FUNCTION BUS
|
|
|
Patent #:
|
|
Issue Dt:
|
05/31/1988
|
Application #:
|
06750796
|
Filing Dt:
|
07/01/1985
|
Title:
|
ANALOG ECHO SUPPRESSOR
|
|
|
Patent #:
|
|
Issue Dt:
|
06/04/1991
|
Application #:
|
06750825
|
Filing Dt:
|
07/01/1985
|
Title:
|
DIGITAL ECHO SUPPRESSOR
|
|
|
Patent #:
|
|
Issue Dt:
|
11/01/1988
|
Application #:
|
06904727
|
Filing Dt:
|
09/08/1986
|
Title:
|
ELECTRONIC DIGITAL CROSSCONNECT SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
02/28/1989
|
Application #:
|
06909549
|
Filing Dt:
|
09/22/1986
|
Title:
|
TELEPHONE SWITCHING SYSTEM WITH VOICE DETECTION AND ANSWER SUPERVISION
|
|
|
Patent #:
|
|
Issue Dt:
|
09/22/1987
|
Application #:
|
06914688
|
Filing Dt:
|
10/02/1986
|
Title:
|
DIGITAL CLOCK RECOVERY CIRCUIT FOR RETURN TO ZERO DATA
|
|
|
Patent #:
|
|
Issue Dt:
|
11/14/1989
|
Application #:
|
06935421
|
Filing Dt:
|
11/26/1986
|
Title:
|
MULTI-REQUESTER ARBITRATION CIRCUIT
|
|
|
Patent #:
|
|
Issue Dt:
|
11/01/1988
|
Application #:
|
07047079
|
Filing Dt:
|
05/05/1987
|
Title:
|
TELEPHONE HEADSET INTERFACE CIRCUIT
|
|
|
Patent #:
|
|
Issue Dt:
|
03/27/1990
|
Application #:
|
07137038
|
Filing Dt:
|
12/23/1987
|
Title:
|
PACKET SWITCHING MODULE
|
|
|
Patent #:
|
|
Issue Dt:
|
07/11/1989
|
Application #:
|
07190277
|
Filing Dt:
|
05/04/1988
|
Title:
|
POWER SUPPLY OUTPUT PROTECTION CIRCUITRY WITH SIGNALING
|
|
|
Patent #:
|
|
Issue Dt:
|
12/19/1989
|
Application #:
|
07234972
|
Filing Dt:
|
08/22/1988
|
Title:
|
DIGITAL LOOP CARRIER SYSTEM HAVING PROGRAMMABLE TIMESLOT AND BANDWIDTH ALLOCATION CIRCUIT
|
|
|
Patent #:
|
|
Issue Dt:
|
11/14/1989
|
Application #:
|
07239141
|
Filing Dt:
|
08/31/1988
|
Title:
|
DIGITAL LOOP CARRIER SYSTEM HAVING MULTIPLEXED INTERRUPT STRUCTURE
|
|
|
Patent #:
|
|
Issue Dt:
|
10/30/1990
|
Application #:
|
07244961
|
Filing Dt:
|
09/15/1988
|
Title:
|
DIGITAL LOOP CARRIER SYSTEM HAVING CPU TO CHANNEL UNIT PROTOCOL
|
|
|
Patent #:
|
|
Issue Dt:
|
11/14/1989
|
Application #:
|
07245097
|
Filing Dt:
|
06/29/1988
|
Title:
|
METHOD FOR PREDICTIVE PACING OF CALLS IN A CALLING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
01/09/1990
|
Application #:
|
07248855
|
Filing Dt:
|
09/23/1988
|
Title:
|
INTEGRATED PUBLIC SAFETY ANSWERING POINT SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
08/14/1990
|
Application #:
|
07300451
|
Filing Dt:
|
01/23/1989
|
Title:
|
TEST ACCESS SYSTEM FOR A DIGITAL LOOP CARRIER SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
12/18/1990
|
Application #:
|
07347293
|
Filing Dt:
|
05/03/1989
|
Title:
|
ANNOUNCEMENT AND TONE CODE GENERATOR FOR TELEPHONIC NETWORK AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
05/28/1991
|
Application #:
|
07387732
|
Filing Dt:
|
08/01/1989
|
Title:
|
SEMI-FLOATING AC/DC ACTIVE TERMINATION CIRCUIT WITH CURRENT SINK
|
|
|
Patent #:
|
|
Issue Dt:
|
06/30/1992
|
Application #:
|
07408165
|
Filing Dt:
|
09/15/1989
|
Title:
|
TONE AND ANNOUNCEMENT MESSAGE CODE GENERATOR FOR A TELEPHONIC SWITCHING SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
08/18/1992
|
Application #:
|
07416077
|
Filing Dt:
|
09/29/1989
|
Title:
|
PULSE WIDTH MODULATED SELF-CLOCKING AND SELF-SYNCHRONIZING DATA TRANSMISSION AND METHOD FOR A TELEPHONIC COMMUNICATION NETWORK SWITCHING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
01/19/1993
|
Application #:
|
07587878
|
Filing Dt:
|
09/25/1990
|
Title:
|
AUTOMATIC CALL RETURNING METHOD FOR CALL DISTRIBUTOR WITH MESSAGE RECORD CAPABILITY
|
|
|
Patent #:
|
|
Issue Dt:
|
08/04/1992
|
Application #:
|
07590897
|
Filing Dt:
|
10/01/1990
|
Title:
|
DIGITAL COMMUNICATIONS NETWORK WITH UNLIMITED CHANNEL EXPANDABILITY
|
|
|
Patent #:
|
|
Issue Dt:
|
12/14/1993
|
Application #:
|
07744209
|
Filing Dt:
|
08/13/1991
|
Title:
|
FAULT TOLERANT SIGNALING
|
|
|
Patent #:
|
|
Issue Dt:
|
04/13/1993
|
Application #:
|
07746395
|
Filing Dt:
|
08/16/1991
|
Title:
|
APPARATUS FOR PROVIDING DYNAMIC SELECTION OF MODEM PROTOCOL TO SUPPORT MULTIPLE MODEM TYPES
|
|
|
Patent #:
|
|
Issue Dt:
|
12/07/1993
|
Application #:
|
07770197
|
Filing Dt:
|
10/02/1991
|
Title:
|
MULTICHANNEL TELEPHONIC SWITCHING NETWORK WITH DIFFERENT SIGNALING FORMATS AND CROSS CONNECT/PBX TREATMENT SELECTABLE FOR EACH CHANNEL
|
|
|
Patent #:
|
|
Issue Dt:
|
10/14/1997
|
Application #:
|
07826724
|
Filing Dt:
|
01/28/1992
|
Title:
|
DIAGNOSTIC DEVICE FOR A COMMUNICATIONS SWITCHING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
08/02/1994
|
Application #:
|
07850110
|
Filing Dt:
|
03/12/1992
|
Title:
|
TWO DIMENSIONAL ROUTING APPARATUS IN AN AUTOMATIC CALL DIRECTOR-TYPE SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
10/04/1994
|
Application #:
|
07876535
|
Filing Dt:
|
04/30/1992
|
Title:
|
TELEPHONIC SWITCHING SYSTEM WITH A USER CONTROLLED DATA MEMORY ACCESS SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
03/17/1998
|
Application #:
|
07904410
|
Filing Dt:
|
06/25/1992
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH AUTOMATED VOICE RESPONSIVE CALL SERVICING SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
11/15/1994
|
Application #:
|
07904413
|
Filing Dt:
|
06/25/1992
|
Title:
|
TELEPHONIC SWITCHING SYSTEM WITH AUTOMATIC PORT ASSIGNMENT CAPABILITY AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
05/03/1994
|
Application #:
|
07907997
|
Filing Dt:
|
07/02/1992
|
Title:
|
TELEPHONE SYSTEM WITH UBIQUITOUS AGENTS
|
|
|
Patent #:
|
|
Issue Dt:
|
08/02/1994
|
Application #:
|
07926064
|
Filing Dt:
|
08/05/1992
|
Title:
|
KEYBOARD WITH TOP MOUNTABLE KEY CAP ASSEMBLIES AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
07/23/1996
|
Application #:
|
07926891
|
Filing Dt:
|
08/07/1992
|
Title:
|
TELEPHONIC CONSOLE WITH PRERECORDED VOICE MESSAGE AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
12/06/1994
|
Application #:
|
07927198
|
Filing Dt:
|
08/07/1992
|
Title:
|
TELEPHONIC CONSOLE WITH MULTIPERSONALITY CONTROL APPARATUS AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
10/24/1995
|
Application #:
|
07927896
|
Filing Dt:
|
08/07/1992
|
Title:
|
TELEPHONIC CONSOLE WITH PROGRAMMABLE NONVOLATILE PERSONALITY MEMORY AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
02/21/1995
|
Application #:
|
07966989
|
Filing Dt:
|
10/27/1992
|
Title:
|
AUTOMATIC CALL DISTRIBUTION SYSTEM WITH EMERGENCY RECORDING SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
05/27/1997
|
Application #:
|
07975022
|
Filing Dt:
|
11/12/1992
|
Title:
|
AUTOMATIC CALL DISTRIBUTION SYSTEM WITH DISPLAY DATA STORAGE COMPRESSION SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
02/07/1995
|
Application #:
|
07975241
|
Filing Dt:
|
11/12/1992
|
Title:
|
INTERNODE ROUTING FOR A TELEPHONE SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
09/26/1995
|
Application #:
|
07975243
|
Filing Dt:
|
11/12/1992
|
Title:
|
SWITCH BYPASS FOR A PUBLIC SAFETY CALLING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
06/11/1996
|
Application #:
|
07976630
|
Filing Dt:
|
11/16/1992
|
Title:
|
AUTOMATIC CALL DISTRIBUTION SYSTEM WITH AN ISDN COMPATIBLE CALL CONNECTION SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
09/19/1995
|
Application #:
|
08016623
|
Filing Dt:
|
02/12/1993
|
Title:
|
AUTOMATIC CALL DISTRIBUTION SYSTEM WITH EMERGENCY CONFERENCING AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
07/18/1995
|
Application #:
|
08047884
|
Filing Dt:
|
04/15/1993
|
Title:
|
FUNCTIONALLY PROGRAMMABLE PCM DATA ANALYZER AND TRANSMITTER FOR USE IN TELECOMMUNICATION EQUIPMENT
|
|
|
Patent #:
|
|
Issue Dt:
|
01/31/1995
|
Application #:
|
08060381
|
Filing Dt:
|
05/11/1993
|
Title:
|
TELECOMMUNICATION SYSTEM WITH PROTOCOL FOR ASYNCHRONOUS DATA COMMUNICATION BETWEEN MULTIPORT SWITCH CONTROL PROCESSOR AND INFORMATION SUPPORT PERSONAL COMPUTER TERMINAL
|
|
|
Patent #:
|
|
Issue Dt:
|
09/24/1996
|
Application #:
|
08118866
|
Filing Dt:
|
09/09/1993
|
Title:
|
TELECOMMUNICATION SYSTEM WITH SELECTIVE REMOTE INTERFACE ASSEMBLY AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
09/13/1994
|
Application #:
|
08124056
|
Filing Dt:
|
09/17/1993
|
Title:
|
TELECOMMUNICATION SYSTEM WITH DELAY DATA BUFFER AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
10/11/1994
|
Application #:
|
08124318
|
Filing Dt:
|
10/14/1992
|
Title:
|
PHASE CORRECTOR FOR REDUNDANT CLOCK SYSTEMS AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
03/21/1995
|
Application #:
|
08129714
|
Filing Dt:
|
09/30/1993
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH WIRELESS CONNECTION WITH REMOTE UNIT AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
08/13/1996
|
Application #:
|
08215839
|
Filing Dt:
|
03/21/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH TELEPHONIC CALL HOLDING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
02/06/1996
|
Application #:
|
08230191
|
Filing Dt:
|
04/20/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH INTERNAL WRITTEN MESSAGE COMMUNICATION SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
11/26/1996
|
Application #:
|
08235268
|
Filing Dt:
|
04/29/1994
|
Title:
|
DEVICE FOR MONITORING A SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
12/26/1995
|
Application #:
|
08237970
|
Filing Dt:
|
05/04/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH PROGRAMMABLE WINDOW DISPLAY SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
07/04/2000
|
Application #:
|
08283493
|
Filing Dt:
|
08/01/1994
|
Title:
|
DIAGNOSTIC DEVICE FOR A TELEPHONE SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
07/09/1996
|
Application #:
|
08303257
|
Filing Dt:
|
09/06/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR HAVING MULTIPLE AUDIO SOURCES
|
|
|
Patent #:
|
|
Issue Dt:
|
04/24/2001
|
Application #:
|
08304345
|
Filing Dt:
|
09/12/1994
|
Title:
|
METHOD AND SYSTEM FOR ROUTING INCOMING TELEPHONE CALLS TO AVAILABLE AGENTS BASED ON AGENT SKILLS
|
|
|
Patent #:
|
|
Issue Dt:
|
02/03/1998
|
Application #:
|
08311636
|
Filing Dt:
|
09/23/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTION SYSTEM WITH USER DEFINABLE LOGGING AND METHOD THEREFOR
|
|
|
Patent #:
|
|
Issue Dt:
|
04/23/1996
|
Application #:
|
08312347
|
Filing Dt:
|
09/26/1994
|
Title:
|
INTEGRATED VOICE AND BUSINESS TRANSACTION REPORTING FOR TELEPHONE CALL CENTERS
|
|
|
Patent #:
|
|
Issue Dt:
|
12/25/2001
|
Application #:
|
08314189
|
Filing Dt:
|
09/28/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR AND METHOD FOR ROUTING INCOMING TELEPHONE CALLS BASED ON PROFICIENCY RATINGS OF AGENTS
|
|
|
Patent #:
|
|
Issue Dt:
|
12/17/1996
|
Application #:
|
08315047
|
Filing Dt:
|
09/29/1994
|
Title:
|
INTERFACE FOR AUTOMATIC CALL DISTRIBUTOR FOR PERFORMING AGENT FUNCTIONS VIA HOST COMPUTER
|
|
|
Patent #:
|
|
Issue Dt:
|
03/19/1996
|
Application #:
|
08316695
|
Filing Dt:
|
09/30/1994
|
Title:
|
TELECOMMUNICATION SYSTEM WITH MULTILINK HOST COMPUTER CALL CONTROL INTERFACE SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
07/02/1996
|
Application #:
|
08316701
|
Filing Dt:
|
09/30/1994
|
Title:
|
TELECOMMUNICATION SYSTEM WITH USER MODIFIABLE PBX TERMINATING CALL FEATURE CONTROLLER AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
11/21/1995
|
Application #:
|
08337572
|
Filing Dt:
|
11/10/1994
|
Title:
|
AUTOMATIC CALL DISTRIBUTION WITH INTERSUBNETWORK CUSTOMER INFORMATION TRANSFER SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
09/10/1996
|
Application #:
|
08443500
|
Filing Dt:
|
05/18/1995
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR REPORTING SYSTEM AND METHOD THEREFOR
|
|
|
Patent #:
|
|
Issue Dt:
|
08/06/1996
|
Application #:
|
08488709
|
Filing Dt:
|
06/08/1995
|
Title:
|
CALL DISTRIBUTOR WITH AUTOMATIC PREANNOUNCEMENT SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
12/29/1998
|
Application #:
|
08494898
|
Filing Dt:
|
06/26/1995
|
Title:
|
MONITORING SYSTEM AND METHOD USED IN AUTOMATIC CALL DISTRIBUTOR FOR TIMING INCOMING TELEPHONE CALLS
|
|
|
Patent #:
|
|
Issue Dt:
|
09/10/1996
|
Application #:
|
08496700
|
Filing Dt:
|
06/29/1995
|
Title:
|
INTERFACE CIRCUIT, SYSTEM AND METHOD FOR INTERFACING AN ELECTRONIC DEVICE AND A SYNCHRONOUS STATE MACHINE HAVING DIFFERENT CLOCK SPEEDS
|
|
|
Patent #:
|
|
Issue Dt:
|
04/08/1997
|
Application #:
|
08500301
|
Filing Dt:
|
07/10/1995
|
Title:
|
TELEPHONE SWITCHING SYSTEM AND METHOD FOR CONTROLLING INCOMING TELEPHONE CALLS TO REMOTE AGENTS AND FOR COLLECTING AND PROVIDING CALL DATA
|
|
|
Patent #:
|
|
Issue Dt:
|
08/17/1999
|
Application #:
|
08501345
|
Filing Dt:
|
07/12/1995
|
Title:
|
DATA DISPLAY SYSTEM AND METHOD FOR DISPLAYING REAL-TIME DATA RELATING TO AN AUTOMATIC CALL DISTRIBUTOR
|
|
|
Patent #:
|
|
Issue Dt:
|
07/29/1997
|
Application #:
|
08504158
|
Filing Dt:
|
07/19/1995
|
Title:
|
SYSTEM AND METHOD FOR SIMULATING OPERATION OF AN AUTOMATIC CALL DISTRIBUTOR
|
|
|
Patent #:
|
|
Issue Dt:
|
04/07/1998
|
Application #:
|
08506502
|
Filing Dt:
|
07/25/1995
|
Title:
|
APPARATUS AND METHOD FOR DETECTING CONVERSATION INTERRUPTIONS IN A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
06/11/1996
|
Application #:
|
08513063
|
Filing Dt:
|
08/09/1995
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH AUTOMATED POSTCONVERSATION MESSAGE SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
07/15/1997
|
Application #:
|
08518371
|
Filing Dt:
|
08/23/1995
|
Title:
|
CIRCUIT BOARD ASSEMBLY
|
|
|
Patent #:
|
|
Issue Dt:
|
01/27/1998
|
Application #:
|
08518413
|
Filing Dt:
|
08/23/1995
|
Title:
|
SYSTEM AND METHOD FOR MONITORING AUDIO POWER LEVEL OF AGENT SPEECH IN A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
12/09/1997
|
Application #:
|
08527670
|
Filing Dt:
|
09/13/1995
|
Title:
|
DELAY ANNOUNCEMENT GROUP AND TIME CONTROLLER FOR A TELEPHONE SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
08/04/1998
|
Application #:
|
08533484
|
Filing Dt:
|
09/25/1995
|
Title:
|
SYSTEM AND METHOD FOR AUTOMATIC MONITORING OF ACTIVE TELEPHONE CALLS IN A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
09/29/1998
|
Application #:
|
08535431
|
Filing Dt:
|
09/28/1995
|
Title:
|
SERVICE EVALUATION SYSTEM AND METHOD FOR A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
01/26/1999
|
Application #:
|
08535696
|
Filing Dt:
|
09/28/1995
|
Title:
|
AUDIO COMMUNICATIONS INTERFACE, METHOD AND COMMUNICATIONS SYSTEM FOR CONNECTING A REMOTE AGENT TO A TELEPHONE SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
08/13/1996
|
Application #:
|
08559732
|
Filing Dt:
|
11/15/1995
|
Title:
|
TELECOMMUNICATION SYSTEM WITH INBOUND CALL RESPONSIVE PREDICTIVE OUTDIALING SYSTEM AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
01/30/2001
|
Application #:
|
08581482
|
Filing Dt:
|
12/20/1995
|
Title:
|
VIDEO SWITCHING SYSTEM, VIDEO COMMUNICATIONS SYSTEM AND METHOD FOR ESTABLISHING VIDEO COMMUNICATIONS WITH A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
11/03/1998
|
Application #:
|
08590645
|
Filing Dt:
|
01/24/1996
|
Title:
|
VIDEO SWITCHING SYSTEM, VIDEO COMMUNICATIONS SYSTEM AND METHOD FOR AUTOMATICALLY ESTABLISHING VIDEO COMMUNICATIONS USING A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
12/22/1998
|
Application #:
|
08606357
|
Filing Dt:
|
02/23/1996
|
Title:
|
ALARM NOTIFICATION SYSTEM AND METHOD FOR A TELEPHONE SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
02/03/1998
|
Application #:
|
08635117
|
Filing Dt:
|
04/19/1996
|
Title:
|
INTEGRATED VOICE AND BUSINESS TRANSACTION REPORTING FOR TELEPHONE CALL CENTERS
|
|
|
Patent #:
|
|
Issue Dt:
|
02/15/2000
|
Application #:
|
08641932
|
Filing Dt:
|
05/01/1996
|
Title:
|
DEVICE FOR UPGRADING A REPORTING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
01/05/1999
|
Application #:
|
08657138
|
Filing Dt:
|
05/31/1996
|
Title:
|
SYSTEM AND METHOD FOR ESTABLISHING COMMUNICATIONS BETWEEN A REMOTE COMPUTER AND A COMPUTER SERVICE PROVIDER USING A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
03/03/1998
|
Application #:
|
08669665
|
Filing Dt:
|
06/24/1996
|
Title:
|
AUTOMATIC CALL DISTRIBUTION WITH ANSWER MACHINE DETECTION APPARATUS AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
07/04/2000
|
Application #:
|
08686046
|
Filing Dt:
|
07/24/1996
|
Title:
|
DIGITAL SIGNAL DETECTOR AND METHOD
|
|
|
Patent #:
|
|
Issue Dt:
|
10/19/1999
|
Application #:
|
08688656
|
Filing Dt:
|
07/29/1996
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH AGENT CONTROLLED CALL CONNECTION
|
|
|
Patent #:
|
|
Issue Dt:
|
03/17/1998
|
Application #:
|
08689472
|
Filing Dt:
|
08/08/1996
|
Title:
|
ANNOUNCEMENT SYSTEM AND METHOD IN A TELEPHONE CALL SWITCHING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
07/13/1999
|
Application #:
|
08715510
|
Filing Dt:
|
09/18/1996
|
Title:
|
CALL RECORDING SYSTEM AND METHOD FOR USE WITH A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
02/22/2000
|
Application #:
|
08717559
|
Filing Dt:
|
09/23/1996
|
Title:
|
TELEPHONIC SWITCHING SYSTEM, TELEPHONIC SWITCH AND METHOD FOR SERVICING TELEPHONE CALLS USING VIRTUAL MEMORY SPACES
|
|
|
Patent #:
|
|
Issue Dt:
|
10/06/1998
|
Application #:
|
08718668
|
Filing Dt:
|
09/27/1996
|
Title:
|
AGENT SPEECH DETECTOR SYSTEM AND METHOD FOR USE WITH A TELEPHONIC SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
07/13/1999
|
Application #:
|
08720337
|
Filing Dt:
|
09/27/1996
|
Title:
|
COMMUNICATIONS SYSTEM AND INTERFACE CIRCUIT FOR INTERCONNECTING TELEPHONIC SWITCH AND AGENT COMPUTER
|
|
|
Patent #:
|
|
Issue Dt:
|
06/12/2001
|
Application #:
|
08721791
|
Filing Dt:
|
09/26/1996
|
Title:
|
CALL OVERFLOW SYSTEM AND METHOD FOR OVERFLOWING TELEPHONE CALLS BETWEEN TELEPHONIC SWITCHES
|
|
|
Patent #:
|
|
Issue Dt:
|
11/03/1998
|
Application #:
|
08723738
|
Filing Dt:
|
09/30/1996
|
Title:
|
CALL PATH SYSTEM AND METHOD FOR MODELING AND MODIFYING A CALL PATH OF A TELEPHONE CALL ROUTED BY A TELEPHONE SWITCH
|
|
|
Patent #:
|
|
Issue Dt:
|
11/03/1998
|
Application #:
|
08775757
|
Filing Dt:
|
12/31/1996
|
Title:
|
DEVICE FOR PROGRAMMING SCRIPT SETS IN A TELEPHONE SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
04/04/2000
|
Application #:
|
08784715
|
Filing Dt:
|
01/16/1997
|
Title:
|
MODULAR SWITCHING SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
03/03/1998
|
Application #:
|
08803558
|
Filing Dt:
|
02/20/1997
|
Title:
|
CALL OVERFLOW SYSTEM AND METHOD FOR AN AUTOMATIC CALL DISTRIBUTION SYSTEM
|
|
|
Patent #:
|
|
Issue Dt:
|
08/03/1999
|
Application #:
|
08826610
|
Filing Dt:
|
04/04/1997
|
Title:
|
DATABASE COMPUTER SYSTEM WITH APPLICATION RECOVERY AND RECOVERY LOG SEQUENCE NUMBERS TO OPTIMIZE RECOVERY
|
|
|
Patent #:
|
|
Issue Dt:
|
05/25/1999
|
Application #:
|
08843021
|
Filing Dt:
|
04/11/1997
|
Title:
|
APPARATUS AND METHOD FOR IDENTIFYING RECORDS OF OVERFLOWED ACD CALLS
|
|
|
Patent #:
|
|
Issue Dt:
|
08/25/1998
|
Application #:
|
08854865
|
Filing Dt:
|
05/12/1997
|
Title:
|
INTERRUPT SYSTEM
|
|