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Patent #:
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Issue Dt:
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09/23/1986
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Application #:
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06188676
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Filing Dt:
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09/19/1980
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Title:
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ELECTRONIC TELEPHONE WITH FEATURE ACCESS AND SPEED DIALING INCLUDING LOOP BREAKS
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Patent #:
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Issue Dt:
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08/19/1986
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Application #:
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06337642
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Filing Dt:
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01/07/1982
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Title:
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SERIAL DATA WORD TRANSMISSION RATE CONVERTER
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Patent #:
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Issue Dt:
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12/02/1986
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Application #:
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06337643
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Filing Dt:
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01/07/1982
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Title:
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INTEGRATED VOICE AND DATA TELECOMMUNICATION SWITCHING SYSTEM
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Patent #:
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Issue Dt:
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05/21/1985
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Application #:
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06403896
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Filing Dt:
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07/30/1982
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Title:
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NEGATIVE RESISTANCE CIRCUIT FOR VCO
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Patent #:
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Issue Dt:
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05/21/1985
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Application #:
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06440690
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Filing Dt:
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11/10/1982
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Title:
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ANSWER SUPERVISION SYSTEM
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Patent #:
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Issue Dt:
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02/19/1985
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Application #:
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06462297
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Filing Dt:
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01/31/1983
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Title:
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ASYMMETRICAL TIME DIVISION MATRIX APPARATUS
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Patent #:
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Issue Dt:
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03/19/1985
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Application #:
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06485562
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Filing Dt:
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04/15/1983
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Title:
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MULTIPLE POSITION ELECTRICAL SWITCH
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Patent #:
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Issue Dt:
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10/15/1985
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Application #:
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06508703
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Filing Dt:
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06/28/1983
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Title:
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NON-LINEAR ADDER
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Patent #:
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Issue Dt:
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08/06/1985
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Application #:
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06619867
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Filing Dt:
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06/12/1984
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Title:
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FLEXIBLE PRINTED CIRCUIT CONNECTOR
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Patent #:
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Issue Dt:
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04/12/1988
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Application #:
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06739941
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Filing Dt:
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05/31/1985
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Title:
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MULTIFUNCTON BUS TO USER DEVICE INTERFACE CIRCUIT
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Patent #:
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Issue Dt:
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07/14/1987
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Application #:
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06740372
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Filing Dt:
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06/03/1985
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Title:
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MULTI-FUNCTION BUS
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Patent #:
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Issue Dt:
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05/31/1988
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Application #:
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06750796
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Filing Dt:
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07/01/1985
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Title:
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ANALOG ECHO SUPPRESSOR
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Patent #:
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Issue Dt:
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06/04/1991
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Application #:
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06750825
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Filing Dt:
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07/01/1985
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Title:
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DIGITAL ECHO SUPPRESSOR
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Patent #:
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Issue Dt:
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11/01/1988
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Application #:
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06904727
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Filing Dt:
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09/08/1986
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Title:
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ELECTRONIC DIGITAL CROSSCONNECT SYSTEM
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Patent #:
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Issue Dt:
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02/28/1989
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Application #:
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06909549
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Filing Dt:
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09/22/1986
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Title:
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TELEPHONE SWITCHING SYSTEM WITH VOICE DETECTION AND ANSWER SUPERVISION
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Patent #:
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Issue Dt:
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09/22/1987
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Application #:
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06914688
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Filing Dt:
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10/02/1986
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Title:
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DIGITAL CLOCK RECOVERY CIRCUIT FOR RETURN TO ZERO DATA
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Patent #:
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Issue Dt:
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11/14/1989
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Application #:
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06935421
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Filing Dt:
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11/26/1986
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Title:
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MULTI-REQUESTER ARBITRATION CIRCUIT
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Patent #:
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Issue Dt:
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11/01/1988
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Application #:
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07047079
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Filing Dt:
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05/05/1987
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Title:
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TELEPHONE HEADSET INTERFACE CIRCUIT
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Patent #:
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Issue Dt:
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03/27/1990
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Application #:
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07137038
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Filing Dt:
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12/23/1987
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Title:
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PACKET SWITCHING MODULE
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Patent #:
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Issue Dt:
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07/11/1989
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Application #:
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07190277
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Filing Dt:
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05/04/1988
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Title:
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POWER SUPPLY OUTPUT PROTECTION CIRCUITRY WITH SIGNALING
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Patent #:
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Issue Dt:
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12/19/1989
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Application #:
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07234972
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Filing Dt:
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08/22/1988
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Title:
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DIGITAL LOOP CARRIER SYSTEM HAVING PROGRAMMABLE TIMESLOT AND BANDWIDTH ALLOCATION CIRCUIT
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Patent #:
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Issue Dt:
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11/14/1989
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Application #:
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07239141
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Filing Dt:
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08/31/1988
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Title:
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DIGITAL LOOP CARRIER SYSTEM HAVING MULTIPLEXED INTERRUPT STRUCTURE
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Patent #:
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Issue Dt:
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10/30/1990
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Application #:
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07244961
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Filing Dt:
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09/15/1988
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Title:
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DIGITAL LOOP CARRIER SYSTEM HAVING CPU TO CHANNEL UNIT PROTOCOL
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Patent #:
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Issue Dt:
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11/14/1989
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Application #:
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07245097
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Filing Dt:
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06/29/1988
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Title:
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METHOD FOR PREDICTIVE PACING OF CALLS IN A CALLING SYSTEM
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Patent #:
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Issue Dt:
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01/09/1990
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Application #:
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07248855
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Filing Dt:
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09/23/1988
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Title:
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INTEGRATED PUBLIC SAFETY ANSWERING POINT SYSTEM
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Patent #:
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Issue Dt:
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08/14/1990
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Application #:
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07300451
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Filing Dt:
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01/23/1989
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Title:
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TEST ACCESS SYSTEM FOR A DIGITAL LOOP CARRIER SYSTEM
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Patent #:
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Issue Dt:
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12/18/1990
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Application #:
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07347293
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Filing Dt:
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05/03/1989
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Title:
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ANNOUNCEMENT AND TONE CODE GENERATOR FOR TELEPHONIC NETWORK AND METHOD
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Patent #:
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Issue Dt:
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05/28/1991
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Application #:
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07387732
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Filing Dt:
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08/01/1989
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Title:
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SEMI-FLOATING AC/DC ACTIVE TERMINATION CIRCUIT WITH CURRENT SINK
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Patent #:
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Issue Dt:
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06/30/1992
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Application #:
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07408165
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Filing Dt:
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09/15/1989
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Title:
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TONE AND ANNOUNCEMENT MESSAGE CODE GENERATOR FOR A TELEPHONIC SWITCHING SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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08/18/1992
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Application #:
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07416077
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Filing Dt:
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09/29/1989
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Title:
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PULSE WIDTH MODULATED SELF-CLOCKING AND SELF-SYNCHRONIZING DATA TRANSMISSION AND METHOD FOR A TELEPHONIC COMMUNICATION NETWORK SWITCHING SYSTEM
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Patent #:
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Issue Dt:
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01/19/1993
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Application #:
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07587878
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Filing Dt:
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09/25/1990
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Title:
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AUTOMATIC CALL RETURNING METHOD FOR CALL DISTRIBUTOR WITH MESSAGE RECORD CAPABILITY
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Patent #:
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Issue Dt:
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08/04/1992
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Application #:
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07590897
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Filing Dt:
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10/01/1990
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Title:
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DIGITAL COMMUNICATIONS NETWORK WITH UNLIMITED CHANNEL EXPANDABILITY
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Patent #:
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Issue Dt:
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12/14/1993
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Application #:
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07744209
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Filing Dt:
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08/13/1991
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Title:
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FAULT TOLERANT SIGNALING
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Patent #:
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Issue Dt:
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04/13/1993
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Application #:
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07746395
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Filing Dt:
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08/16/1991
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Title:
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APPARATUS FOR PROVIDING DYNAMIC SELECTION OF MODEM PROTOCOL TO SUPPORT MULTIPLE MODEM TYPES
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Patent #:
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Issue Dt:
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12/07/1993
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Application #:
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07770197
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Filing Dt:
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10/02/1991
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Title:
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MULTICHANNEL TELEPHONIC SWITCHING NETWORK WITH DIFFERENT SIGNALING FORMATS AND CROSS CONNECT/PBX TREATMENT SELECTABLE FOR EACH CHANNEL
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Patent #:
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Issue Dt:
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10/14/1997
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Application #:
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07826724
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Filing Dt:
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01/28/1992
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Title:
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DIAGNOSTIC DEVICE FOR A COMMUNICATIONS SWITCHING SYSTEM
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Patent #:
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Issue Dt:
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08/02/1994
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Application #:
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07850110
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Filing Dt:
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03/12/1992
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Title:
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TWO DIMENSIONAL ROUTING APPARATUS IN AN AUTOMATIC CALL DIRECTOR-TYPE SYSTEM
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Patent #:
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Issue Dt:
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10/04/1994
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Application #:
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07876535
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Filing Dt:
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04/30/1992
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Title:
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TELEPHONIC SWITCHING SYSTEM WITH A USER CONTROLLED DATA MEMORY ACCESS SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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03/17/1998
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Application #:
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07904410
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Filing Dt:
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06/25/1992
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Title:
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AUTOMATIC CALL DISTRIBUTOR WITH AUTOMATED VOICE RESPONSIVE CALL SERVICING SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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11/15/1994
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Application #:
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07904413
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Filing Dt:
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06/25/1992
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Title:
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TELEPHONIC SWITCHING SYSTEM WITH AUTOMATIC PORT ASSIGNMENT CAPABILITY AND METHOD
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Patent #:
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Issue Dt:
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05/03/1994
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Application #:
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07907997
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Filing Dt:
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07/02/1992
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Title:
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TELEPHONE SYSTEM WITH UBIQUITOUS AGENTS
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Patent #:
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Issue Dt:
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08/02/1994
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Application #:
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07926064
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Filing Dt:
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08/05/1992
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Title:
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KEYBOARD WITH TOP MOUNTABLE KEY CAP ASSEMBLIES AND METHOD
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Patent #:
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Issue Dt:
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07/23/1996
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Application #:
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07926891
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Filing Dt:
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08/07/1992
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Title:
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TELEPHONIC CONSOLE WITH PRERECORDED VOICE MESSAGE AND METHOD
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Patent #:
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Issue Dt:
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12/06/1994
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Application #:
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07927198
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Filing Dt:
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08/07/1992
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Title:
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TELEPHONIC CONSOLE WITH MULTIPERSONALITY CONTROL APPARATUS AND METHOD
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Patent #:
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Issue Dt:
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10/24/1995
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Application #:
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07927896
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Filing Dt:
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08/07/1992
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Title:
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TELEPHONIC CONSOLE WITH PROGRAMMABLE NONVOLATILE PERSONALITY MEMORY AND METHOD
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Patent #:
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Issue Dt:
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02/21/1995
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Application #:
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07966989
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Filing Dt:
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10/27/1992
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Title:
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AUTOMATIC CALL DISTRIBUTION SYSTEM WITH EMERGENCY RECORDING SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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05/27/1997
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Application #:
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07975022
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Filing Dt:
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11/12/1992
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Title:
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AUTOMATIC CALL DISTRIBUTION SYSTEM WITH DISPLAY DATA STORAGE COMPRESSION SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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02/07/1995
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Application #:
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07975241
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Filing Dt:
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11/12/1992
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Title:
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INTERNODE ROUTING FOR A TELEPHONE SYSTEM
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Patent #:
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Issue Dt:
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09/26/1995
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Application #:
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07975243
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Filing Dt:
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11/12/1992
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Title:
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SWITCH BYPASS FOR A PUBLIC SAFETY CALLING SYSTEM
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Patent #:
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Issue Dt:
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06/11/1996
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Application #:
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07976630
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Filing Dt:
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11/16/1992
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Title:
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AUTOMATIC CALL DISTRIBUTION SYSTEM WITH AN ISDN COMPATIBLE CALL CONNECTION SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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09/19/1995
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Application #:
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08016623
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Filing Dt:
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02/12/1993
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Title:
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AUTOMATIC CALL DISTRIBUTION SYSTEM WITH EMERGENCY CONFERENCING AND METHOD
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Patent #:
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Issue Dt:
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07/18/1995
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Application #:
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08047884
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Filing Dt:
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04/15/1993
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Title:
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FUNCTIONALLY PROGRAMMABLE PCM DATA ANALYZER AND TRANSMITTER FOR USE IN TELECOMMUNICATION EQUIPMENT
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Patent #:
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Issue Dt:
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01/31/1995
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Application #:
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08060381
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Filing Dt:
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05/11/1993
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Title:
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TELECOMMUNICATION SYSTEM WITH PROTOCOL FOR ASYNCHRONOUS DATA COMMUNICATION BETWEEN MULTIPORT SWITCH CONTROL PROCESSOR AND INFORMATION SUPPORT PERSONAL COMPUTER TERMINAL
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Patent #:
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Issue Dt:
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09/24/1996
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Application #:
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08118866
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Filing Dt:
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09/09/1993
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Title:
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TELECOMMUNICATION SYSTEM WITH SELECTIVE REMOTE INTERFACE ASSEMBLY AND METHOD
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Patent #:
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Issue Dt:
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09/13/1994
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Application #:
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08124056
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Filing Dt:
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09/17/1993
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Title:
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TELECOMMUNICATION SYSTEM WITH DELAY DATA BUFFER AND METHOD
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Patent #:
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Issue Dt:
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10/11/1994
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Application #:
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08124318
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Filing Dt:
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10/14/1992
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Title:
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PHASE CORRECTOR FOR REDUNDANT CLOCK SYSTEMS AND METHOD
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Patent #:
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Issue Dt:
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03/21/1995
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Application #:
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08129714
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Filing Dt:
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09/30/1993
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Title:
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AUTOMATIC CALL DISTRIBUTOR WITH WIRELESS CONNECTION WITH REMOTE UNIT AND METHOD
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Patent #:
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Issue Dt:
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01/24/1995
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Application #:
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08144170
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Filing Dt:
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10/27/1993
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Title:
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AUTOMATIC CALL DISTRIBUTION NETWORK WITH CALL OVERLOAD SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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08/13/1996
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Application #:
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08215839
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Filing Dt:
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03/21/1994
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Title:
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AUTOMATIC CALL DISTRIBUTOR WITH TELEPHONIC CALL HOLDING SYSTEM
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Patent #:
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Issue Dt:
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02/06/1996
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Application #:
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08230191
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Filing Dt:
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04/20/1994
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Title:
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AUTOMATIC CALL DISTRIBUTOR WITH INTERNAL WRITTEN MESSAGE COMMUNICATION SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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11/26/1996
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Application #:
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08235268
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Filing Dt:
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04/29/1994
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Title:
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DEVICE FOR MONITORING A SWITCH
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Patent #:
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Issue Dt:
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12/26/1995
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Application #:
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08237970
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Filing Dt:
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05/04/1994
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Title:
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AUTOMATIC CALL DISTRIBUTOR WITH PROGRAMMABLE WINDOW DISPLAY SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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07/04/2000
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Application #:
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08283493
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Filing Dt:
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08/01/1994
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Title:
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DIAGNOSTIC DEVICE FOR A TELEPHONE SYSTEM
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Patent #:
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Issue Dt:
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07/09/1996
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Application #:
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08303257
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Filing Dt:
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09/06/1994
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Title:
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AUTOMATIC CALL DISTRIBUTOR HAVING MULTIPLE AUDIO SOURCES
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Patent #:
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Issue Dt:
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04/24/2001
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Application #:
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08304345
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Filing Dt:
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09/12/1994
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Title:
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METHOD AND SYSTEM FOR ROUTING INCOMING TELEPHONE CALLS TO AVAILABLE AGENTS BASED ON AGENT SKILLS
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Patent #:
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Issue Dt:
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02/03/1998
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Application #:
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08311636
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Filing Dt:
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09/23/1994
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Title:
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AUTOMATIC CALL DISTRIBUTION SYSTEM WITH USER DEFINABLE LOGGING AND METHOD THEREFOR
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Patent #:
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Issue Dt:
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04/23/1996
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Application #:
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08312347
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Filing Dt:
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09/26/1994
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Title:
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INTEGRATED VOICE AND BUSINESS TRANSACTION REPORTING FOR TELEPHONE CALL CENTERS
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Patent #:
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Issue Dt:
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12/25/2001
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Application #:
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08314189
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Filing Dt:
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09/28/1994
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Title:
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AUTOMATIC CALL DISTRIBUTOR AND METHOD FOR ROUTING INCOMING TELEPHONE CALLS BASED ON PROFICIENCY RATINGS OF AGENTS
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Patent #:
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Issue Dt:
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12/17/1996
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Application #:
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08315047
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Filing Dt:
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09/29/1994
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Title:
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INTERFACE FOR AUTOMATIC CALL DISTRIBUTOR FOR PERFORMING AGENT FUNCTIONS VIA HOST COMPUTER
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Patent #:
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Issue Dt:
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03/19/1996
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Application #:
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08316695
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Filing Dt:
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09/30/1994
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Title:
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TELECOMMUNICATION SYSTEM WITH MULTILINK HOST COMPUTER CALL CONTROL INTERFACE SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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07/02/1996
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Application #:
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08316701
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Filing Dt:
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09/30/1994
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Title:
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TELECOMMUNICATION SYSTEM WITH USER MODIFIABLE PBX TERMINATING CALL FEATURE CONTROLLER AND METHOD
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Patent #:
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Issue Dt:
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11/21/1995
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Application #:
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08337572
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Filing Dt:
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11/10/1994
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Title:
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AUTOMATIC CALL DISTRIBUTION WITH INTERSUBNETWORK CUSTOMER INFORMATION TRANSFER SYSTEM AND METHOD
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Patent #:
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Issue Dt:
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09/10/1996
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Application #:
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08443500
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Filing Dt:
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05/18/1995
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Title:
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AUTOMATIC CALL DISTRIBUTOR REPORTING SYSTEM AND METHOD THEREFOR
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Patent #:
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|
Issue Dt:
|
08/06/1996
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Application #:
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08488709
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Filing Dt:
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06/08/1995
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Title:
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CALL DISTRIBUTOR WITH AUTOMATIC PREANNOUNCEMENT SYSTEM AND METHOD
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Patent #:
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|
Issue Dt:
|
12/29/1998
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Application #:
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08494898
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Filing Dt:
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06/26/1995
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Title:
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MONITORING SYSTEM AND METHOD USED IN AUTOMATIC CALL DISTRIBUTOR FOR TIMING INCOMING TELEPHONE CALLS
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|
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Patent #:
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Issue Dt:
|
09/10/1996
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Application #:
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08496700
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Filing Dt:
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06/29/1995
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Title:
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INTERFACE CIRCUIT, SYSTEM AND METHOD FOR INTERFACING AN ELECTRONIC DEVICE AND A SYNCHRONOUS STATE MACHINE HAVING DIFFERENT CLOCK SPEEDS
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|
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Patent #:
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|
Issue Dt:
|
04/08/1997
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Application #:
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08500301
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Filing Dt:
|
07/10/1995
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Title:
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TELEPHONE SWITCHING SYSTEM AND METHOD FOR CONTROLLING INCOMING TELEPHONE CALLS TO REMOTE AGENTS AND FOR COLLECTING AND PROVIDING CALL DATA
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|
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Patent #:
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|
Issue Dt:
|
08/17/1999
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Application #:
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08501345
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Filing Dt:
|
07/12/1995
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Title:
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DATA DISPLAY SYSTEM AND METHOD FOR DISPLAYING REAL-TIME DATA RELATING TO AN AUTOMATIC CALL DISTRIBUTOR
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|
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Patent #:
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Issue Dt:
|
07/29/1997
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Application #:
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08504158
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Filing Dt:
|
07/19/1995
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Title:
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SYSTEM AND METHOD FOR SIMULATING OPERATION OF AN AUTOMATIC CALL DISTRIBUTOR
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|
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Patent #:
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Issue Dt:
|
04/07/1998
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Application #:
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08506502
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Filing Dt:
|
07/25/1995
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Title:
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APPARATUS AND METHOD FOR DETECTING CONVERSATION INTERRUPTIONS IN A TELEPHONIC SWITCH
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|
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Patent #:
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|
Issue Dt:
|
06/11/1996
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Application #:
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08513063
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Filing Dt:
|
08/09/1995
|
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Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH AUTOMATED POSTCONVERSATION MESSAGE SYSTEM
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|
|
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Patent #:
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Issue Dt:
|
07/15/1997
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Application #:
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08518371
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Filing Dt:
|
08/23/1995
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Title:
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CIRCUIT BOARD ASSEMBLY
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Patent #:
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Issue Dt:
|
01/27/1998
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Application #:
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08518413
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Filing Dt:
|
08/23/1995
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Title:
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SYSTEM AND METHOD FOR MONITORING AUDIO POWER LEVEL OF AGENT SPEECH IN A TELEPHONIC SWITCH
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|
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Patent #:
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|
Issue Dt:
|
12/09/1997
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Application #:
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08527670
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Filing Dt:
|
09/13/1995
|
|
Title:
|
DELAY ANNOUNCEMENT GROUP AND TIME CONTROLLER FOR A TELEPHONE SYSTEM
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|
|
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Patent #:
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|
Issue Dt:
|
08/04/1998
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Application #:
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08533484
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Filing Dt:
|
09/25/1995
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Title:
|
SYSTEM AND METHOD FOR AUTOMATIC MONITORING OF ACTIVE TELEPHONE CALLS IN A TELEPHONIC SWITCH
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|
|
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Patent #:
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|
Issue Dt:
|
09/29/1998
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Application #:
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08535431
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Filing Dt:
|
09/28/1995
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Title:
|
SERVICE EVALUATION SYSTEM AND METHOD FOR A TELEPHONIC SWITCH
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|
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Patent #:
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|
Issue Dt:
|
01/26/1999
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Application #:
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08535696
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Filing Dt:
|
09/28/1995
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Title:
|
AUDIO COMMUNICATIONS INTERFACE, METHOD AND COMMUNICATIONS SYSTEM FOR CONNECTING A REMOTE AGENT TO A TELEPHONE SWITCH
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Patent #:
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Issue Dt:
|
08/13/1996
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Application #:
|
08559732
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Filing Dt:
|
11/15/1995
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Title:
|
TELECOMMUNICATION SYSTEM WITH INBOUND CALL RESPONSIVE PREDICTIVE OUTDIALING SYSTEM AND METHOD
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Patent #:
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|
Issue Dt:
|
01/30/2001
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Application #:
|
08581482
|
Filing Dt:
|
12/20/1995
|
|
Title:
|
VIDEO SWITCHING SYSTEM, VIDEO COMMUNICATIONS SYSTEM AND METHOD FOR ESTABLISHING VIDEO COMMUNICATIONS WITH A TELEPHONIC SWITCH
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Patent #:
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|
Issue Dt:
|
11/03/1998
|
Application #:
|
08590645
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Filing Dt:
|
01/24/1996
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|
Title:
|
VIDEO SWITCHING SYSTEM, VIDEO COMMUNICATIONS SYSTEM AND METHOD FOR AUTOMATICALLY ESTABLISHING VIDEO COMMUNICATIONS USING A TELEPHONIC SWITCH
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Patent #:
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|
Issue Dt:
|
12/22/1998
|
Application #:
|
08606357
|
Filing Dt:
|
02/23/1996
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Title:
|
ALARM NOTIFICATION SYSTEM AND METHOD FOR A TELEPHONE SWITCH
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Patent #:
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|
Issue Dt:
|
02/03/1998
|
Application #:
|
08635117
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Filing Dt:
|
04/19/1996
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Title:
|
INTEGRATED VOICE AND BUSINESS TRANSACTION REPORTING FOR TELEPHONE CALL CENTERS
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Patent #:
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Issue Dt:
|
01/19/1999
|
Application #:
|
08639300
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Filing Dt:
|
04/24/1996
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Title:
|
AUTOMATIC CALL DISTRIBUTION NETWORK WITH CALL OVERLOAD SYSTEM AND METHOD
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Patent #:
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Issue Dt:
|
02/15/2000
|
Application #:
|
08641932
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Filing Dt:
|
05/01/1996
|
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Title:
|
DEVICE FOR UPGRADING A REPORTING SYSTEM
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Patent #:
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|
Issue Dt:
|
01/05/1999
|
Application #:
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08657138
|
Filing Dt:
|
05/31/1996
|
|
Title:
|
SYSTEM AND METHOD FOR ESTABLISHING COMMUNICATIONS BETWEEN A REMOTE COMPUTER AND A COMPUTER SERVICE PROVIDER USING A TELEPHONIC SWITCH
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Patent #:
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|
Issue Dt:
|
03/03/1998
|
Application #:
|
08669665
|
Filing Dt:
|
06/24/1996
|
|
Title:
|
AUTOMATIC CALL DISTRIBUTION WITH ANSWER MACHINE DETECTION APPARATUS AND METHOD
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|
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Patent #:
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|
Issue Dt:
|
07/04/2000
|
Application #:
|
08686046
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Filing Dt:
|
07/24/1996
|
|
Title:
|
DIGITAL SIGNAL DETECTOR AND METHOD
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|
Patent #:
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|
Issue Dt:
|
10/19/1999
|
Application #:
|
08688656
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Filing Dt:
|
07/29/1996
|
|
Title:
|
AUTOMATIC CALL DISTRIBUTOR WITH AGENT CONTROLLED CALL CONNECTION
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Patent #:
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|
Issue Dt:
|
03/17/1998
|
Application #:
|
08689472
|
Filing Dt:
|
08/08/1996
|
|
Title:
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ANNOUNCEMENT SYSTEM AND METHOD IN A TELEPHONE CALL SWITCHING SYSTEM
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|
|
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|
Patent #:
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|
Issue Dt:
|
07/13/1999
|
Application #:
|
08715510
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Filing Dt:
|
09/18/1996
|
|
Title:
|
CALL RECORDING SYSTEM AND METHOD FOR USE WITH A TELEPHONIC SWITCH
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|
