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Reel/Frame:029218/0025   Pages: 6
Recorded: 10/31/2012
Attorney Dkt #:RIGHTNOW TECH. (88325)
Conveyance: MERGER (SEE DOCUMENT FOR DETAILS).
Total properties: 32
1
Patent #:
6434550
Issue Dt:
08/13/2002
Application #:
09549566
Filing Dt:
04/14/2000
Title:
TEMPORAL UPDATES OF RELEVANCY RATING OF RETRIEVED INFORMATION IN AN INFORMATION SEARCH SYSTEM
2
Patent #:
6842748
Issue Dt:
01/11/2005
Application #:
09549568
Filing Dt:
04/14/2000
Title:
USAGE BASED STRENGTH BETWEEN RELATED INFORMATION IN AN INFORMATION RETRIEVAL SYSTEM
3
Patent #:
6985893
Issue Dt:
01/10/2006
Application #:
09549667
Filing Dt:
04/14/2000
Title:
USAGE BASED STRENGTH BETWEEN RELATED HELP TOPICS AND CONTEXT BASED MAPPING THEREOF IN A HELP INFORMATION RETRIEVAL SYSTEM
4
Patent #:
6665655
Issue Dt:
12/16/2003
Application #:
09549669
Filing Dt:
04/14/2000
Title:
IMPLICIT RATING OF RETRIEVED INFORMATION IN AN INFORMATION SEARCH SYSTEM
5
Patent #:
7730072
Issue Dt:
06/01/2010
Application #:
09751934
Filing Dt:
12/29/2000
Publication #:
US20010044791
Pub Dt:
11/22/2001
Title:
AUTOMATED ADAPTIVE CLASSIFICATION SYSTEM FOR KNOWLEDGE NETWORKS
6
Patent #:
7584115
Issue Dt:
09/01/2009
Application #:
10024966
Filing Dt:
12/19/2001
Publication #:
US20050131710
Pub Dt:
06/16/2005
Title:
SYSTEM FOR AUTOMATED CONTROL AND REPORTING OF SALES PROCESSES
7
Patent #:
6850949
Issue Dt:
02/01/2005
Application #:
10162092
Filing Dt:
06/03/2002
Publication #:
US20030225730
Pub Dt:
12/04/2003
Title:
SYSTEM AND METHOD FOR GENERATING A DYNAMIC INTERFACE VIA A COMMUNICATIONS NETWORK
8
Patent #:
NONE
Issue Dt:
Application #:
10194330
Filing Dt:
07/12/2002
Publication #:
US20040010489
Pub Dt:
01/15/2004
Title:
Method for providing search-specific web pages in a network computing environment
9
Patent #:
7478103
Issue Dt:
01/13/2009
Application #:
10226542
Filing Dt:
08/22/2002
Publication #:
US20030061242
Pub Dt:
03/27/2003
Title:
METHOD FOR CLUSTERING AUTOMATION AND CLASSIFICATION TECHNIQUES
10
Patent #:
7289949
Issue Dt:
10/30/2007
Application #:
10266180
Filing Dt:
10/07/2002
Publication #:
US20030069936
Pub Dt:
04/10/2003
Title:
METHOD FOR ROUTING ELECTRONIC CORRESPONDENCE BASED ON THE LEVEL AND TYPE OF EMOTION CONTAINED THEREIN
11
Patent #:
7574478
Issue Dt:
08/11/2009
Application #:
10748009
Filing Dt:
12/30/2003
Publication #:
US20050188019
Pub Dt:
08/25/2005
Title:
METHOD AND SYSTEM FOR SENDING BULK ELECTRONIC MESSAGES
12
Patent #:
NONE
Issue Dt:
Application #:
10837306
Filing Dt:
04/30/2004
Publication #:
US20050246241
Pub Dt:
11/03/2005
Title:
Method and system for monitoring successful use of application software
13
Patent #:
NONE
Issue Dt:
Application #:
10864824
Filing Dt:
06/08/2004
Publication #:
US20040240640
Pub Dt:
12/02/2004
Title:
System and method for generating a dynamic interface via a communications network
14
Patent #:
NONE
Issue Dt:
Application #:
10946392
Filing Dt:
09/21/2004
Publication #:
US20060064482
Pub Dt:
03/23/2006
Title:
System and method for caching data and filtering data requests in a client application
15
Patent #:
NONE
Issue Dt:
Application #:
11032500
Filing Dt:
01/10/2005
Publication #:
US20050182753
Pub Dt:
08/18/2005
Title:
Usage based strength between related information in an information retrieval system
16
Patent #:
NONE
Issue Dt:
Application #:
11162417
Filing Dt:
09/09/2005
Publication #:
US20060069570
Pub Dt:
03/30/2006
Title:
SYSTEM AND METHOD FOR DEFINING AND EXECUTING DISTRIBUTED MULTI-CHANNEL SELF-SERVICE APPLICATIONS
17
Patent #:
NONE
Issue Dt:
Application #:
11162420
Filing Dt:
09/09/2005
Publication #:
US20060069564
Pub Dt:
03/30/2006
Title:
Method of recognizing speech using a searchable knowledge database
18
Patent #:
NONE
Issue Dt:
Application #:
11213335
Filing Dt:
08/26/2005
Publication #:
US20060101077
Pub Dt:
05/11/2006
Title:
Usage based strength between related help topics and context based mapping thereof in a help information retrieval system
19
Patent #:
9160850
Issue Dt:
10/13/2015
Application #:
11279015
Filing Dt:
04/07/2006
Publication #:
US20070263838
Pub Dt:
11/15/2007
Title:
METHOD AND SYSTEM FOR INFORMING CUSTOMER SERVICE AGENT OF DETAILS OF USER'S INTERACTION WITH VOICE-BASED KNOWLEDGE RETRIEVAL SYSTEM
20
Patent #:
8505027
Issue Dt:
08/06/2013
Application #:
11315413
Filing Dt:
12/22/2005
Publication #:
US20070150856
Pub Dt:
06/28/2007
Title:
ELECTIVE DATA SHARING BETWEEN DIFFERENT IMPLEMENTATIONS OF A SOFTWARE PRODUCT
21
Patent #:
8600734
Issue Dt:
12/03/2013
Application #:
11612206
Filing Dt:
12/18/2006
Publication #:
US20070100603
Pub Dt:
05/03/2007
Title:
METHOD FOR ROUTING ELECTRONIC CORRESPONDENCE BASED ON THE LEVEL AND TYPE OF EMOTION CONTAINED THEREIN
22
Patent #:
8583628
Issue Dt:
11/12/2013
Application #:
11615629
Filing Dt:
12/22/2006
Publication #:
US20070150455
Pub Dt:
06/28/2007
Title:
RECURSIVE DOCUMENT NETWORK SEARCHING SYSTEM HAVING MANUAL AND LEARNED COMPONENT STRUCTURES
23
Patent #:
8527324
Issue Dt:
09/03/2013
Application #:
11617437
Filing Dt:
12/28/2006
Publication #:
US20080162487
Pub Dt:
07/03/2008
Title:
PREDICTIVE AND PROFILE LEARNING SALESPERSON PERFORMANCE SYSTEM AND METHOD
24
Patent #:
7756797
Issue Dt:
07/13/2010
Application #:
11694416
Filing Dt:
03/30/2007
Publication #:
US20080243729
Pub Dt:
10/02/2008
Title:
LEVERAGING USER-TO-USER INTERACTIONS IN A KNOWLEDGEBASE USING A FORUM INTERFACE
25
Patent #:
NONE
Issue Dt:
Application #:
12254555
Filing Dt:
10/20/2008
Publication #:
US20100100418
Pub Dt:
04/22/2010
Title:
ADAPTIVE SELF-LEARNING MARKETING AUTOMATION
26
Patent #:
8321455
Issue Dt:
11/27/2012
Application #:
12353126
Filing Dt:
01/13/2009
Publication #:
US20090198717
Pub Dt:
08/06/2009
Title:
METHOD FOR CLUSTERING AUTOMATION AND CLASSIFICATION TECHNIQUES
27
Patent #:
8126977
Issue Dt:
02/28/2012
Application #:
12535105
Filing Dt:
08/04/2009
Publication #:
US20100042694
Pub Dt:
02/18/2010
Title:
METHOD AND SYSTEM FOR SENDING BULK ELECTRONIC MESSAGES
28
Patent #:
NONE
Issue Dt:
Application #:
12750017
Filing Dt:
03/30/2010
Publication #:
US20110246378
Pub Dt:
10/06/2011
Title:
IDENTIFYING HIGH VALUE CONTENT AND DETERMINING RESPONSES TO HIGH VALUE CONTENT
29
Patent #:
NONE
Issue Dt:
Application #:
12951682
Filing Dt:
11/22/2010
Publication #:
US20110099053
Pub Dt:
04/28/2011
Title:
METHOD AND SYSTEM FOR MONITORING SUCCESSFUL USE OF APPLICATION SOFTWARE
30
Patent #:
NONE
Issue Dt:
Application #:
13032194
Filing Dt:
02/22/2011
Publication #:
US20120215767
Pub Dt:
08/23/2012
Title:
AUGMENTING SALES AND SUPPORT INTERACTIONS USING DIRECTED IMAGE OR VIDEO CAPTURE
31
Patent #:
NONE
Issue Dt:
Application #:
13294872
Filing Dt:
11/11/2011
Publication #:
US20130124257
Pub Dt:
05/16/2013
Title:
ENGAGEMENT SCORING
32
Patent #:
9547832
Issue Dt:
01/17/2017
Application #:
13347297
Filing Dt:
01/10/2012
Publication #:
US20130179440
Pub Dt:
07/11/2013
Title:
IDENTIFYING INDIVIDUAL INTENTIONS AND DETERMINING RESPONSES TO INDIVIDUAL INTENTIONS
Assignor
1
RIGHTNOW TECHNOLOGIES, INC.
Exec Dt:
05/24/2012
Assignee
1
ORACLE OTC SUBSIDIARY LLC
500 ORACLE PARKWAY, M/S 5OP7
REDWOOD SHORES, CALIFORNIA 94065
Correspondence name and address
KILPATRICK TOWNSEND & STOCKTON LLP
TWO EMBARCADERO CENTER, 8TH FLOOR
SAN FRANCISCO, CA 94111-3834

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