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Patent Assignment Details
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Reel/Frame:048720/0620   Pages: 4
Recorded: 03/28/2019
Conveyance: MERGER (SEE DOCUMENT FOR DETAILS).
Total properties: 4
1
Patent #:
Issue Dt:
09/02/2003
Application #:
09215873
Filing Dt:
12/18/1998
Title:
TECHNICAL SUPPORT CHAIN AUTOMATION WITH GUIDED SELF-HELP CAPABILITY AND OPTION TO ESCALATE TO LIVE HELP
2
Patent #:
Issue Dt:
04/01/2003
Application #:
09310399
Filing Dt:
05/12/1999
Title:
TECHNICAL SUPPORT CHAIN AUTOMATION WITH GUIDED SELF-HELP CAPABILITY USING ACTIVE CONTENT DEVELOPED FOR SPECIFIC AUDIENCES
3
Patent #:
Issue Dt:
02/14/2006
Application #:
09310795
Filing Dt:
05/12/1999
Title:
TECHNICAL SUPPORT CHAIN AUTOMATION WITH GUIDED SELF-HELP CAPABILITY, ESCALATION TO LIVE HELP, AND ACTIVE JOURNALING
4
Patent #:
Issue Dt:
12/02/2003
Application #:
09505502
Filing Dt:
02/17/2000
Title:
TECHNICAL SUPPORT CHAIN AUTOMATION WITH GUIDED SELF-HELP CAPABILITY USING ACTIVE CONTENT ASSERTIONS
Assignor
1
Exec Dt:
01/01/2011
Assignee
1
600-700 MOUNTAIN AVENUE
MURRAY HILL,, NEW JERSEY 07974
Correspondence name and address
CPA GLOBAL LIMITED
LIBERATION HOUSE
CASTLE STREET
ST HELIER, JE1 1BL JERSEY

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